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Hotel Riu Palace Macao

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3,472 Reviews from our TripAdvisor Community

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Showing 2,599: English reviews
England
Reviewed yesterday NEW

We arrived mid afternoon to a cold drink and were checked in quickly and shown to our room (3307) which is on the top floor towards the rear of the hotel on the quiet side. The room was a standard and was spacious and clean with no complaints. There are 5 restaurants all serving great food with plenty to choose...

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2Thank Chappers66
Aberdare, United Kingdom
Reviewed yesterday NEW

We arrived in the RIU Palace Macao on the 30th December 2016 for 14 night this was our second visit to this hotel but it had been refurbished since our last visit it was beautiful before but it's was stunning on our return visit. From the time we arrived we were well looked after our check in was very quick...

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2Thank marcia1948
Chicago, Illinois
Reviewed 4 days ago NEW

So this was my first visit to a RIU property, but my second visit to Punta Cana in 2016. The rooms were clean and nice size, all with balconies. Refrigerator was stocked with water and soda and service was good -- originally did not have bottled water stocked and called and it was delivered promptly. This is an "adults only"...

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5Thank Mary G
Southend on Sea
Reviewed 6 days ago NEW

This was our third trip to riu palace Macao and it did not disappoint.. We have read many reviews but can only give you our honest opinion of our time at the riu. We had a very nice room - cleaned every day, towels changed and replenished, drinks restocked - one time when vodka low we phoned reception and another...

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7Thank tony c
daventry northants
Reviewed 6 days ago NEW

This was our 2nd time to hotel but our very 1st time away for Xmas and new year and we were not sure what to expect but we were not disappointed. We flew with Thomson on the Dreamliner for the first time and we loved it. Cannot fault anything about it. On arrival to hotel we were checked in and...

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6Thank dumblonde51
Millbrook, United Kingdom
Reviewed 6 days ago NEW

went for Christmas and New Year. Brilliant holiday. Hotel rooms serviced every day. We had never been here before but decided it seemed better value than the Canaries also weather was better. Booked with Thomsons flew from Birmingham on a Dreamliner, loads of leg room. This is an adult only hotel, entertainment every night excellent. Also the entertainment staff are...

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5Thank Sheila s
Norfolk, United Kingdom
Reviewed 1 week ago

Not having visited the Dominican before, we used Tripadvisor to point us in the right direction and were not disappointed by our decision. We arrived on Dec 27th and left Jan 10th. This hotel is fantastic, with first class service, amazing staff and spotlessly clean. Food is excellent, as well as the buffet serving a varied and different menu every...

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7Thank kdf1264
East Kilbride, Scotland, United Kingdom
Reviewed 1 week ago

my wife and i went back for a2nd time as we enjoyed it so much great value we felt having visited the dominuican over 9 times now we awant a kid free holiday rooms were clean,spacious and well furnished, changing from adult only soon , we enjoyed the relaxed atmosphere in the hotel ,staff were there to help ,food was...

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5Thank Graham B
London
Reviewed 1 week ago

We stayed here for two weeks over new year and overall we really enjoyed it. The staff and room were fantastic. The beach is beautiful but very crowded because of the peak time we were there, I'm sure out of season it would be perfect. Really there are only two things we found disappointing about this hotel. Firstly the hotel...

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5Thank SHADLondon
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Macao, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property, because it is very important to us that our guests feel welcome and comfortable at our hotel. We are committed to give all our...

Manchester, United Kingdom
Reviewed 1 week ago

Great staff, always happy to help. Food is a bit repetitive at times, but that seems to be way with a lot of all inclusive hotels. Premium drinks,with large servings. Garden view room was nice, with a high ceiling as we were on the top floor. Nice gardens,but believe more room, and another pool built since we went, so think...

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2Thank hamman78

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 14,869 - ₹ 25,919 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#24 Casino Hotel in Punta Cana
#31 Top resorts Hotel in Punta Cana
#31 Spa Hotel in Punta Cana
#32 On the Beach Hotel in Punta Cana
#34 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Macao staff and other travellers.
483 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor towards the rear is the quietest area, lower rooms facing the pool will suffer the constant music and animation team noise.”
 of 5 bubbles Chappers66, 21 Jan 2017 | Read review
“Our room was 3341 c Overlooked pools and a limited sea view - was over entertainment area but no problem for us.”
 of 5 bubbles tonyc109, 16 Jan 2017 | Read review
“Ask for sea view”
 of 5 bubbles sheilas907, 16 Jan 2017 | Read review
“Away from the swim-up bar pool is essential”
 of 5 bubbles SHADLondon, 14 Jan 2017 | Read review
“We like the room looking at the pool”
 of 5 bubbles Shalva47, 13 Jan 2017 | Read review
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