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Sirenis Punta Cana Resort Casino & Aquagames

18/06/2017 19/06/2017
1 room 2 adults 0 children
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Sirenis Punta Cana Resort Casino & Aquagames
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8,452 Reviews from our TripAdvisor Community

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Showing 4,601: English reviews
Start your review of Sirenis Punta Cana Resort Casino & Aquagames
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Reviewed today NEW

I just come back from this lovely place and i have the best holiday ever... I was part of a group of 28 people and we all agreed that the hotel was a big part of our brilliant holiday. The staff was really friendly specially Alexandra and Jose Luis(Restaurant Manager) from the buffet restaurant they were extremely helpful and meet...

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Thank Andrea M
Cradley, United Kingdom
Reviewed yesterday NEWvia mobile

So I'm a week into my 2 week holiday and after stressing bout weather .... well I need not of its absolutely roasting haven't seen a drop of rain. The hotel grounds are beautiful and kept immaculate I have to say. Our room is ok yes it's dated but so far no problems. We are block A so in the...

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2Thank sarahsmith145
North Bay, Canada
Reviewed 2 days ago NEW

Our family group of 6 members travelled to this resort for a long Easter Weekend vacation. When we arrived our rooms were not ready so they said you can leave your suitcases here in the lobby under the care of the Bell Captain and go swim for an hour. An hour later we returned, still not ready! Another hour and...

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1Thank cdntraveller2017
Doncaster, United Kingdom
Reviewed 2 days ago NEWvia mobile

The grounds, pool and beach are lovely, need some work but they try hard to keep it the best it can they are always out clearing the beach from seaweed and cleaning the pool etc. Most of the staff are very friendly although some are very ignorant especially reception staff, don't expect much help!! It is currently very quiet due...

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2Thank johnsmith130584
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello johnsmith130584 We apologize for any inconvenience you might have experienced and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally if you want to discuss any issues into more details. I would...

St. John's, Canada
Reviewed 4 days ago NEW

The room was musty smelling, still can't get the scent out of our clothes and they have been laundered twice.The food was terrible, not prepared properly,We found a fruit bat in our room.We had a leak in the ceiling that took 8hrs. to get repaired.Over all it was the most disgusting resort we have stayed at, the staff weren't friendly...

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6Thank cjmanuelhart
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello cjmanuelhart Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally if you want to discuss any issues into more details. I would be more than happy to do so. Sincerely...

Reviewed 5 days ago NEWvia mobile

We are 9 days in to our 11 nights here and I just wanted to write a review to say what a great time we are having, the grounds are beautiful so it the beach the rooms are clean and comfortable, the staff are friendly and the food is good, the Japanese and steak house were really good and the...

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7Thank Amyclare27
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Amyclare27 First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I will definitely pass on your reviews to our staff, they always like to see their hard work pays off. Please don’t hesitate to write me if you decide to come back in the...

Union, Missouri
Reviewed 1 week ago

Carla and Lenny were the best .Made reservations for all our meals and were very gracious and helpful with anything we needed. All of the staff were friendly and the grounds were beautiful! Beach was well kept. Food was great at all restaurants. The Japanese was the best of all. The night time entertainment was very entertaining. Lots of audience...

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2Thank barbe195468
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello barbe195468 Thank you so much for sharing your opinion about our resort with everyone. I’m glad to see you had a great time with us, I will definitely pass on these comments to our employees as they will be happy to hear they made your stay memorable. Please don’t hesitate to contact me for anything you might need in...

Kidderminster, United Kingdom
Reviewed 1 week ago

Front desk staff useless.all week no phone in room.no water supplied to room in hotel block. Maids very hit and miss.do not replenish supplies even after leaving a tip when first arrived. Unable to lock patio door for three days.food in themed restaurants not good. Talking to other English in the separate blocks we are lucky to get what we...

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4Thank maureenleal
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello maureenleal First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you would like to...

Durham, United Kingdom
Reviewed 1 week ago via mobile

Ok I'm only on day 4 of our 14 day holiday but I'm going to risk doing my review now!! Reason being I'm so peed off with seeing such bad reviews! Jesus lighten up people! Oh and I'm secretly hoping for a lobster and champagne dinner ! Firstly the complex is large and beautiful! Yes there are renovations going on...

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10Thank lady-t121
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello lady-t121 It’s really great to hear you had a nice vacation with us and that you enjoyed It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. I will definitely pass on these comments to our employees as they will be happy to hear they made your...

Durham, United Kingdom
Reviewed 1 week ago via mobile

So much to say and I don't know where to start! Myself and my family visited this hotel in June 2016 and we decided to return again in April 2017. The weather last year was amazing. Rained for about 20 minutes in the whole 2 weeks. This year our first week was almost always rain. We ended up getting the...

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19Thank ste1985_01

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18/06/2017 19/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 7,111 - ₹ 16,677 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,246 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stopped in a block main hotel,but people we spoke to in the blocks were very unhappy with issues as damp and mouldy and musty smells”
maureenleal, 15 May 2017 | Read review
“Stay away from Nightly music, theatre stage. Noisy at night.”
RobiKerr, 3 May 2017 | Read review
“Our room was closed to the pool, we really like the location.”
253leilac, 2 May 2017 | Read review
“Do not stay in L04. AC was really noisy. Chairs on patio were really old.”
ba4hire, 30 Apr 2017 | Read review
“No good rooms available for the time being. You have to wait until renovation is complete”
221hassenm, 30 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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