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Grand Bahia Principe Punta Cana

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6,271 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Punta Cana
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Showing 4,093: English reviews
Reviewed 1 week ago

We went here for a fortnight over Christmas and New year 2016,the hotel was very clean the rooms were a reasonable size although there wasn't a great deal of storage space for my wife's stuff (i got two coat hangers,one extra than usual as i took my kilt)and it costs $4 ( A NIGHT)to use the room safe. The food...

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Helpful?
2Thank Robert T
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Robert, We would like to thank you for taking the time to post a review of your recent stay at our Grand Bahia Principe Punta Cana. It is a pleasure to read that you enjoyed your time here and to know that you had a wonderful vacation with us. We hope to cater you once again and provide you...

Reviewed 1 week ago via mobile

First time ever that I can't make up my mind on a hotel. On one hand, it's a crystal clean. Really, spotless. Very well kept. On the other, I have never seen a more rude front desk staff and more clueless guest services reps. Honestly, i got a different answer every time I had a question. It was somewhere between...

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Helpful?
1Thank Alik G
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We deeply regret not being able to achieve our main objective with you, which is our guests´ entire satisfaction and we apologize if you felt you did not receive the service you were entitled to. However, please allow us to inform you that we continuously work with our Human Resources and Quality departments to reinforce the training of...

New York City, New York
Reviewed 1 week ago via mobile

My 6 day, 5 night stay from 12/11-12/16/2016 with Grand Bahia Principe Punta Cana Resort was nothing short of an amazing experience. This was my FIRST all-inclusive and the entire experience left a great impression on me as a first timer. I honestly don't even know where to start... "Friendly staff" does not even accurately describe how accommodating, nice, and...

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Helpful?
4Thank Trae H
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We feel glad to know that during your first visit to an all inclusive you and your mom have spent the best time of your life, thank to the good service provided from our staff in each the our facilities. Thank you for your comments and looking forward to seeing you soon! Best regards, Adriana Peguero Bahia Principe...

Whitchurch-Stouffville, Canada
Reviewed 1 week ago

Went to GB Principe in Oct 2016. Weather was awesome but that was all. Hotel service was awful. They didn't have the room we requested when we got there and we had a very frustrating time and they tried to think a cot would suffice. We had to make due the first night and finally got a proper room the...

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Helpful?
1Thank Hedyberg
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. We regret very much that we were not able to fulfill your expectations. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

Reviewed 2 weeks ago via mobile

My family and I had a wonderful time at Grand Bahia Principe. It is a beautiful well kept resort. All staff are always trying to please the customer. In order to get reservations to the a la carte restaurants you must pre book them before you arrive via email otherwise you may not get a reservation. The only problem we...

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Helpful?
2Thank Susan G
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Susan, We value your opinion about your recent stay in our Grand Bahia Principe Punta Cana, now that guest experiences are the key ingredient to analyze our daily performance. We are happy to read that you had a great vacation and to know that you would definitely return. Thank you for your comments and looking forward to welcome you...

Jamaica
Reviewed 2 weeks ago

We stayed here over X-MAS period with family and friends not to mention small and toddler in the group as well, it was surprisingly a good feel after its next door neighbor stay at "Luxury Bahia Fantasia". Anyways, this property has excellent buffet restaurant, bars, pools and beach pools are simply too good. Kids enjoyed it allot. Rooms are slightly...

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Helpful?
2Thank pariluna
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, It is a pleasure to read that you loved your trip with a good value and exceptional service. Our team working will be proud to know that they make your experience a good one. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you...

Montreal
Reviewed 2 weeks ago via mobile

We had an amazing time , right from checkin to departure . We were here for New Year's Eve from Dec.31 to Jan 6 ,2017. Amazing Seafood Spread, to great service, Champagne Flowing all night and great fireworks ! Clean , Safe, Friendly, great quality drinks, beach is well kept and is super clean , lots of chairs and something...

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Helpful?
2Thank worldtravellers301
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We feel honored to read that from the moment you set your foot on the resort until the moment you left us, we provide you an amazing time here. Thank you for have chosen as your holiday destination. Looking forwarded to welcoming you once again! Kindest regards, Adriana Peguero Bahia Principe Bavaro Resort

Owen Sound, Ontario, Canada
Reviewed 2 weeks ago

Super friendly staff, amazing food, lots of pool options & HUGE. This resort pretty much has everything you need all in one place. Only downfall was not having an ocean view but that is usually expected with big resorts. Really no complaints about this resort at all. Would definitely recommend to families and big groups as there are so many...

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Helpful?
Thank Chantel R
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Chantel, Thank you for taking the time to post a review of your recent stay at our Hotel and for recommending us to families and couple. We are saddened to know that we did fulfill your expectations. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

Ottawa, Ontario
Reviewed 2 weeks ago

We went to Grand Bahia Principe in Punta Cana the end of November for 10 days. This was our 2nd time to the resort so we knew what to expect and were not disappointed. The price was reasonable and the resort was beautiful. We walked the beach daily and spent most of the time by the quieter pools in the...

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Helpful?
1Thank AnneOttawa12
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Anne, Please be assured that it is wonderful to read that you were not disappointment in your second visit to the Dominican Republic. We are very pleased to know that you enjoyed of a relaxing experience thanks to our service, food, and friendliness from all our staff. We are looking forward to welcome you once again to pamper you...

Gatineau, Quebec, Canada
Reviewed 2 weeks ago

Overall average hotel, average service and average food. Our biggest problem was with one waitress in particular Estefania Reyes Luna, she was very rude and impolite, she was texting on he cell phone and was talking Spanish about us (in a bad way) to her coworker assuming we don't understand and speak the language which we do considerately well... This...

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Helpful?
1Thank Peliona
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Our sincerest apologies for what has happened during your stay. Please rest assured that we will take measures to make sure this incident does not happen again. We wish to welcome you back to any other of our resorts in the near future and regain your trust. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 11,265 - ₹ 27,036 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#34 Casino Hotel in Punta Cana
#49 Top resorts Hotel in Punta Cana
#50 Luxury Hotel in Punta Cana
#50 Spa Hotel in Punta Cana
#52 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travellers.
812 questions
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the royal golden package. you can access much more of the complexes facilities”
 of 5 bubbles 246ca, 20 Jan 2017 | Read review
“Upgraded to golden package.... Building 20, beach and pool area, and restaurants steps away...”
 of 5 bubbles dianem1981, 20 Jan 2017 | Read review
“Our rooms were first floor and some distance from the centre of the complex. Peaceful and quiet!”
 of 5 bubbles Alanfromcornwall, 19 Jan 2017 | Read review
“This is not a 5 star hotel its tired and needs tlc”
 of 5 bubbles robbies406, 17 Jan 2017 | Read review
“Resort big so if u want to be closer to beach or lobby make sure to request this”
 of 5 bubbles O1843KCstephanieh, 15 Jan 2017 | Read review
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