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Hideaway At Royalton Punta Cana

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Playa Arena Gorda Carretera El Macao - Arena Gorda, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2140)
360
Panoramas (8)
Room & Suite (193)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 162 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Ocean View
Languages Spoken
English, Spanish
1807Reviews207Q+A100Room tips
Traveller rating
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Popular mentions
Amy M wrote a review Yesterday
1 contribution
My daughter and I recently stayed at theHideaway Royalton in Punta Cana. Jean Paul Vibe Team was very friendly kind and organized many fun poolside activities. There was nightly entertainment at the theater which was a lot of fun. The beach was very clean but no turtles or fish for snorkeling. Haidee at the Hideaway reception desk was also very friendly and helpful.
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Date of stay: October 2021Trip type: Travelled with family
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heikekwok wrote a review 16 Oct
Cobourg, Canada12 contributions12 helpful votes
Nice resort Good activity program Hideaway worth it Shout out to jean Paul and Felipe and David Great service Beach and food decent\its an older resort but the staff really do hustle main pool gets crowded but hideaway is such a blessing i dont think diamond club is worth the extra, use the 'private restarant ' as much as possible especially breakfast, made to order slow but whats the rush, its on the beach
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Date of stay: October 2021
Rooms
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Service
Room Tip: building 3 is best, far away from the noise, close to the pool
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AdrianT wrote a review 14 Oct
Grand Rapids, Michigan4 contributions1 helpful vote
Delayed review from our 5-night stay at the Hideaway Royalton Hotel in Punta Cana taken over the USA Labor Holiday weekend. Summary: This was a great stay with overall awesome service from all members of staff. Food was overall great, the hotel put on excellent entertainment and I cannot fault the Diamond Club experience we had from our Swim-Up location to the services of our butler Valentin. Totally recommend you put this hotel and specifically the Hideaway on your list of choices for a great vacation. Check-In: The Hideaway at Royalton Punta Cana is the adult part of the Royalton Punta Cana resort and casino with its own separate check-in outside of the main building. We were transported quickly via golf cart upon arriving at the main building. Check-in was a breeze made all the better with drinks and tasty sandwiches. Diamond Club: From a personal experience side, if a hotel provides an Excellence or Diamond type service, my preference is to spend the extra money. Having a butler to assist with restaurant reservations and be there if I need anything else during my stay has in my experience been value add leaving me to relax on my vacation. Our butler for the five days – Valentin was introduced to us at check-in and he took us to our room. We cannot say enough great things about Valentin during our stay. He outlined when and how we could reach him, how he could be of service to us. Each day he would reach out multiple times to see how we were doing, what restaurant we wanted to eat that night so he could make the appropriate reservations. Valentin really made our vacation what a vacation should be, relaxing and always there when we needed something. Want extra supplies for the mini-bar or room, we would reach out to Valentin and the items arrived quickly. Room: We booked a swim-up suite and our room (1118) itself was in a perfect location opposite the main adult swimming pool (which is separated by a wall and bushes from the main resort pool requiring the right wrist band to get into). This was a perfect separation from the main family part of the complex. Our room was a double queen which was not my first preference since I was looking for a king but our butler Valentin worked with the hotel to identify an available king but we felt the location of 1118 was better overall so stuck with the two queen beds. Having a swim-up was great. The room was modern with a great shower. The room was serviced daily which I know with some hotels due to the pandemic is still a bit hit and miss on the frequency of service. Dining: Food wise, there were several restaurants to choose from. The main buffet restaurant was excellent with a huge selection and variety served across a number of food stations. Our only challenge was the coffee which was just not up to par. However, there is a coffee shop on-site which redeemed in this department (and also serves up sandwiches and cakes). We ate at Grazie – Italian , Dorada – Seafood grill, Hunter Steakhouse and Zen. Overall I can say that we did not have a bad meal at any of the restaurants – service was excellent as well. Other: Wifi is excellent throughout the hotel and still pretty good on the beach. The hotel has multiple areas on the beach for both Diamond and Hideaway guests. There was never any issue with locating a lounger on the beach. Seaweed is an issue but the beach itself is clearer than most of the washed up sargassum. You just have to find your spot in the ocean where there is less seaweed floating along. This didn’t ruin our stay to the Dominican or the hotel though as we spent most of the time by the pool Entertainment wise, it was great to see the hotel putting on a show or event each night we were there. Some were outside then others like the Michael Jackson show were held in the theater (a great show). If you do not want to see a show inside then the hotel typically had a live singer outside to go listen to. Entertainment typically ran till 11pm except for the main party night Saturday which during our stay continued past midnight. Overall very impressed that the hotel provided such great entertainment. My only request would be to provide more seating outside since it was a bit of a challenge some nights to bag a seat. Finally, I liked that the hotel Management was walking the complex during our stay and following up with people on how their stay was going. It was clear that the hotel really wants to do the right thing by its guests and with occupancy rates being a challenge throughout the COVID period, I was grateful that the hotel was definitely putting its best foot forward.
