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Paradisus Punta Cana Resort

13,698 reviews
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Traveller (9860)
Pool & Beach (2062)
Room & Suite (1291)
Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“royal service”(2,146 reviews)
“the reserve”(1,127 reviews)
“la palapa”(439 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Punta Cana Resort
Offers & Announcements: Up to 15% MeliáRewards
Hotel deals
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Reviews (13,698)Write a Review
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384
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2,811 - 2,815 of 9,568 reviews
Reviewed 24 June 2016 via mobile

My first time at paradisus hotel in punta cana was amazing. Everyone was lovely and helpful. Did not have any issues with the room service or getting a drink at any bar. All the employees where helpful with anything I needed, questions and locations of...More

Thank James U
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 23 August 2016

Dear James U, Greetings from Punta Cana! Beforehand, let me thank you for choosing our Paradisus Punta Cana Resort. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Yokaina,Jose Fernandez ,Happyface,Jordhan,Obama and Melvin, it is thanks to Employees like...More

Reviewed 24 June 2016 via mobile

We came in a family trip and the hotel it's ok but the service it's terrible! The cars to get you to the beach and the lobby never pass and my pregnant wife have to walk always! It's never coffee on lunch(don't ask for it...More

Thank Kurtwb P
Reviewed 24 June 2016

Our butler Victor was excellent and was always very helpful with everything. He went out of his way to meet our every need. He also took the time to converse about his life and country. When we return he will definitely be requested. The food...More

1  Thank lkaufer4
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 23 August 2016

Dear lkaufer4, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Maria Diaz, isindru, Gustavo,Danny, hilly Martin, Denis, and Manuel. I...More

Reviewed 23 June 2016

Just got back (6/14 - 21): Very nice, large resort. Lobby is beautiful. Grounds are well maintained. Good amount of activities to keep you entertained both day (painting, yoga, candle making, kayak, dance lessons, bicycles, volleyball, tennis, basketball, sauna, kids club, rock wall, etc.) and...More

Thank Fran R
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 23 August 2016

Dear Fran R. Greetings from Punta Cana! Beforehand, let me thank you for choosing our Paradisus Punta Cana Resort. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff. We look forward to see you again at our...More

Reviewed 23 June 2016

Had a wonderful first three days at the resort. The location is beautiful and the staff was very helpful and friendly. Unfortunately on the 4th day my wife and I got sick from something in either the food or water (we had never left the...More

1  Thank Chris C
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 264 - US$ 620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Punta Cana
#17 Casino Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 264 - US$ 620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Punta Cana
#17 Casino Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (9860)
Pool & Beach (2062)
Room & Suite (1291)
Dining (878)
Amenities (200)
Family and Play Areas (87)
Business Centre & Event Rooms (66)
Questions & Answers
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friscorealtor
23 February 2018|
Answer
Response from redfishkb | Reviewed this property |
My kids are still in elementary school, so I'm not so sure. I did see many teenagers enjoying the classes like paddle board yoga in the main pool, water aerobics in the main pool, Zumba in front of the main pool, and... More
0
Votes
peggyyang529
21 February 2018|
Answer
Response from Jon K |
Adults only
-1
Votes
rankin6599
21 February 2018|
Answer
Response from Love2travel_495 | Reviewed this property |
I'm not sure exactly. We worked with a travel agent on this trip as she was coordinating a group arriving from different cities. She got our rooms in the same bldg somehow but I did not make those calls. Wish I could help... More
0
Votes
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Room Tips
"The rooms are far enough away from the public places, so quite rooms are almost always quiet"
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"Most non-"reserve hotel" rooms are near the ocean."
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"If you like a good view get a second floor room"
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"Upper floor room seems to be quieter."
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