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Dreams Palm Beach Punta Cana

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Carretera Cabeza de Toro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
60 people are viewing this hotel
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US$ 211
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Free cancellation until 12/05/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (13237)
Pool & Beach (3770)
Room & Suite (1477)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish
13956Reviews2255Q+A100Room tips
Traveller rating
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Popular mentions
Kenia I wrote a review 26 Nov
1 contribution
This was our first time in Punta Cana ( Dream Palm Beach ) we travel with two kids. Room are decent needs a little update, but when you meet the staff they are just beyond friendly you forget about the little problems. They manage really well sanitizing all area . Customer Service is a Five Start. Especially thanking ( Kids Club ) : Pamela, Isabel, Ingrid , Estefani , Lola, ( Entertainment Team ): Eddie and Miguel. (Coco Café ): Ramón. (Chef): Pablo Villaman (Bars and Restaurant ): Jeffrey and Richard.
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Date of stay: November 2021Trip type: Travelled with family
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danielle wrote a review 24 Nov
Mount Uniacke, Canada14 contributions10 helpful votes
So everthing that could wrong with are room.was not a deal breaker as everthing was fixed right away. The beach was actually not bad. Lots of chairs. Not too much seaweed at all. Room was good enough. We liked it. The food was quite tasty and no complaints there. Staff superb. Everthing was taken care of with a smile and not phoney at all. We felt safe shopping off the resort and they are so anxious to get you a good price. Honestly worth every penny. It's only Wed and we leave Sunday. I certainly would recommend this place. Hope this helps.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 4 days ago
Dear DanielleW2328, Thank you for choosing us as your holiday destination and for sharing us your review about your recent stay with us. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Warm regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
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Catlove2016 wrote a review 24 Nov
Vaudreuil-Dorion, Canada16 contributions9 helpful votes
I always tell myself to have an open mind when I travel and come to terms that nothing will be as good as back home. This resort does not own up to its 5 star rating but was still a very clean well kept place. I would say this is not a kid friendly as there was 0 entertainment at the pool or beach during the day,…. It was certainly a place to relax. Pools are very well kept , ladies make sure to bring clarifying shampoo to remove the chlorine residue from your hair. Beach was not the best but the hotel did their best to keep seaweed away. Not enough beach hairs to accommodate guests unfortunately. Food was decent , we found ourselves eating at the Seaside grill daily for breakfast and lunch . Their pumpkin soup was to die for. Thé à la cartes were decent as well , French by far the best !!! Men must bring long pants. Wine on this resort is terrible , tasted and looked watered down. The best drinks with premium alcohol were made by amazing Christian by the adult pool bar. Overall we had a great time , felt so good to be away. We will unfortunately not be returning to this resort. If you are going , you’ll enjoy :)
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 5 days ago
Dear Catlove2016, First of all, I would like to thank you for taking the time to share your experience of your recent vacation in Dreams Palm Beach Punta Cana, as well as for your preference in selecting this property for your holidays. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. We appreciate the time you took to share your concerns and we hope to take the opportunity to serve you again at our resort Regards. Pablo Muñoz Social Media Coordinator.
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Sophieelouu wrote a review 24 Nov
Wiltshire, United Kingdom170 contributions125 helpful votes
+1
Literally the land of dreams. Do not read any review on here that are not 5 stars.. because I do not know what kind of person you have to be to have ANYTHING negative to say about this place. Bubbly when checking in, gorgeous bedding arrangements by our housekeeper, yummy cocktails, on the beach, waiter service, multiple restaurants to choose from... the list of amazements is endless! Amazing things we found out at the end of our week we wish we knew at the beginning: If you see gardeners around chopping down the coconuts from the palm trees, ask for some! They will chop the tops off for you and give them to you to drink! Beautiful! They have some branded things in the main bar (like Dissarano and Malibu) and they also have a Baileys equivalent)! If you use the hotel app for the cocktail menu at the main lobby bar you will discover there are SO many more than you think, like a Spicy Margarita for example. They top your water up in your room every day, so drink it all! The Nurse Shark & Stingray snorkelling experience place is literally down the road, so no need to book and pay with rep or hotel and pay for transfer! Nice little shops for hats and bags down the road out the front of the hotel. Go onto the beach and take a left and walk - white beaches with less seaweed. However absolute LOVE the fact this hotel tried so hard to clear it up. It cannot be helped, it's natural!! Only $28 for a giant Swan float for the pool. All in all, cannot fault a thing in this place. Shout out to Sandy who worked in the Italian restaurant for dinner and the Buffet for breakfast - he was our fantastic Spanish teacher for our holiday!! We did not want to leave and would love to come back!! THANK YOU DREAMS!
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Date of stay: November 2021
Value
Location
Service
Room Tip: Any rooms seem lovely!
