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The Reserve at Paradisus Palma Real

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Traveller (6208)
Pool & Beach (1232)
Room & Suite (1092)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(821 reviews)
“kids zone”(448 reviews)
“hydro grill”(353 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
5 Star Hotel
A luxurious experience can only be achieved with services and facilities designed to provide guests with the highest possible degree of exclusivity and personalized service in a luxury all-inclusive resort.
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Location and contact
| Playa de Bavaro, Punta Cana 23000, Dominican Republic
Hotel website
12.6 km to Punta Cana Airport
64 restaurants are within a 2 km radius
3.5 km from Bavaro Beach
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,090)
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4,412
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4,412
817
247
87
70
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1 - 5 of 5,633 reviews
Reviewed today via mobile

Room and beach location were fantastic, clean and comfortable rooms with quality services. Food and service need to improve to be considered a real five star hotel, specially service!! Most of hotel personnel seemed annoyed and tired of guests. I had a lot problems to...More

Thank AlejandroP1973
Management response:Responded today

Dear Alejandro, We appreciate your feedback and your honest words. Thanks for the valuable time you dedicated to share the details of your experience with the whole TripAdvisor community. We are glad to know that, overall, you enjoyed your vacation time with us. However, I...More

Hotel's Favourite
Reviewed 19 April 2018 via mobile

We've been to several all-inclusive Carribean resorts, and the Reserve with a Family Concierge tops our list. Our experience was immediately first-class with the private Reserve check-in and dinner reservations already made for us. A poolside cabana was also reserved for the next day, and...More

3  Thank Josh H
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 20 April 2018

Dear Josh, What an awesome review! We appreciate all your kind words and comments, as well as the time you dedicated to write and share you beautiful feedback with us and the TripAdvisor community. It is an honor to know we are actually at the...More

Reviewed today via mobile

Let me start by saying I rarely leave reviews, and when I do it’s usually for an outstanding product or service OR when I am really disappointed. The Reserve at Paradisus Palma Real is a luxury resort which I was hoping will be the first...More

Thank Dmitriy D
Reviewed today

Our family of 5 stayed in two of these suites for a week recently. The rooms were adjacent and exactly as pictured online, nicely appointed with comfortable beds and lovely bathrooms. Each second floor suite also had a jetted hot tub on the balcony. Daily...More

Thank MamaNabes2018
Management response:Responded today

Dear Guest, I would like to start by thanking you for your kind words and appreciation of our hotel, its facilities, services and accomodations. We are delighted to know you enjoyed fully your vacation time at The Reserve Paradisus Palma Real. However, I am sorry...More

Reviewed today

This resort was fantastic we loved the decor it was a villa setting not too crowded and quiet if you want it to be the property is immense!!! Food was good and abundant. The staff was very nice One staff member Ramon Marte stood out...More

Thank alessandr0917
Management response:Responded today

Dear Guest, We truly appreciate your kind words and the valuable time you invested to share your experience with the whole TripAdvisor community. It is such a pleasure to read your review and realize what a wonderful vacation time you had while staying at The...More

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About
Description
A luxurious experience can only be achieved with services and facilities designed to provide guests with the highest possible degree of exclusivity and personalized service in a luxury all-inclusive resort. ...More Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
On the Beach
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Casino
,
On the Beach
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
On the Beach
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
On the Beach
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
,
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6208)