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The Reserve at Paradisus Palma Real

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Traveller (6003)
Pool & Beach (1201)
Room & Suite (1070)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(801 reviews)
“kids zone”(439 reviews)
“hydro grill”(343 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (7,854)
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237
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4,277
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237
85
65
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11 - 15 of 5,459 reviews
Reviewed 3 days ago via mobile

We stayed at the reserve. It was amazing. This was our second trip there in 2 years. We had the family concierge. Our concierge was Alexander. He was amazing, he went out of his way to make sure we had everything we needed, included a...More

Thank tinagrisco
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 2 days ago

Dear Tina, It is such a pleasure to read your kind review! I would like to thank you for taking the time to write down your feedback and share it with the TripAdvisor community. Thanks a lot for visiting us for the second time, thanks...More

Reviewed 3 days ago via mobile

After several days of researching for the perfect beach vacation, we settled on the Reserve at Paradisus palm royal in Punta Cana. The check in was very personalized and separate from the main lobby. The Ocean front suite was fabulous! It was large with a...More

Thank kumarsd
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 2 days ago

Dear Guest, Thanks a lot for your kind review and for dedicating some of your valuable time to share your experience at The Reserve Paradisus Palma Real with us. We strive to offer you an unforgettable experience and it is such a pleasure to hear...More

Reviewed 4 days ago via mobile

We just returned from celebrating my mom’s 70th birthday. We were my family of 4, my brother and his fiancé, my mom and her husband. The weather was amazing, the grounds are beautiful, the Aqua restaurant was delicious and the food was better than we...More

2  Thank jstone8103
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 3 days ago

Dear Guest, Thanks a lot for your kind review and for choosing us for this special occasion, your 70th mom’s birthday. Allow me to thank you, as well, for dedicating some of your time to share your review with the whole TripAdvisor community. We are...More

Reviewed 6 days ago via mobile

We've been to several all-inclusive Carribean resorts, and the Reserve with a Family Concierge tops our list. Our experience was immediately first-class with the private Reserve check-in and dinner reservations already made for us. A poolside cabana was also reserved for the next day, and...More

3  Thank Josh H
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 5 days ago

Dear Josh, What an awesome review! We appreciate all your kind words and comments, as well as the time you dedicated to write and share you beautiful feedback with us and the TripAdvisor community. It is an honor to know we are actually at the...More

Reviewed 1 week ago

Visiting Punta Cana is always a very pleasant and comfortable option since we have the advantage of a direct flight from Lima. With my wife we ​​visited the Paradisus Palma Real for the second time and this time we stayed at La Reserve. I ordered...More

Thank patrick_peru
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 6 days ago

Dear Patrick, Thanks a lot for your wonderful review! You just made my day! We appreciate, as well, the time you dedicated to share your great experience with the TripAdvisor community. Our main purpose is to offer our guests a memorable experience and we are...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 312 - US$ 690 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 312 - US$ 690 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6003)
Pool & Beach (1201)
Room & Suite (1070)
Dining (540)
Family and Play Areas (115)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
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Chetesh D
20 April 2018|
Answer
Response from G3PO | Reviewed this property |
It was just me and my husband, so we took a taxi. Walk past all the people trying to sell you transportation or time shares. Once outside, you can get a cab. To the Reserve was $30 US. Cash only. Tell them Paradisus Palma... More
1
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Room Tips
"ocean view"
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"Any room is good - the Reserve is just a bit more...luxurious."
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"Book a room far from the entertainment area"
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"We paid for a beachfront."
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