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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,204 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,760: English reviews
Fair Lawn, New Jersey
Reviewed 7 April 2015

We just came from our wonderful vacation. I want to thank everybody who made it unforgetable. Great service, hospitality, food, drinks, activities, beach and people always smiling and ready to help. my special thanks to Jonior Gacia from Jazmin restourant and to Jose manager of food and drinks. We cant wait to go back next year. Thank you wonderful Esmeralda!

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Helpful?
2Thank emmatsa30
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Emmatsa, Thank you for acknowledging our friendly staff, especially Junior and Jose, who will be very happy to learn that she was able to contribute in creating a great vacation for you. We would like to have the opportunity to welcome you once again at Luxury Bahia Principe Esmeralda to experience the hospitality of our people, the quality of...

Morris County, New Jersey
Reviewed 7 April 2015

The Lux Bahia Principe surpassed our expectations. We had a wonderful time and everyone we met made our stay personalized and seamless. The staff was always friendly and remembered our names. Angel, Juan Carlos, and David helped us set up our excursions and answered any questions we had. We would highly recommend this place to our friends and would definitely...

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Helpful?
3Thank Christine E
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, It is a real pleasure for all of us to know that we surpassed your expectations. We are delighted to know that our personal attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you...

Royal Oak, Michigan
Reviewed 7 April 2015

It's one of the best places for vacation in Dominican Republic, Esmeralda Hotel. Almost everything is there for the special vacation of your all memories: service, food, beach, activities, ....etc. It's the second time I with my friends (couples) came back and still we thinking for next trip to the same resort. We "scare" to go somewhere else because here...

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Helpful?
3Thank Miri F
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Miri, I am delighted to know that our good attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you for your comments and looking forward to welcoming you soon. No body can destroy your dreams!!...

Reviewed 6 April 2015

My family and i stayed at the Esmeralda this past week. It was a fantastic experience. The grounds are immaculate and always kept very well. The staff was exceptional. Every staff member had a smile and was ready to attend to your needs. They worked very hard and aimed for excellence and professionalism. Adonis, Jesus and the team at the...

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4Thank Kimberly M
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Kimberly, We are delighted to know that our personal attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. It is wonderful to know that you had a fantastic experience thanks to the exceptional staff and all...

Freeland, Michigan
Reviewed 4 April 2015

My son and I just returned from a vacation at Esmeralda. We had a truly fabulous time! The room was clean and spacious, and the daily housekeeping staff kept it immaculate. We didn't eat at any of the restaurants, but the buffet food was pretty standard for all inclusives. The food on the buffet was always the correct temperature and...

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2Thank AmyakaEmmy
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Amyaka, We are delighted to know that our personal attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you very much for highlighting our good animation team, specially the ones that you mentioned. Thank you...

Bristow, Virginia
Reviewed 4 April 2015

From a 13 year old's perspective, this was a WONDERFUL experience. As a 13 year old, I loved my stay here for many reasons. First reason, there are so many things to do here. Parasailing, speed boats, snorkeling, beach volley ball (which I participated in), swimming and so much more. Every morning on the beach the entertainment people play soothing...

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Helpful?
11Thank Ryan B
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Ryan, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. It is wonderful to read that our Luxury Bahia Principe Esmeralda have been a wonderful experience and to know that our team working goes over and beyond with how they treat you. Thank you for choosing...

Kelowna, Canada
Reviewed 4 April 2015

This was our 2nd trip to the BP Esmeralda, the 3rd trip to the beautiful BP property and our 4th time to the Dominican. I should qualify this review by saying that we are Provilge Club members...meaning we purchased a "time share like" package and enjoy certain privileges that not all guests would enjoy. Having said that, the true "perks"...

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1Thank deverest
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Deverest, We greatly appreciate that you have chosen one of our Resorts as your holidays destination. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Thank you for taking the time...

Miami, Florida
Reviewed 2 April 2015

I was at the resort las week for the first time and celebrate our 30th wedding anniversary and I had one of my great vacation ever, they make feel like home my stay was more than I expected, they have very professional and well trained staff, but not only in Luxury Esmeralda, but also throughout the entire complex bahia principe....

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Helpful?
3Thank Adolfo G
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Adolfo, We are delighted to know that our personal attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you for your marvelous comments and for choosing us as you wedding anniversary destination. We are looking...

Toronto, Canada
Reviewed 2 April 2015

This is the best resort which I visited for the last 15 years. I am cannot understand the few bad reviews but here are the statistics. 4000 reviews. I will exclude the average ( 330 ) because cannot be everything in life average. So 4000 reviews, 161 terrible/poor and the rest on excellent/very good. That is 4% on terrible/poor. 4%...

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9Thank C B
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, As a repeater client your opinion is very important to us. We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is a real pleasure to learn that you are enjoying the best Resort you have visited. We wish to continue providing the best of our personnel hospitality, the quality of our...

Reviewed 1 April 2015

I just returned for a 6 day stay in the Esmeralda and I wish I never left! When I got home a lot of friends and family asked how my trip was and what I liked and did not like about our resort, I could not think of one thing I did not like about the Bahia. This place exceeded...

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Helpful?
7Thank Connor N
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Connor, Your opinion represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. It will be a pleasure to cater you once again in our Luxury Bahia Principe Esmeralda to provide you wonderful memories and a fantastic service. Looking forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 14,568 - ₹ 38,938 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Reservation Options:
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#24 Top resorts Hotel in Punta Cana
#25 Spa Hotel in Punta Cana
#29 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travellers.
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Leeds, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in villa 90,91 or 92 if you want to be closer to the beach”
 of 5 bubbles 350conork, 18 Jan 2017 | Read review
“Does not matter you will not get it anyway.. even if you have visited the resort in the past it will not help”
 of 5 bubbles Trianda22, 18 Jan 2017 | Read review
“No elevators--”
 of 5 bubbles sandymackweber, 17 Jan 2017 | Read review
“Request building 90, pool view, on the 2nd or 3rd floor if you can”
 of 5 bubbles Stesie, 17 Jan 2017 | Read review
“A room on the 1st/ 2nd floor for a view of the gardens, block 92 is opposite the lobby and close to the three pools and beach.”
 of 5 bubbles 706bethanyb, 17 Jan 2017 | Read review
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