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Hotel Riu Naiboa

26/06/2017 27/06/2017
1 room 2 adults 0 children
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3,044 Reviews from our TripAdvisor Community

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Showing 1,130: English reviews
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Chesterfield, United Kingdom
Reviewed 3 days ago NEW

We arrived mid afternoon, and we were warned on the transfer bus not to drink the tap water, although apparently ok for brushing teeth and showering. It tasted pretty foul so ended up using bottled water after 1st brushing. Room clean, well presented. Air con was a git to figure out, but once we nailed it, it made perfect sense....

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3Thank Heather O
Leeds, United Kingdom
Reviewed 4 days ago NEWvia mobile

Firstly hotel is average, room was clean and the hotel itself is fairly small however adaquate. The food in the buffet is excellent however repetative. The steak house and Italian were not so good, food was bland and not much choice. Enjoyed our stay except for our suitcase locks being tampered with when we left to go on an excursion....

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Thank chi186411
Reviewed 1 week ago via mobile

I always liked RIU Hotels, but this Naiboa Hotel..... it's a shame for RIU. Well, the rooms are ok and clean but I am not here to stay in the room. The service personal is bored and only really few of them friendly. The people from the lobby dont know the own Hotel they are working for. Food is a...

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Thank jutta p
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We appreciate our guests’ comments...

Nottingham, United Kingdom
Reviewed 1 week ago

We spent one week there. The location is perfect just a few miuntes walk to the beach. Our room was really clean absolutely spot on! The staff are nice too!! Nice drinks good food. I would recommend this hotel to everyone!!

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4Thank enn90
Wrightsville Beach, North Carolina
Reviewed 1 week ago

I have reviewed many times on TripAdvisor and rely on other guest reviews. That being said I almost cancelled based on some of the reviews. I just returned two days ago and everyone in our group of six had a great time. The rooms were clean and kept tidy every day. They were not large, but we only needed a...

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7Thank laura s
A TripAdvisor Member
1 review
4 helpful votes
Reviewed 1 week ago via mobile

We had great 8 days in Riu Naibao! Food & drinks were exelent! Stuff very nice & positive. Our room clean & tidy every day! The beach in front of resort was amazing and the most beautiful comparing with others along same shore (also very nice was 5 min walking north, not crowded at all so perfect for ladies who...

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4Thank A TripAdvisor Member
Toronto, Canada
Reviewed 1 week ago

We stayed here for one week, two adults and 1 child. The buffet and staff there were excellent. Our only issue was the location of our room the first night as it was above the lobby and we could hear the entertainment music until very late at night. We complained and were immediately moved to a quieter room. The room...

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2Thank Oscar1501
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback. We are glad that our service was to you satisfaction and that were able to meet your taste with the food options at our buffet. On the other hand we regret to read that you was not satisfied with the location of your room on the first...

Keighley, United Kingdom
Reviewed 1 week ago via mobile

Well as I sit here on our first full day all I can say is please don't let the reviews put you off me my wife and 1 year old daughter are really enjoying ourselves, the hotel the staff and the weather is amazing, please don't be put off.

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5Thank Chris M
Rochester, United Kingdom
Reviewed 2 weeks ago via mobile

So having booked a few riu hotels in the past and booking this one on a bit of a whim we neglected to read any of the reviews before hand. And thank god we didn't, the reviews off this hotel really don't match up to what is being said about it. With the price we paid we were quite realistic...

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12Thank Tom C
Reviewed 2 weeks ago via mobile

I came to this hotel for one weeks stay with friends, after reading so many negative reviews I was apprehensive about staying here however I was pleasantly surprised! The hotel is very clean, beds are made and fresh towels are provided everyday along side refreshments inside the fridge in your room. The staff are very pleasant and work hard to...

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4Thank C_ger8

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26/06/2017 27/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda | Dominican Republic, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 8,333 - ₹ 15,890 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
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Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#67 Top resorts Hotel in Punta Cana
#71 Spa Hotel in Punta Cana
#71 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Naiboa staff and other travellers.
239 questions
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Bromsgrove, United Kingdom

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Questions? Get answers from Hotel Riu Naiboa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side, but if easily disturbed, not pool side, as noise from bar and entertainment area carries up very well.”
heathero720, 21 May 2017 | Read review
“Rooms on opposite side of the lobby are the quietest.”
Oscar1501, 12 May 2017 | Read review
“Stay at a different hotel. Hopefully English is spoken and meals labeled.”
mcm8918, 24 Apr 2017 | Read review
“Stay clear of rooms near the elevators. Also stay clear of rooms near the bars or entertainment centers.”
hmclaug356, 19 Apr 2017 | Read review
“rooms facing the street are private, the ones facing the pool, people can see you”
powersharon, 7 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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