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The Reserve at Paradisus Palma Real

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Pool & Beach (1201)
Room & Suite (1070)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(801 reviews)
“kids zone”(439 reviews)
“hydro grill”(343 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (7,842)
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5,449 results
Traveller rating
4,268
794
237
85
65
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4,268
794
237
85
65
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All reviewsfamily conciergekids zonehydro grillgabi clubmain resortdinner reservationscarlos penagabi beachangela mercedesprivate gardenbedroom master suitereal resortblue agavepersonal conciergeyhi spafamily vacationgolf cart
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1,011 - 1,015 of 5,449 reviews
Reviewed 29 March 2017 via mobile

Maravilloso!!!!! El servicio, la comida, la atención al cliente, everything was fantastic. This place was magic. From 5 stars I would give it 10! Now listen, we stayed at The Reserve" a high end 5 star hotel. Our concierge Carlos Rosado was wonderful, always ready...More

Thank PatriciaTSmith
Reviewed 29 March 2017 via mobile

This is an Amazing Resort. The rooms are well appointed. The staff is super friendly and accommodating and everyone genuinely wants you to enjoy your vacation. The buffet is nicely done, lots of choices, not a lot of seafood. The restaurants are amazing. The beef...More

Thank vitaminsea4me
Reviewed 29 March 2017

As a solo traveler, I was ready for a quiet relaxing weekend in December. I was made to feel very awkward at dinners for traveling alone. I posted a review here on day 2 of my 6 day trip, with a terrible rating. A manager...More

24  Thank rjcout
Reviewed 29 March 2017 via mobile

We just visited The Reserve for our 3rd year in a row and, as always, it was our wonderful concierge Andy who made it extra special. He saved us the perfect beach hut each day and always greeted us with a smile. His service allowed...More

Thank Amber F
Reviewed 28 March 2017 via mobile

Went with family to this relaxing resort. The attention and care we received was excellent. Gabriel Bobadilla made sure we were well taken care of. Gustavo, Esteban and Virgilio were delightful and all provided excellent service at the Gabi Bar. On the beach we were...More

1  Thank Martha L
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 312 - US$ 691 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 312 - US$ 691 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6003)
Pool & Beach (1201)
Room & Suite (1070)
Dining (540)
Family and Play Areas (115)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Chetesh D
20 April 2018|
Answer
Response from G3PO | Reviewed this property |
It was just me and my husband, so we took a taxi. Walk past all the people trying to sell you transportation or time shares. Once outside, you can get a cab. To the Reserve was $30 US. Cash only. Tell them Paradisus Palma... More
1
Vote
Joseph D
17 April 2018|
Answer
Response from Monica S | Property representative |
Good morning Joseph, Thank for choosing our hotel for your vacation! When you stay at The Reserve you are automatically assigned a Guest Service, which is already included in your stay. On the other hand a Family... More
0
Votes
Google Translation
Room Tips
"ocean view"
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"Any room is good - the Reserve is just a bit more...luxurious."
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"Book a room far from the entertainment area"
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"We paid for a beachfront."
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