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Hotel Riu Palace Macao

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Hotel Riu Palace Macao
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3,546 Reviews from our TripAdvisor Community

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Showing 2,648: English reviews
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Reviewed 3 days ago NEW

Returned from this fantastic resort on the 17th of Feb after a week of very enjoyable relaxation Booked a deluxe room and upon arrival asked about an upgrade and got a suite (Room 3222) that was on the corner over looking the pools and the ocean for $200.00 US cash Well worth the extra money for the view and the...

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5Thank terbren
Reviewed 3 days ago NEWvia mobile

When we first arrived we were blown away by how friendly the staff was! Then they gave us a "junior suite" which overlooked the parking lot and smelled like a swamp ! We immediately came back down and complained. The hotel clerk was apologetic and genuinely concerned about our happiness ! We gave us an upgrade to the 3400 building...

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3Thank Gregory C
Nottingham, United Kingdom
Reviewed 3 days ago NEW

This is our 6th consecutive visit. The staff continue to be excellent and the food is very good. But there is a noticeable decline in the overall standard of this hotel. It I'd definitely not a Palace compared to others or the way it was last year. There is a lack of management at the top and this is filtering...

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3Thank Malcolm W
Reviewed 5 days ago NEW

Top notch resort. 5 star all around for service and amenities. Lots to do and almost all of it is included. Great food and loads of entertainment and local Dominican flare. My only critique is that many of the staff speak very little or no English and this can sometimes be a bit of a pain so I would recommend...

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5Thank Greg M
Birmingham, United Kingdom
Reviewed 5 days ago NEW

Arrived for a 3 week holiday 13th Jan, on arrival we were shown to a standard room that "stank" of damp with no view because of the bushes. We asked for another room and was told it was an upgrade and would cost more, we liked these better and were then told a suite was available but it would cost...

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5Thank ronh609
Reviewed 6 days ago NEWvia mobile

Stayed Jan 30- feb 13. The staff was by far the best party of our stay. My aunt, uncle, boyfriend and I all stayed for 2 weeks. My boyfriends sister and her boyfriend stayed for 1. Upon arrival we all found the crowd to be on the older side but during the day we found plenty of younger people hanging...

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3Thank Carmon H
Regina
Reviewed 6 days ago NEW

SHUTTLE, CHECK-IN and ROOMS: First time to DR, through Sunwing. Taxi to resort cost $50 for 4 of us. Took the shuttle upon departure and it was comfortable and fast. Would shuttle both both ways next time. Check in was fast, efficient and friendly. Asked for adjoining rooms with the couple we travel with and were put on different floors....

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5Thank Deanna L
Winnipeg Manitoba
Reviewed 1 week ago

Visited in January. Sadly this place is in dire need of an overhaul. Very dated. Got room upgraded to new section very nice and much quieter. My wife enjoyed the jet tub. Food is good at the buffet. Dined at the steak house twice. Was a very good experience. Teo at the lobby bar is just great. Great house keeping...

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3Thank OneHappyCamper29
Reviewed 1 week ago

This was our first adults only resort and I have to say, I will continue to book in adult only resorts. We have been to about 5 other resorts in the Caribbean. The sand was perfect powder. It was windy at the beach but the sand stayed put. There are 3 pools, 2 lap pools and one swim up bar...

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5Thank usetheforce21
Reviewed 1 week ago via mobile

Stayed January 2017. Excellent hotel. Sometime a little loud at night but otherwise no complaints. Wifi works everywhere! Food is very good. Best steak we've had anywhere in Caribbean. Hard working staff. Very clean everywhere.

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6Thank Caledon54

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 13,889 - ₹ 26,704 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#24 Casino Hotel in Punta Cana
#32 Spa Hotel in Punta Cana
#32 Top resorts Hotel in Punta Cana
#33 On the Beach Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the higher floors overlooking the pools (3222 3223) are larger and very comfortable”
 of 5 bubbles terbren, 19 Feb 2017 | Read review
“Any room that overlooks the pool”
 of 5 bubbles malcolmw692, 19 Feb 2017 | Read review
“Don't pay extra for ocean view rooms because you won't be in them long enough to care”
 of 5 bubbles gregmO5342XC, 17 Feb 2017 | Read review
“Book the new section”
 of 5 bubbles OneHappyCamper29, 15 Feb 2017 | Read review
“if you want to upgrade you can get the corner rooms with a wrap around balcony...great view and a much bigger balcony.”
 of 5 bubbles it'smeCanada, 13 Feb 2017 | Read review
5 of 5