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Punta Cana Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (10395)
360
Panoramas (92)
Pool & Beach (2477)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 162 hotels in Punta Cana
Location
Cleanliness
Service
Value
Discover the Dominican Republic in this all-inclusive family resort, designed over a long white-sand beach, considered to be the finest in the world. Travel to Club Med Punta Cana with your family and enjoy a carefree all-inclusive vacation in this resort which flourishes beside a lagoon surrounded by magnificent grove of coconut palms. Fun moments filled with memories await your kids at Club Med world-famous children's clubs with dedicated activities and sports for children and teenagers from morning to evening, for each age group, and all coordinated by qualified and enthusiastic professionals. This newly redesigned resort has something for everyone, with amenities such as: Baby Club Med™*, a new Spa* with private pool access, exclusive private Oceanfront Family Suites, new dedicated programs for Mini Club Med™ including Le Petit Tennis(R), circus school and Baby Gym(R), Passworld for teens, and more.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Hot bath
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, French, Russian
Hotel links
Special Offer:Exclusive Offers
14811Reviews617Q+A100Room tips
Traveller rating
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Popular mentions
traveller0921 wrote a review 24 Oct
New York City, New York51 contributions64 helpful votes
We booked a week at Club Med Punta Cana at short notice. This was our first stay at Club Med. Club Med Baby was awesome. The staff there were absolutely fantastic (the kids loved Elo and Leo from day one). We were welcomed on arrival by Adrian, as well as by Pepito, one of the kids club staff. The room was prepared with cribs, though we had to wait a little for strollers to be delivered, and for them to activate our keys to the "biberonerie", which is an awesome feature of this resort. Service around the resort was friendly, but lacking in places. Specifically, there is no waiter service on the beach or at the poolside, and for a resort at this price point I would expect this. The same goes for beach towels (one has to trek to the laundry to collect them -- there is no place on the beach to get them). Restaurants were on the whole fine, though we did have a 24-hour bout of food poisoning. I happened to be travelling with an epidemiologist / MD who confirmed the diagnosis and concluded that this was most likely caused by the salad bar at the Indigo restaurant which falls short on hygiene (ingredients kept out at ambient temperature; bowls and utensils re-used; no hand-washing facility for serving staff at the salad bar...). We did partake in scuba diving, but found the dive operation to be sloppy and particularly poor value for money for the DR. Divemasters rarely gave pre-dive briefings, and there were no maps of dive sites nor explanations of the route to be followed, currents etc. The shop screwed up our reservations and that of another couple (just messy scheduling, which is a shame given the place was pretty much empty). We didn't feel particularly cared for, nor did we feel that this was the safest dive operation we had been to. The front desk team is a complete disaster. Long lines, incompetent staff behind the desk. Really quite unpleasant. They gave us incorrect information on Covid-19 testing, and when the dive shop made an error on the bill, it took three tries to have it corrected. Don't bother trying to email the resort in advance with special requests or to ask for information -- they don't check their emails and won't respond.
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Review collected in partnership with Club Med
Date of stay: October 2021
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GillesRisi wrote a review Jun 2021
Zurich, Switzerland32 contributions16 helpful votes
Hotel's Favourite
It is our 2nd stay in a short period. We want to thank you, the entire GO’s team of CM Punta Cana, for making our stay a memorable one. Even though it was a little busier than last FEB, we had plenty of space for our activities. We stayed at the adult-only part of the resort - the Oasis Zen. The garden is impressive and full of birds. The rooms are big, bright and perfectly cleaned twice a day. The super professional Maëlle (head of the village during Abdel’s absence) and her team members ensured that everything was perfect. Special thanks to Boris, Aurelia (from the ZEN) and Stefanie (from the sports). Luis (the reception manager), Samarun and Smarlyn are great hosts too. But the GO oscar goes to KIM. Kim was one of the fitness trainers during our two weeks. OMG, she is a fantastic person. Her classes were motivating, full of energy, and you got to see her dancing at the shows in the evening. Melanie, who left after two days for holidays, is also one of our favourite GOs. We enjoyed it so much that we already booked another stay at another Club Med. Gilles and Thomas RISI
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Date of stay: May 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from Club Med, General Manager at Club Med Punta Cana
Responded 28 Jun 2021
We appreciate your review! We are thrilled to know you had a fantastic time during your stay at Club Med Punta Cana. It’s also great to know that you enjoyed our many daily activities such as the fitness classes as well as our daily entertainment. Our G.Os go above and beyond to ensure our guests have an unforgettable stay, and we are so glad they made your trip so special. We hope to welcome you back to the resort in the near future! The Club Med Team
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ARMANDO UBALDO M wrote a review 24 Oct
1 contribution
The room was very comfortable, clean, and spacious. The staff was superb in every aspect. Service oriented, well mannered, very sharp on the delivery of service in all areas from grounds, front desk, engineering, food and beverage, and guest relations. Haya at the water sports delivered extra care and concern for customer service. Other jewels in the hotel: Smarlyn, Argelis, Lucrecia and Luisa (pool and beach service), Jenzel in the restaurant, Java, Angel, and Morgan in the guest service area. Also Danilo from engineering was awesome. All of these individuals make the stay shine much brighter than the natural beauty of the resort.
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Date of stay: October 2021
Location
Service
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Room Tip: Our room 647 was located perfectly in the second level close to Hispaniola Restaurant
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Becca wrote a review 24 Oct
Phoenix, Arizona1 contribution
Just got back from an amazing week in paradise. The resort is beautiful, placed perfectly in the beach and surround by beautiful palm trees. We stayed in the Zen Oasis Adult area. The rooms were beautiful, clean, modern, and had every comfort you could want during your stay. What made the trip truly amazing we’re all the wonderful GOs. From Meighan and Adrian in Zen reception, to Ines in the testing center, Julio behind the bar, and everyone in between, there was no shortage of amazing people throughout the entire experience. The food was fantastic, plenty of options through the day. There are so many activities to keep you busy during the day. You can learn Salsa from Juan Carlos, play tennis, mini golf, water sports, or even try something new and play in the circus area. We would plan another trip in a heart beat.
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Date of stay: October 2021Trip type: Travelled with friends
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Kirbyk wrote a review 24 Oct
Portsmouth, Virginia552 contributions254 helpful votes
I booked a week just to see what an all-inclusive beach resort was like. The best analogy for this resort is that it’s like a cruise without a ship. You are isolated in a gated property where you will eat, drink, sleep and play. Turns out that this is not my travel style but this resort will be great for some specific groups, namely families with young children and people who will appreciate a wellness experience. There is a small town near the airport which you should be able to walk to in about an hour ( 5km or so) but the heat and humidity really make that unlikely. Your only option is a taxi ride that will cost you $20 each way. Escape is also possible through paid excursions but you need to be aware of two things. Excursions booked at the resort will cost twice as much as if you book online and you need to be prepared for a 30-45 ride to a central departure point near Bavaro if you book through Runners Adventures. Basically you should expect to spend most of your time at the resort. October is off-season and COVID is still limiting travel so it’s hard to imagine this resort at full capacity. The beach is small and there is just one pool. There are 3 restaurants and a couple of bars which could easily be overwhelmed by crowds. Two of the restaurants are buffets. The food had a European vibe as would be expected from a French company. Lots of fruits and salads. I think a vegetarian or vegan diner had plenty of choices. Stick to the chicken, pork or seafood as the beef was generally disappointing. The rooms were functional. Apparently there are multiple accommodation classes just like on a cruise, but you will be disappointed if you are expecting an ocean view. Buildings are 3 stories high and only a select number of units are actually on the water. Air conditioning was wonderful. Housekeeping attended to each room every day. There was a dorm refrigerator. I think each room has an outdoor patio which is very pleasant after the sun sets. There are safes for your valuables but they make require occasional service from a technician. The free wifi will work for email and social media but is useless for streaming apps. Pay $30 a week for better, but not great, internet. Incidentally you are supposed to be able to buy a single day of internet but nobody had the coupon for it. I am not much of a drinker so it’s hard for me to evaluate the adult beverage selections. Red or white wine are routinely offered at dinner. I had a good rum punch, frozen strawberry daiquiri, Cuba Libre and Bahama Mama and was served the worst whiskey sour and margarita that I’ve ever tasted. So the advice seems to be to stick with rum. The activities were a complete misfit for me. Lots of activities for chilren 3-13 that would guve the parents some free time. Lots of exercise options - zumba, step aerobics, line dancing, volleyball and water sports, sorta like a cruise ship minus the water slides. There is a covered theater and an outdoor arena for performances but these were unimpressive. There was constant music, sometimes soft and sometimes loud, often with a Spanish playlist. Your room became a quiet sanctuary. I have one final comment and it’s related to foreign languages which I think would impact any solo visitor. The dominant language of the staff you are most likely to interact with was surprisingly French. Housekeeping and gardeners mostly spoke Spanish. I think most of the guests spoke French. The result of this language stew was that strangers did not speak to one another very much aside from a “Hola” or “Merci”. I’m joking, but people needed some sort of visible identifier on their forehead so you could identify members of your linguistic tribe. As my title indicated, this not a great experience for me but I expect that many guests would have a great time at Club Med Punta Cana. I did see lots of smiles and happy faces.
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Date of stay: October 2021Trip type: Travelled solo
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PRICE RANGE
US$240 - US$897 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club med punta cana hotel punta cana, punta cana club med, club med dominican republic
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
631
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Frequently Asked Questions about Club Med Punta Cana
Which popular attractions are close to Club Med Punta Cana?
Nearby attractions include Reserva Ecológica Ojos Indígenas (4.7 km), Marina Cap Cana (5.7 km), and BlueMall Puntacana (3.6 km).
What are some of the property amenities at Club Med Punta Cana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Club Med Punta Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Med Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Club Med Punta Cana?
Conveniently located restaurants include Nakamura, The Grill, and La Yola Restaurant.
Are there opportunities to exercise at Club Med Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Club Med Punta Cana have an airport shuttle?
Yes, Club Med Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Med Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Club Med Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Club Med Punta Cana?
The staff speaks multiple languages, including English, French, and Russian.
Does Club Med Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.