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Hotel Riu Palace Macao

Certificate of Excellence
08/06/2017 09/06/2017
1 room 2 adults 0 children
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3,741 Reviews from our TripAdvisor Community

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Showing 2,786: English reviews
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Bartonville, Illinois
Reviewed yesterday NEWvia mobile

This was such a different choice for us. RIU Palace Macao is a smaller resort. You don't have far at all to walk to get to the beach unlike some resorts where it feels like a mile or more, we loved that about this place! No reservations required for dinner which was another plus. Your allowed in a few other...

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1Thank Melissa W
Knoxville, TN
Reviewed yesterday NEW

So, this was the first time we stayed at an all-inclusive resort and the first time to any Caribbean country. So, if most places have the same negative things maybe this one is not so bad. From the start, things seemed unorganized. Getting picked up from the airport was an adventure. Make sure you have clear pickup details like whether...

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Thank bender95
Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

Everything about the hotel, the beach, the pools, the room, the staff and the service is excellent. We would definitely come here again. Just be careful of the sun. You think you're in the shade, under the palm trees...but you're not. Sunscreen sunscreen sunscreen.

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3Thank GrahamGPlatt
Reviewed 2 days ago NEWvia mobile

Overall this a nice resort. The staff was friendly , the food was good . It's an adults only all inclusive so no kids around. I liked the proximity to the beach with a grove of palm trees between the complex and the ocean. Lots of chairs. Pool was nice. Rooms were so so. With the humidity the A/C had...

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2Thank John M
Gardendale, Alabama
Reviewed 3 days ago NEWvia mobile

Great place to stay in Punta Cana. Good was excellente'. The service and amenities were great. The beach is beautiful. I broke my footwhile there. The medical clinic and physician were quick to help and so nice. Everyone at hotel were quick to help me. Treated like a queen.

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2Thank threelea
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

Ok, so this is my first time at the Riu Palace Macao. I had read about the construction, but wasn't terribly worried because I thought that we would get lucky and not be on the construction side. Boy was I wrong. The construction was loud and obnoxious. Woken up at 7 am to banging and saw blades until 10 pm....

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1Thank A TripAdvisor Member
Essex, United Kingdom
Reviewed 4 days ago NEW

If you fancy a couple of weeks at Butlins in the sun then this is the place for you. Apart from the pool bar which is open from mid-morning until 7pm there is only one other bar which for a hotel of its size and so called rating is very poor at best. The pesentation of drinks (cocktails) was appalling,...

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2Thank hairrighardy
Toronto, Canada
Reviewed 4 days ago NEW

My daughter and I have been to the Dominican many times and this is our first time at the Riu Macao as the reviews were glowing on this site. Very disappointed. On arrival we were told to make sure we get up early and to see the Sun Wing agent that was a joke we got there and their was...

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5Thank ptaylor14
Wasaga Beach, Canada
Reviewed 4 days ago NEW

Amazing!!!Right from the beginning to end. The food was superb, service friendly and efficient. Thanks to Ramon at the front desk for making our vacation the best ever. We will be returning. Been to Cuba, Aruba, St. Lucia...no comparison. See you all next time.

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1Thank helenc999
Salt Lake City, Utah
Reviewed 5 days ago NEW

When I first arrived at my room it smelled so bad, mold in the shower and the fridge was filthy, I went back to the front desk and requested a new one (note I was super nice about it) the front desk told me they could give me a better deal, if I went to the ATM and took about...

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5Thank Natalia D

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08/06/2017 09/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda | Punta Cana, Punta Cana 35100, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 12,153 - ₹ 26,309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#35 Spa Hotel in Punta Cana
#35 On the Beach Hotel in Punta Cana
#35 Family Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
#35 Top resorts Hotel in Punta Cana
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a good A/C and not one facing the property next door that is under construction”
bender95, 22 May 2017 | Read review
“Go for the pool view. Worth the extra”
helenc999, 19 May 2017 | Read review
“ask for pool or ocean view”
23jetman23, 12 May 2017 | Read review
“Pay extra for the pool or ocean view!!”
summerluvin, 12 May 2017 | Read review
“All room are located to your need, we was so Grateful, and on vacation all view was great.”
arivera013, 11 May 2017 | Read review
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Prices are for 1 room, 2 adults
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