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Carretera Uvero Alto S/N, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
55 people are viewing this hotel
Hotel direct offer!Up to 15% Off Winter Sale
Expedia.com
US$ 408
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Free cancellation until 23/05/22
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Official Site
US$ 200
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Free cancellation until 24/05/22
Hotels.com
US$ 422
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Free cancellation until 23/05/22
PricelineUS$ 408
Booking.comUS$ 422
Destinia.comUS$ 479
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3625)
Pool & Beach (620)
Dining (337)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ocean El Faro
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 165 hotels in Punta Cana
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot bath
Lazy river
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
Couples massage
Massage
Salon
Concierge
Gift shop
Shops
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Seating area
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Hotel links
Special Offer:Up to 15% Off Winter Sale
3165Reviews546Q+A100Room tips
Traveller rating
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Popular mentions
Chelsea wrote a review 1 Dec
Sault Ste. Marie, Canada2 contributions1 helpful vote
We enjoyed Ocean El Faro for my birthday. The staff upgraded our room to view the ocean! Food was excellent as the service from Angel & Luis at the beach restaurant. We enjoyed the swim up bar with drinks of the day and Jeresen & Pedro (excellent service) as well as Manuel at the lobby bar with the best Espresso martini. Entertainment daily with fun prizes and energy from Wanda, Joasen black pearl and Franco , Ruben and of course great music. We avoided the “privilege” tour as it wasn’t something we were interested in. Room service was great as well. Lots of sanitization and gloves/masks at all times. 🏖🏖🏖🏖😍🏖🏖🏖😍🏖🏖❤️❤️
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Date of stay: December 2021Trip type: Travelled as a couple
1 Helpful vote
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Sara E wrote a review Jun 2021
London, United Kingdom13 contributions12 helpful votes
Hotel's Favourite
Me and my partner stayed for 5 days from 23rd May 2021 in a privilege room. We had our own check in desk which was quick and efficient. The covid checks and safety were impeccable, constant cleaning, staff always in masks and plenty of hand sanitizer around. The restaurants were good, though the food was disappointing sometimes. They were being run on skeleton staff so we did have a wait on some occasions but we were happy, it wasn't the waiters fault. The hotel itself is so very well laid out, we love staying here, there are so many amenities - love the bowling option as well as the lazy river and separate kids pool. always a mountain of sunbeds to choose from. The beach is not the best if that's your looking for. on our stay it was during the very heavy seaweed season but they were working so hard to fix/clear it, you really cant complain when its not something they can control. We LOVED Alejandro at the Sports Bar and Kelvin at the Beach bar. they were amazing. Also the young guy at the privilege bar at the beach, he made the BEST Passionfruit Margaritas! sorry I didn't get his name but he was great, bring drinks constantly and always keeping busy (even with so little customers) We have stayed here twice now, NOV 2019 & May 2021, privilege and not, though very different times, both would make us come back again. Truly love this hotel, the layout, the staff, the entertainment -even limited during covid - we still had a wonderful time. We will for sure be back again.
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Date of stay: May 2021
4 Helpful votes
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Response from Ocean Hotels, Director General at Ocean El Faro
Responded 26 Aug 2021
Dear guest, It was truly an honor to host you at Ocean El Faro and thank you for posting this review. We are glad to learn that despite the mentioned situations that were not entirely of your liking, you had a great overall experience at our resort while enjoying our facilities and the service provided by our staff. Thank you very much for your preference and for sharing with us your comments and observations about your stay. We hope to have another opportunity to host you again in the near future. Warm regards, Guest Services Team
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mady wrote a review Nov 2021
1 contribution
i loved the entertainment and the food was really good too. the service was good and I enjoyed coming here very much. Wanda, perla negra,laura, franco, ruven, miki maus and Ache were very helpful. I definitely recommend coming here.
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Date of stay: November 2021Trip type: Travelled with family
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L K wrote a review Nov 2021
1 contribution
Check in was smooth. The hotel grounds are very nice, the food and staff were fantastic. Charlie from the Privilege Concierge desk was professional and always attentive to our needs. We had a great time!!!
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Date of stay: November 2021
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J M wrote a review Nov 2021
24 contributions17 helpful votes
Restaurants Route 66- Decent, but nothing special, except for their avocado entree (amazing) Bluemoon- Never went, was a line and strict clothes policy Mexican- Good Italian- Delicious Sakura- Went three times, was good, try the banana flambee dessert Bars Long time ups, must wear a mask to be served, only one bartender. Not the greatest selection of drinks, they don't know they own menu and everything is now with a QR code so you need your phone to be able to see any of the drinks- and then show them the ingredients. Beach Nice beach, they don't go above and beyond by sweeping the chairs free of sand at night for the next day. Lots of seaweed this time of year, but they kept it clean. To the left of the beach there is a cove which is alot nicer to swim in and less waves. Rooms Clean, nice and comfortable. Offer soaps and all kinds of options if you forget to pack anything. Building 6 had an amazing cleaning lady. Building 1 not so good. I switched rooms half way through the stay with a friend. The showers have sharp pieces left from when they set up the tiles the little spacers were cut off and i cut myself in the shower. Service Decent, but alot of times the buffet area you had to chase for utensils or even to get water. For a 5* it lacked a bit there. Food Great selection, no complaints with the buffet. Always lots of fruit too which was nice. Pools Clean but strong chemical smells in certain parts. Pool Bars are NOT open to sit and be served. Due to covid. Shows In the three weeks I didnt bother to see one. They were outdoors and from what I heard good. Bingo every night and some kids show. If you're in building 6 and 1 it's very loud at night as the show is outside, consider that if you have young children or want to sleep early. Alot of smokers there, also alot of Russians who smoke and don't seem to care who's around. Not so fun sitting by pool or beach with that. Grounds were clean and well kept. Doctor on site was nice, needed them twice and was happy with service. PCR test was a nightmare, get there early! We waited 2.5 hours in line and got our results late. They need another person to help pay and fill out paperwork. One person and 15-20 ppl waiting in line for hours is ridiculous. They have events in the day and no one knows about them. They need to advertise on the property rather than just one sheet at the lobby (front desk). The night market staff that come twice a week harrass you, I had to walk around the building to avoid them. You must wear a mask in the restaurant and a glove to collect your food. No one monitored this past the front door giving you a glove, but I felt they did a good job overall. Kids Club CLOSED - wish we knew this. As it was on their site. Watersports There are none, nothing on the beach. No paddle boards, kayaks, snorkeling gear, nothing. And no seadoo or boat in the event someone is drowning, not sure how they will get to them. Overall great place, I would go back.
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Date of stay: November 2021
1 Helpful vote
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PRICE RANGE
US$139 - US$356 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
910
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Frequently Asked Questions about Ocean El Faro
Which popular attractions are close to Ocean El Faro?
Nearby attractions include Tropical Treasure (3.1 km), Macao Beach (3.6 km), and Sirenis Aquagames Punta Cana (4.1 km).
What are some of the property amenities at Ocean El Faro?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Ocean El Faro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ocean El Faro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ocean El Faro?
Yes, free parking is available to guests.
What are some restaurants close to Ocean El Faro?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Ocean El Faro?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Ocean El Faro have an airport shuttle?
Yes, Ocean El Faro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ocean El Faro have airport transportation?
Yes, Ocean El Faro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ocean El Faro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ocean El Faro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.