We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Riu Palace Macao

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Expert photos
Hotel Riu Palace Macao
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,387 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Riu Palace Macao
See the most recent reviews
Showing 2,551: English reviews
Lisle, Illinois, United States
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 February 2014

We've stayed at the RIU Palace Macao numerous times in the past and have always enjoyed our stay. The recent updates and renovations to the Macao looks great! The pool area is much improved. Housekeeping is attentive and good. The staff are friendly and hard working. The food choices are plentiful and delicious. We will definitely be back again.

Helpful?
7 Thank Seagoinya
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2014

Another couple along with my husband and I stayed at the Riu Palace Macao from February 2 - 9. We had absolutely no trouble with check in or out. The airport upon arrival was hectic and we walked around the parking lot for quite some time trying to find our transportation. Once we arrived at our resort we were all... More 

Helpful?
3 Thank Michele A
Trooper, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2014

My husband and I just had our honeymoon here last week:)! It was amazing time! We completely enjoyed our time here, the entertainment staff was amazing and very friendly! Through the day you are always having something to do; games music drinks etc!! They rest of the staff was beyond welcoming and always friendly! The hotel was beautiful and we... More 

Helpful?
2 Thank Cfrank22
Eastbourne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 February 2014

Hotel fantastic,staff brilliant and food very good. Unfortunately the entertainment in the evening isn't on for long enough and everything is finished by 11pm. The only thing that ruined it for our group was having money stolen out off the room.

Helpful?
3 Thank Belinda B
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 February 2014

This was our 5th time to the Macao the hotel has been refurbished to a high standard the food is good the hotel is kept spotless. Unfortunately either a safe malfunction or some one with the over riding code removed £200 from the safe while we were out of the room other people had money stolen left in a hand... More 

Helpful?
3 Thank peteM448
Brighton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 February 2014

Let me start by explaining why I didn't give this 5 stars. We travelled in a group of 4, in 2 rooms. I shared with my sister, we had been out on our first or second night and left 2000 pesos in a handbag that we hadn't spent (the rest of our money was in the safe) when we returned... More 

Helpful?
4 Thank Jade D
Norfolk
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 7 February 2014

A stylish well appointed hotel right beside a white sandy beach. The sea is reached by a short walk on the sand through the palm grove which adjoins the pool. This hotel nestles in amongst its sister hotels in the Riu resort on Bavaro beach. Guests are able to use some facilities at the neighbouring hotels. As with most Riu... More 

Helpful?
7 Thank SmudgerNorfolk
Plymouth
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 February 2014

We visited this hotel with two friends one of whom was celebrating her 50th birthday. They chose the destination and hotel and asked us if we would like to accompany them on the holiday. We were not disappointed in any way. Our rooms which had been upgraded at no extra cost were beautifully clean and well equipped. The shower was... More 

Helpful?
5 Thank Jomike82
Manchester, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 February 2014

We stayed at the Palace Macao for 2 weeks from 1 January. No complaints at all about this hotel! The holiday got off to a great start when on arrival we were give a free upgrade to a pool view. The room was great with an enormous bed and a lovely bathroom, his and hers basins and a great walk... More 

Helpful?
4 Thank Gill C
Leicestershire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 February 2014

Just returned from the Riu Palace Macao after an 11 night holiday. Couldn't find fault with it & the staff were the most friendly, obliging & hard working group of staff that we have ever met. The pool & grounds were kept spotlessly clean & the beach was to die for. The choice of food in the restaurants was excellent... More 

Helpful?
2 Thank S R

4,798 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4067)
Viewed
Pool/Beach Area (933)
Viewed
Dining (415)
Viewed
Hotel & Grounds (824)
Viewed
Room/Suite (420)
Viewed
View from Room (147)
Viewed
Family/Play Areas (19)
Viewed
Bathroom (107)
Viewed
Business Centre/Function Rooms (20)
Viewed
4:55
Videos (6)
Viewed
Other (1176)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (692)
Viewed
Amenities (90)
Viewed
Beach (75)
Viewed
Jacuzzi Suite (99)
Viewed
Pool (123)
Viewed
Dining (151)
Viewed
Superior Room (85)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (3)
Viewed
Family/Play Areas (4)
Viewed
Room/Suite (1)
Viewed
View from Room (8)
Viewed
Dining (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
28.9 km away
Alsol Del Mar
Alsol Del Mar
#41 of 110 in Punta Cana
825 reviews
0.4 km away
Hotel Riu Palace Bavaro
Hotel Riu Palace Bavaro
#47 of 110 in Punta Cana
2,990 reviews
0.4 km away
Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
#62 of 110 in Punta Cana
4,544 reviews
Show Prices
Show Prices
Show Prices
1.9 km away
VIK Hotel Cayena Beach
VIK Hotel Cayena Beach
#76 of 110 in Punta Cana
313 reviews
14.5 km away
Catalonia Royal Bavaro
Catalonia Royal Bavaro
#46 of 110 in Punta Cana
4,948 reviews
4.6 km away
The Royal Suites Turquesa by Palladium
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 13,569 - ₹ 29,115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz and Jetsetter so you can book your Hotel Riu Palace Macao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#24 Casino Hotel in Punta Cana
#30 Spa Hotel in Punta Cana
#31 Top resorts Hotel in Punta Cana
#32 On the Beach Hotel in Punta Cana
#34 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Macao staff and other travellers.
428 questions
Ask a question

See all questions (428)

Questions? Get answers from Hotel Riu Palace Macao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge shower in rooms. Very spacious”
 of 5 bubbles lizgard25, 30 Nov 2016 | Read review
“All seemed nice to me.”
 of 5 bubbles 160lizr, 23 Nov 2016 | Read review
“We had a quiet room, lovely view, cleaning staff very meticulous. This was a corner suite, sunny and bright.”
 of 5 bubbles 235maggieo, 22 Nov 2016 | Read review
“All rooms are good, btw. you just sleep there”
 of 5 bubbles 725tomp, 30 Oct 2016 | Read review
“Ask for a corner unit with a king size bed to get a nice private balcony”
 of 5 bubbles nancysI8842LI, 19 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay