We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Riu Naiboa

13/06/2017 14/06/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Riu Naiboa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,043 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Riu Naiboa
See the most recent reviews
Showing 1,130: English reviews
Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Stayed here April 5 to 12. Bad air conditioner in first room. No English spoken, no labels on prepared food and when asked staff says Pica!!! Asked regarding desserts, given same answer, Pica! Sheets never changed all week. Water is untreated which resulted in Montezuma revenge. Extremely sick. Last day at hotel in the afternoon, the pool smelled of urine,...

 Report
Helpful?
2Thank mcm8918
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Poor quality room without functional air conditioning. Water leaked from ceiling vent from a/c unit. The worker used a shower head with hose from our bathroom to drain contaminated water from the air conditioning unit The room was extremely hot and humid as we watched water drip over the table, the floor and our suitcases. After one hour and his...

 Report
Helpful?
Thank hmclaug356
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Toronto, Canada
Reviewed 5 weeks ago via mobile

The Naiboa is marketed as a 4 star beachside resort. Do not be fooled The hotel is on a complex that is beachside. The Naiboa is actually more inland and about 5 min walk from the beach. The rooms still use an antiquated key/lock for the rooms with no deadbolt. The pool is nice, but staff is not very friendly....

 Report
Helpful?
3Thank Derek_Eickmeier
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Reviewed 16 April 2017 via mobile

If you are from the states, you know this means keep driving! If you aren't from the states, let me explain. My vacation at this resort started off on the wrong foot, and stayed off the entire trip. I kept saying to myself, it is all inclusive, how bad can it be? The answer is much worse than you could...

 Report
Helpful?
8Thank Twotone_315
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We have sent your comments and suggestions to the respective...

Chicago, Illinois
Reviewed 13 April 2017 via mobile

Stayed at niabo for 4 nights and it was bad broader line ok. The rooms are small and the ac don't work well. They used the same sheets for all four days. Never stocked the fridge. You can only get room bath towels during housekeeping hours. No speciality restaurants. No name brand liquor or beer. Just local brands. Reception didn't...

 Report
Helpful?
3Thank AVChicago2012
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Reviewed 12 April 2017

I just came back, my partner and I stayed there for 9 days. I really can't complain much, i see people complaining about the wifi, but why go on vacation with your family if all you want to be stuck to damn phone. The beach, pool, water park, shop, food, drinks and hotel was great, let me remind you that...

 Report
Helpful?
6Thank O'Lenny C
Gander NL
Reviewed 7 April 2017

We just got back from Riu Naiboa and had a very lovely trip. We have visited many resorts over the years and enjoy smaller more quaint resorts where you get to know the staff and the people around the resort and this is such a resort. We went as a family of 4 with two children aged 11 and 9...

 Report
Helpful?
2Thank powersharon
Toronto, Canada
Reviewed 1 April 2017 via mobile

We visited Riu Naiboa from March 20th to the 27th. Despite the 5 days of rain the resort was nice. Clean and everyone is very friendly. I stayed with my husband and 2 kids and only had 2 towels in room, called front desk and within minutes I had another 2. Fridge in room is stocked every two days. Everything...

 Report
Helpful?
5Thank Dolce08
Reviewed 29 March 2017 via mobile

My boyfriend and I stayed at this resort for 14 days ..we were told riu resorts were good and also we booked this resort as it states in their policy that no riu resort allows spring breakers...well that's wrong ..so that was really disappointing and also the fact that if u didn't speak Spanish or u were not some hot...

 Report
Helpful?
10Thank Kerri B
Reviewed 16 March 2017

Overall this resort is very clean, food is fair, and perfect for what you pay. The beach is shared by the other RIU's and it is a very big beach, with lots of room and chairs. The beach is amazing. The staff at the beach bar are quick, and friendly. The food is average here, however lots to choose from....

 Report
Helpful?
8Thank Kara G
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We are glad to read that you enjoyed your overall stay at our resort. As a service minded hotel chain it makes us very proud that you highlighted our employees...

3,661 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3176)
Viewed
Pool/Beach Area (824)
Viewed
Hotel & Grounds (367)
Viewed
Dining (199)
Viewed
View from Room (95)
Viewed
Room/Suite (233)
Viewed
Bathroom (63)
Viewed
Family/Play Areas (55)
Viewed
Business Centre/Function Rooms (8)
Viewed
2:49
Videos (1)
Viewed
Other (1331)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (442)
Viewed
Amenities (103)
Viewed
Beach (61)
Viewed
Children's Pool (6)
Viewed
Pool (77)
Viewed
Dining (66)
Viewed
Standard Double Room (PRE-RENOVATION) (45)
Viewed
The Hotel (84)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (8)
Viewed
Family/Play Areas (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (1)
Viewed
Other (27)
13/06/2017 14/06/2017
Hotels you might also like...
Also consider these accommodations in or near Punta Cana
28.6 km away
Alsol Del Mar
Alsol Del Mar
#46 of 110 in Punta Cana
934 reviews
25.2 km away
AlSol Tiara Cap Cana
AlSol Tiara Cap Cana
#24 of 110 in Punta Cana
1,706 reviews
61.4 km away
Casa de Campo Resort & Villas
Show Prices
Show Prices
Show Prices
1.7 km away
VIK Hotel Cayena Beach
VIK Hotel Cayena Beach
#81 of 110 in Punta Cana
326 reviews
0.2 km away
Hotel Riu Palace Bavaro
Hotel Riu Palace Bavaro
#53 of 110 in Punta Cana
3,302 reviews
84.0 km away
Grand Bahia Principe La Romana
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda | Dominican Republic, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 8,230 - ₹ 15,941 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotwire, Travelocity, Expedia, Hotels.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Riu Naiboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#68 Top resorts Hotel in Punta Cana
#71 On the Beach Hotel in Punta Cana
#71 Spa Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Naiboa staff and other travellers.
239 questions
Ask a question
Bromsgrove, United Kingdom

See all questions (239)

Questions? Get answers from Hotel Riu Naiboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side, but if easily disturbed, not pool side, as noise from bar and entertainment area carries up very well.”
heathero720, 21 May 2017 | Read review
“Rooms on opposite side of the lobby are the quietest.”
Oscar1501, 12 May 2017 | Read review
“Stay at a different hotel. Hopefully English is spoken and meals labeled.”
mcm8918, 24 Apr 2017 | Read review
“Stay clear of rooms near the elevators. Also stay clear of rooms near the bars or entertainment centers.”
hmclaug356, 19 Apr 2017 | Read review
“rooms facing the street are private, the ones facing the pool, people can see you”
powersharon, 7 Apr 2017 | Read review
5 of 5
No availability for your dates from these sites
Priceline
* /night
View Deal
Hotels.com
Hotwire.com
HotelQuickly
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates