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Paradisus Punta Cana

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11,148 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Punta Cana
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Showing 7,886: English reviews
New York City, New York
Reviewed 4 June 2015

I would like to thank the staff for their superb customer service. Truly an experience like no other. Special thanks to Omar Moya, Heriberto Johan, Sury and Jose Vidal. They were outstanding in making sure my stay at Punta Cana was phenomenal. They went out of their way to make my wife's birthday spectacular. I highly recommend taking the tour...

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3Thank Jose B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We truly appreciate you having left your comments about your holiday spent at Paradisus Punta Cana. We are glad to learn that you were able to enjoy your stay to the fullest and our team was a big part of the memories created, especially Omar Moya, Heriberto, Johan, Sury, Jose Vidal and Oscar...

Miami Beach, Florida
Reviewed 4 June 2015

Beautiful property, Spectacular Beach with really warm water. Great food in this Resort, the buffet surpassed my expectations by far but don't go to Passion Restaurant (it's expensive and BAD food) The Staff is very friendly and the Rooms is very clean. The Paella pool and the dance lessons by the pool, and dance parties at night at Gabi Beach,...

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Helpful?
Thank Maria L S
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic

Poco
Reviewed 4 June 2015

Stayed many tropical places (Mexico, T&C, Jamaica, Bahamas, Aruba etc) and this was one of the worst vacations I've ever had. The Good: gorgeous resort with flamingos in the lobby, large swimming pool, lots of beach chairs, warm ocean, good night life/entertainment/casino/variety of restaurants. Kids Zone is great...they will entertain your children with many different activities. Evening baby sitting by...

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Helpful?
1Thank PocoRD
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Oklahoma
Reviewed 4 June 2015

We were a group of Grandma, papou, mom, dad, 2 teens and 1 under 10. It was a fantastic time for all! Beautiful place right on the beach with very nice pools. Our under 10 really enjoyed the kids area with crafts as well as the kids only pool. The food was very good at the buffets and it was...

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Helpful?
1Thank Jane F
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic

Reviewed 4 June 2015 via mobile

So let me start by saying that I typically stay at the Hard Rock in Punta Cana- and they set the bar pretty high. I really wanted to like this resort, but there were some fundamental things wrong here. We were at the Paradisus Punta Cana "Royal Service" level. The main reason I chose this level was for the ocean...

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Helpful?
1Thank Waxqueen
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

New York City, New York
Reviewed 4 June 2015

We had royal services, which meant we had access to the adult pool and nicer restaurants. I would advise people to not bother with ocean front rooms because most of them are too far from the pool area. Almost all royal service rooms are identical, except for the views. If I were to do it again I would opt for...

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Helpful?
Thank mexico888
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana resort. Beforehand, I want to apologize for the inconveniences caused during your stay with us, I will take note of your feedback as we look at making improvements in order to make this hotel a...

San Jose, California
Reviewed 3 June 2015

My boyfriend and I stayed here for 4 nights through a Costco deal. This place is beautiful and really big. We walked everywhere but they also had a cart to transport guests if you didn't want to walk. I'm a bit of a food snob so the buffet was good but not great. However, The Grill was fantastic and no...

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Helpful?
Thank Emily I
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here at Paradisus Punta Cana Resort. Once again, thank you for your valuable comments. We hope to have the pleasure of welcoming you soon in our Paradisus Punta Cana. Best Regards, Rodrigo Silveyra General...

Fort Lauderdale, Florida
Reviewed 3 June 2015

Second time at Paradisus. Royal Service was excellent. Jose and Rodolfo provided great service at the Royal service pool bar. Julio took great care of us at the Casino bar. Jacobo was a big help at the Casino. Eduard served great drinks at the Lobby Bar. The food and service at Palapa restaurant were excellent. Lobster and Churrasco is the...

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Helpful?
Thank patrick b
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here at Paradisus Punta Cana Resort. We are deeply honored by your comments towards the service of the hotel and the staff, especially Jose, Rodolfo, Julio, Jacobo and Edward, to whom we assure you,...

Reviewed 3 June 2015 via mobile

We are a group of 14 with 6 kids under the age of 10. We have had a wonderful time at paradisus! The food has been good and the service by the pool excellent! Our man Jensy Rijo always brought us perfect drinks including strawberry banana smoothies for the kids! And santo polanco Juan Cruz

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1Thank Sac244
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warm regards from Punta Cana, I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Jensy Rijo, Santos Polanco and Juan Cruz. Be sure we will share your comments...

Toronto, Ontario
Reviewed 3 June 2015

Went here for a friend's wedding and everything went smoothly. The food was incredible and the staff were very friendly and accommodating. Definitely recommended....................................................

Review collected in partnership with Meliá Hotels International
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Thank ivyb03
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Sincerely, Rodrigo Silveyra General Manager Dominican Republic

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 17,871 - ₹ 33,422 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Prodigios Interactivos SA, TripOnline SA, Expedia and BookIt.com so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#16 Casino Hotel in Punta Cana
#18 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can manage stairs, the higher rooms get more sunshine”
 of 5 bubbles j0hnpkelly, 20 Jan 2017 | Read review
“Our room was great, buIdling 4! Regular service !”
 of 5 bubbles suzannelF4396PX, 20 Jan 2017 | Read review
“Pay for the Royal Service and stay beach front”
 of 5 bubbles 643rb, 18 Jan 2017 | Read review
“The Reserve (higher $) section of the resort is further from the beach, which seems strange.”
 of 5 bubbles DONE442, 16 Jan 2017 | Read review
“try to be on the second floor otherwise people are walking by your patio all day long”
 of 5 bubbles johnsN7487BJ, 16 Jan 2017 | Read review
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