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Playa Arena Gorda, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (993)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Macao
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 162 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
The Adults Only & 24 H All Inclusive Hotel Riu Palace Macao opens all year round and is located on the beautiful Playa Arena Gorda beach, in holiday area Punta Cana on the Dominican Republic's eastern coast. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Punta Cana Airport PUJ (25 km) and El Cortecito (10 km) and invites you to explore the area. The hotel has 364 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the gym. 4 outdoor pools, 1 children's pool, Water park "Splash Water World" . Day and evening entertainment, as well as our Pacha Discotheque. For lovers of gastronomy, we offer live cooking stations at our buffet restaurant, Japanese and Italian, Fusion, Culinary restaurant and Steakhouse, as well as 6 bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Car hire
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Canoeing
Diving
Snorkelling
Tennis court
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Taxi service
Spa
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
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5434Reviews1318Q+A100Room tips
Traveller rating
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Popular mentions
Sharon M wrote a review 17 Oct
Clarksville5 contributions1 helpful vote
I had awesome time with the exception of a few hiccups with my friends. Staff remembers you, they are so pleasant and a great place for peace 10 thumbs up. I totally recommend this property Riu Palace Macao
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Review collected in partnership with riu.com
Date of stay: October 2021
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Claire M wrote a review 15 Oct
Georgetown, Canada8 contributions
The property needs a wee bit of a refresh but is spotless and the incredible staff made this an amazing getaway. We gave been on several all inclusive trips and I can honestly say the entertainment staff are the best we’ve encountered . Cheila — your team is amazing! Thank you Yelina, Isakar, Mirta, Yilson, Nelson, Aury and Amanda…. You really are great at your jobs! The programming is not cheesy and if you don’t want to participate there’s no pressure. The food is fabulous! We preferred the buffet to the a la carte, only because there is something for everyone. Fresh and gorgeous presentation/ The beach is spectacular and the pools are clean and well-maintained. Pedro the pool guy is fab! COVID protocols are in place and enforced. Staff all wear masks and hand sanitizer is everywhere! It doesn’t hurt that the hotel is probably at 40% occupancy. Weather apps threaten rain every day… don’t let that put you off — it rarely happens. And when it does it’s typically over in half an hour. The resort is just the perfect size. I’d be back in a heartbeat!
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Date of stay: October 2021Trip type: Travelled with family
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JoeRist wrote a review 2 Oct
1 contribution1 helpful vote
My wife and I have been visiting the RIU Punta Cana hotels for many years -- and there is a reason why we continue to come back. Great resorts with hardworking, kind-hearted genuine people. The service is excellent. I highly reccomend.
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Review collected in partnership with riu.com
Date of stay: September 2021
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Brian and Donna wrote a review Sep 2021
Windsor, Canada23 contributions25 helpful votes
We have been going to the Riu Macao for many years. It does need some up grades as time wears on hotels. The staff have always been awesome and very helpful. The pools are very nice and of course the beach is just beautiful. Never a problem with cleanliness or the food as it has always been good. I must say we have not been down this year and our last trip was in March 2020. Thinking of all of you and hoping to return. Thank you Brian & Donna
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Date of stay: October 2020
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Service
Sleep Quality
Room Tip: Facing the ocean
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1 Helpful vote
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Deidre Rowe wrote a review Sep 2021
Roanoke, Virginia35 contributions3 helpful votes
+1
Where can I begin? If we would have really followed every review we read beforehand we would have really missed out on something great. We enjoyed everything from check-in to checking out and really wish we had booked more days then we did. This was for my best friend’s Girl’s trip birthday getaway. It was our first time to a Riu Resort and first time to Punta Cana and it was nothing more then amazing and breathtaking. Yes, I will say the resort could use some renovation but, the way we seen it who really goes to sleep on vacation. But, that’s was our preference. The upside to it you can also, visit and dine at 2 other resorts near by. We only got to visit Riu Palace Punta Cana to check it out to bring the husbands and children for vacation. And what we seen was fabulous. Some previous reviews stated that services was not good. Well, we must say that you as a guest must have been having a rough day because, every pool server, dining server and bartenders was more then happy to assist us and with a smile. And to name a few Alexkayra she was a gem and a very delightful person. Isidro was with us every morning for breakfast always greeted us with pleasure to see us every time. Even with the face covering due to COVID we could tell he was greeting us with a smile. And Domingo along with the other 2 was our dinner servers it was so hard to decide who you would dine with because, they all was so great! We must say we was happy to get to see and visit Punta Cana but, sad to leave the beautiful island so quickly. But, yes Punta Cana Riu we will be back!
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Date of stay: August 2021Trip type: Travelled with friends
1 Helpful vote
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PRICE RANGE
US$177 - US$391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace macao hotel punta cana, riu palace macao punta cana, rui palace punta cana, riu palace punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
364
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Frequently Asked Questions about Hotel Riu Palace Macao
Which popular attractions are close to Hotel Riu Palace Macao?
Nearby attractions include Bavaro Beach (3.2 km), Escapology (7.1 km), and Vivaldi Cigars (7.1 km).
What are some of the property amenities at Hotel Riu Palace Macao?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Palace Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Macao?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Macao?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Macao?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Hotel Riu Palace Macao?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Palace Macao?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Does Hotel Riu Palace Macao have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Macao accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.