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The Reserve at Paradisus Palma Real

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6,271 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,319: English reviews
Badin, North Carolina
Reviewed 14 July 2016

My Husband and I visited the Reserve at Paradisus Palma Real on June 21-30. We booked a swim up suite. The room was a bit dated, the phone did not properly work, and we had difficulty getting dinner reservations. We love visiting the Dominican, and had a nice time, but most likely will not return to this hotel. Tipping well...

Review collected in partnership with Meliá Hotels International
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Thank bolenjn
North Charleston, South Carolina
Reviewed 13 July 2016

Excellent family vacation. The hotel and staff were excellent. The shows offered at night were a bonus, I did not know about them prior to our trip. Edward Peguero was awesome in helping us with anything we needed.

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Thank 746juana
Wayne, New Jersey
Reviewed 13 July 2016

The person that was helpful to our family was FABULOUS. Yessica was just lovely and cared about our needs. The room was kept very nice and clean. The food was so so and the entertainment at our hotel did not exist.

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Thank Linda G
Reviewed 13 July 2016

We just returned from a 5 night stay (July 3 - July 8) at the Reserve at Paradisus Palma Real. We are a family of 4 that travels year round for kids sports and business trips. We needed time away to just relax and not have to worry about anything. This resort seemed like a perfect destination based on the...

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4Thank Mommaj19
Troy, New York
Reviewed 13 July 2016

It was an ok place-grounds exquisite, very clean, beautifully maintained-but the language barrier was very difficult-that said, maybe my fault as I do not speak Spanish. I found most of the time the staff just shrugged when I asked a question because they didn't understand me.

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Thank Margaret W
Verona, NJ USA
Reviewed 12 July 2016

This was our 25th wedding anniversary trip that we researched for many months before deciding on the Reserve for six nights. We booked our room months in advance and upgraded to a swim up room with our family concierge a month before arrival. Milly our family concierge from the beginning was the greatest. Without her and the extra, extra effort...

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2Thank MCIFARETTO
White Plains, New York
Reviewed 12 July 2016

I will try to make this short and to the point. It is unfortunate that such a beautiful property is run so poorly. I look at some reviews and think sometimes that maybe they are just too picky and the place is fine. I'm not a snooty person and I'm very patient and understanding.What happened to my family and I...

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8Thank Cin P
Robbinsville, New Jersey
Reviewed 12 July 2016

even though it's still only been our second day at this resort its hasn't proven to be the top notch experience we were expecting; especially after choosing a room with a Family Concierge. On their website they state a private VIP check-in and checkout; but when we got there, there was only one person working the desk and we waited...

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1Thank Bhavin P
Houston, Texas
Reviewed 11 July 2016

Overpriced for what you get, must ride golf cart to main resort to go to beach and endure a minute of sewer odor during the trip between the two each time. Food made my gf sick, she was up all night in the bathroom with terrible stomach pain and diarrhea after eating dinner. Had to cut the trip short and...

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4Thank jamessV7925EK
Reviewed 11 July 2016

Chiripa Fun is a well organized company! They have great employees that are very respectful and understanding. One in particular is Elvis. Elvis had a lot of patience when showing us how to do the water fitness activities and showed a lot of genuine kindness with his clients. This is great program and i hope they keep up the great...

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Thank Shivon G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 22,807 - ₹ 55,675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like the beach- reserve beach or Royal service”
 of 5 bubbles lirunner555, 19 Feb 2017 | Read review
“From our perspective, there didn't appear to be a bad room location. We were in building 41 and found it convenient to everything.”
 of 5 bubbles DebbieV2012, 18 Feb 2017 | Read review
“Rooms on the bottom are quiet!”
 of 5 bubbles 783edv, 17 Feb 2017 | Read review
“Ask to get close to pools/centre of facility..It was quite a walk to everything”
 of 5 bubbles 93larryv, 15 Feb 2017 | Read review
“Our stay in the beach suite had a wonderful ocean view and was mostly quiet. Be prepared to hear the music from the Gabi Beach Bar until 11.”
 of 5 bubbles jmzignacio, 14 Feb 2017 | Read review
5 of 5