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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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7,885 Reviews from our TripAdvisor Community

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Showing 4,317: English reviews
Port Rowan, Canada
1 review
Reviewed yesterday NEW

My husband and I have not been to an All Inclusive since out honeymoon 17 years ago. We are finally going again and taking our 3 kids with us. My parents are going as well (they have never gone or flown anywhere before). Also my sister and her family are going. I have read many good and many bad reviews... More 

Helpful?
Thank OntarioFamily2017
1 review
Reviewed yesterday NEW via mobile

I'm am writing this on the last day of our 5 day stay here at the resort. Overall it was a good experience with some minor lapses in services but nothing too bad. Our toilet was broken at least 3x with repairs needed and to get it fixed and you constantly had to remind the front desk receptionist to get... More 

Helpful?
Thank Taylor R
Launceston, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

On arrival it was chaos checking in and finally had our room after nearly 1 hour. The room was ok but not clean. Even the bedding had stains on it. Every day we had to chase for the tea, coffee, milk etc and also the beers and soft drinks that the hotel had promised would be refilled daily. There was... More 

Helpful?
1 Thank Sue K
Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Sue K We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. if you want to discuss further Please don’t hesitate to write me. Sincerely Abel Morillo Assistant manager More 

Vancouver Island, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

I had a great time at this resort. The weather was beautiful at the time of my visit. Some rain almost daily but it was brief. The resort has many food/restaurant options. I don't eat meat other than seafood. I thought there would be way more seafood dishes since it's on the water. They do have a few options. I... More 

Helpful?
1 Thank nielsencouver
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello nielsencouver First of all I have to thank you for your review, It’s a pleasure to hear that you had a lovely holiday at our resort enjoying I will pass on this comments to Joshua and im sure than he going to be happy. Please don’t hesitate to contact me for anything you might need in a future stay.... More 

Warren, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Upon arrival after being awake for 12 hours and running around in the pouring rain trying to find our bus our room wasn't even ready. They sent us to it and the maid was still cleaning. It stunk like mildew, there was black mold in the bathroom sink, the tap was flopping all over and the beds (if you could... More 

Helpful?
1 Thank Tracie P
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

The Sirenis is wonderful, the cleanliness seems to be the key of this hotel. At the Sirenis you feel at home and this hotel gives a sense of security. The rooms could be wider but it offers excellent comfort. The food at the restaurant was good.The beach and pools, well kept. The water park is well preserved. The hotel has... More 

Helpful?
2 Thank Audric G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Ricky RRPP is the man in the Hotel, he helps, advises, suggests. And all that makes him smile on his lips. He spoke a little about the hotel before helping us in the lobby. We do not know what we would have done without him. When we went to the disco, we wanted to sleep (lol). The regeaton, the bachata,... More 

Helpful?
1 Thank Abby B
Plainfield, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Love this Resort! The services is AMAZING! we got lucky to have Gabino as our butler for the time we were there and I have nothing but good things to say about him! Very attentive to our needs. Will be recommending to friends and family and definitely will be coming back.

Helpful?
1 Thank hacienda5779
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

Coming to the Dominican Republic (and the Caribbean as a whole) for the very first time we didn't really know what to expect in terms of the hospitality. We booked via Thomson so since there are different tour companies the one you book through would determine your experience. We are very pleased to find that the hospitality is fantastic and... More 

Helpful?
Thank Lulu A
1 review
Reviewed 3 days ago NEW via mobile

After a couple of hiccups we needed a bit of help with things. Room leak. Hard bed. Etc.. went to a couple of staff who didn't help. Joshue on the other hand was amazing. He would come over when he could and sort out the issue asap. Extremely helpful and friendly guy. A payrise or xmas bonus is well deserved.... More 

Helpful?
Thank julie7638

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,665 - ₹ 20,084 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#38 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,026 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tip the check in staff for a better room at check in.”
 of 5 bubbles 227traciep, 30 Nov 2016 | Read review
“Lots of windows in rooms, great view!”
 of 5 bubbles hacienda5779, 30 Nov 2016 | Read review
“Do not go to this resort. Filthy, dirty, uncaring staff.”
 of 5 bubbles garydI6125BK, 26 Nov 2016 | Read review
“Suite. Specify location halfway between beach pool and lobby.”
 of 5 bubbles samads692, 20 Nov 2016 | Read review
“More likely that you will get a better room at tropical suites.”
 of 5 bubbles gabrielamI5688FN, 19 Nov 2016 | Read review
5 of 5
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