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 4 days ago
Dear Sophieelouu, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We truly appreciate your feedback and have shared it internally. We work diligently in providing guests with excellent services. We have talked to the hotel management in order to keep improving. We hope you give us the chance to demonstrate to you that our main goal is to create unforgettable experiences with a high-quality service. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
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Carolyn L wrote a review 23 Nov
2 contributions2 helpful votes
+1
Perfect get away with my mother aunt and cousin. We upgraded to preferred and I’m glad we did. The pools at the preferred club are so comfy and quiet for relaxation. No reservation needed for special restaurants. The Italian and French are on the second floor and there are no elevators. I have arthritis so the steps can be a little much. Our room was second floor and despite no elevators our room was breath taking Room 5203 Favorite was the Japanese. Beautiful and friendly staff who were all very attentive and appear to love their jobs Chairs by the pool are reserved early and we get up at like 5am so I wondered if they were reserving at night but staff will help you get chairs if you ask The Spa was amazing I did the fish pedicure 80 min massage and then we hung out at the beautiful garden where we took cold plunges and drank Champaign. The buffet food wasn’t always warm despite being under the heating lamps. I would suggest being there when they open. The fruit was delicious and the pizza bar I found my favorites for breakfast there I didn’t really care for the room lay out but it was totally fine as we only slept and changed clothes there The beach was beautiful despite all the grass and we did pay for an excursion to Catalina Island that was so worth it. I’m told Sonoa Island is better as Catalina Island had steep sand hills to climb and rocky beaches but still amazingly beautiful It was a great trip and very relaxing. The entertainment at night was fun but we only did pass through on our way home. They had a white night but we had nothing white to wear to the white party Coffee pot in room was great. I took my thermal coffee cup and was glad for that because when they make coffee you get half a cup. Now you can get as much as you want. I took sweet and low as I don’t use Splenda and my own little coffee mates Crazy right but it was perfect. No one messed with any of our stuff in the room We barely used the refrigerator except for water to make the coffee. The shower was cold one night but I figured it was because so many people were getting bedtime showers. I thought the bed was going to be too soft when I first sat on it but I slept like a baby every night and never woke up with back pain. The gardens are beautiful and even though I live in south Florida the foliage was still exotic and different. We won between all of us about 400 on the slots machines The chocolate martinis were to die for in the lobby The men that took our belongings to our room and helped us find our transport to the airport were patient and reassuring. Their warm greeting set the tone for a perfect stay Over all the food was comparable to Cancun Jamaica and Acapulco. If you’re a spoiled American get over it. It’s not American and you definitely won’t starve I’m that spoiled American so I packed my own hot sauce and Ranch 🤷🏻‍♀️. We asked for extra pillows and didn’t use the decorative ones. I get grossed out. They brought pillows and extra towels and you didn’t have to wait We felt like royalty but I think that’s the goal to which they succeeded My family have all been there before and I’m glad I finally got to experience it. Covid testing was simple and painless Swabbed you and then you pick up your results the next day They will give you an appointment when you arrive and the testing was free to get back into the USA There’s a APP for mobile passport that makes customs a breeze Waiters around every pool we’re attentive. I didn’t see staff doing water aerobics or water games or even dancing around the pool like other resorts but that didn’t hurt my feelings. I enjoyed talking a meeting new people Hope this helps someone. Relax and enjoy. It’s a lot of walking but is manageable just take your time. It’s vacation holiday Enjoy
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Don’t let the seaweed discourage you. Plan to take an excursion to an area that does not have...
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2 Helpful votes
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 5 days ago
Dear 27carolynl First of all, we would like to thank you for your preference in selecting our Dreams Palm Beach Punta Cana resort for your vacation, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinions. Finally, I would like to thank you again for your constructive observations. In our resort, we believe that it is only through listening carefully to the comments and suggestions of our customers, that we will be able to achieve the constant improvement, guest satisfaction, and quality service that we strive for. With this aim in mind, letters such as yours are of the greatest importance and assistance to us. Be assured that our staff and resort will never cease in their efforts to constantly improve the quality of services provided. Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana
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PRICE RANGE
US$181 - US$375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams palm beach punta cana hotel punta cana, occidental punta cana, occidental allegro punta cana, punta cana occidental, sunscape punta cana, punta cana dreams palm beach, punta cana allegro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
500
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Frequently Asked Questions about Dreams Palm Beach Punta Cana
Which popular attractions are close to Dreams Palm Beach Punta Cana?
Nearby attractions include Escapology (7.0 km), Vivaldi Cigars (6.2 km), and Escape Room Punta Cana (3.7 km).
What are some of the property amenities at Dreams Palm Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dreams Palm Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Palm Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Palm Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Palm Beach Punta Cana?
Conveniently located restaurants include Living Room, Toc Beach Bar & Restaurant, and Pranama.
Are there opportunities to exercise at Dreams Palm Beach Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dreams Palm Beach Punta Cana have an airport shuttle?
Yes, Dreams Palm Beach Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Dreams Palm Beach Punta Cana have airport transportation?
Yes, Dreams Palm Beach Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Palm Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Palm Beach Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.