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Date of stay: September 2021
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded 3 days ago
Dear Telmeister69, Receive a warm regard from paradise! We heartily appreciate your taking the time to write such a kind review on our resort Royalton Punta Cana. We are delighted to read that you spent a most wonderful holiday. We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. Comments like yours are our best reward. Our butlers go out of their way in order to please every single need of our guests. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. We are going to share your comments with Valentin. We are sure everyone you have mentioned will be happy to know they enhanced your experience. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise, Sincerely, Hideaway at Royalton Team.
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MayaRose wrote a review 12 Oct
1 contribution
Ozuna, has been the best bartender of this trip l! He’s very friendly, and my drinks have been the best !! His service is #1 and would come back 100% just to have him as my server again. HE IS THE BEST !! As well, Juan, Charlis, Greisys in the morning are the best! They are very nice and are always so friendly to everyone! They make this trip one to remember for sure !! Would come back in a heartbeat!!
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded 5 days ago
Dear Mayarathod0705, Thank you for giving us the opportunity to host you and for such a kind review. It brings us great pleasure to hear that we went beyond your expectations to ensure that you had a flawless stay. Also thank you for for taking the time to recognize our Team. We are sure everyone you have mentioned will be happy to know they enhanced your experience. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise, Sincerely, Hideaway at Royalton Team.
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Jackskelton wrote a review 12 Oct
1 contribution
Hideaway is great. Jean paul is the best. Lots of fun activities to run with him. The bar at hideaway is great too. Ozuna, Charlie, Gracie from hideaway bar make awesome drinks for the guests. Very friendly and happy to be working. Also Nelson from sports bar and Jason from the hideaway beach bar. 5/5 resort. Good safe covid protocols Aswell. Id highly recommended it to my friends and family.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded 5 days ago
Dear Jackskelton19, Receive a warm regard from paradise. We are honored for you having chosen our resort at Punta Cana and we are delighted to read that you spent a most wonderful holiday and we would like to thank you for sharing on TripAdvisor such a kind feedback about your stay. We love when our staff goes all of their way in order to please every single need of our guests; we pride ourselves for this accomplishment. We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them so happy.  We love to read when our guests leave the hotel with good expectations so they can recommend it and visit it once more. Thanks a lot for this! Cordially, Hideaway at Royalton Team.
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PRICE RANGE
US$201 - US$821 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
173
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Frequently Asked Questions about Hideaway At Royalton Punta Cana
Which popular attractions are close to Hideaway At Royalton Punta Cana?
Nearby attractions include Arena Gorda Beach (1.1 km), Sky Casino Punta Cana (0.4 km), and Punta Blanca Mall (0.8 km).
What are some of the property amenities at Hideaway At Royalton Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hideaway At Royalton Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hideaway At Royalton Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hideaway At Royalton Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hideaway At Royalton Punta Cana?
Conveniently located restaurants include Toro, Dinner in the Sky Punta cana, and Restaurant Garden Grill.
Are there opportunities to exercise at Hideaway At Royalton Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hideaway At Royalton Punta Cana have an airport shuttle?
Yes, Hideaway At Royalton Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hideaway At Royalton Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hideaway At Royalton Punta Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hideaway At Royalton Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.