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Grand Bahia Principe Punta Cana

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Grand Bahia Principe Punta Cana
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6,510 Reviews from our TripAdvisor Community

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Showing 4,271: English reviews
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County Londonderry, United Kingdom
Reviewed yesterday NEW

Our suitcases have been robbed inside our room by someone who had access to the room. He/she/they (?) took the money from our suitcases in the room. Management of the hotel is trying to hide the problem which they are perfectly aware of. BE CAREFUL WITH YOUR CASH, PASSPORTS AND CREDIT CARDS OR CHOOSE ANOTHER HOTEL. This can literally destroy...

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Helpful?
Thank axelle2017
Reviewed 2 days ago NEW

me and my family stay for 10 DAYS and it was just The best time ever the propale who clean i have to say The name Of The manager Lopez and Elvis from The staff The service and activities it was amazing. We come back.

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Helpful?
1Thank Kurt A
Hartland, Canada
Reviewed 2 days ago NEW

My husband and I loved this resort. The staff were incredibly kind and helpful. The atmosphere induced a feeling of relaxation. The pools, beach, and grounds were amazing and the restaurants served excellent food.

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Helpful?
1Thank gregandcandiceporter
Auburn, Maine
Reviewed 3 days ago NEW

We just returned from a lovely stay in the royal golden section. The grounds were immaculate and the staff friendly and warm. The beach and pools were fantastic. Our room had several problems from the leaking air conditioner to the toilet ABOVE US leaking into our bathroom GROSS! These problems were fixed but rooms need a DEFINITE overhaul!! The food...

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Helpful?
1Thank Eileen A
Reviewed 3 days ago NEW

This resort is huge and takes a few days to get your bearings . I was fortunate to have gold upgrade and my building ( 20 ) was close to the pool, beach , the BBQ restaurant which served breakfast. As well the tram station was just outside the building , you will welcome the trams trust me. The food...

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Helpful?
Thank Susan M
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Susan, For our entire staff members it is wonderful to hear that their services provided you a better experience in Grand Bahia Principe Punta Cana and to learn that your recognized our labor. We apologize for any inconvenience you may have experience during your stay. We sincerely appreciate all feedback which gives us an opportunity to assess and evaluate...

Negaunee, Michigan
Reviewed 3 days ago NEWvia mobile

A positive is that every thing on the resort was beautiful. The beaches, bars, restaurants, and landscaping were all gorgeous and kept very clean. They had many pools, bars, and different forms of entertainment including a karaoke bar. There is always something to do. The quality of the food and drinks were terrible. And beware, it is not all inclusive....

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Helpful?
Thank Rebecca B
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Rebecca, Thank you for highlighting our that all our premises were clean and well kept. We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. Regarding your comments about the quality of our food and drinks, we would like to point out that our menus...

Reviewed 4 days ago NEWvia mobile

My family and I loved the resort and the staff. It was beautiful and so comfortable to stay there and everyone who worked there was so kind and helpful. The cleanest beaches and pools. I will recommend this resort to everyone!

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Helpful?
1Thank Tyler G
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Tyler, We are proud to read that you were extremely impressed with our premises, and to know that you family loved the resort and staff. Thank you for recommend this resort to everyone. Looking forward to seeing you in the future! Regards from Punta Cana, Adriana Peguero Bahia Principe Bavaro Resort

Charles City, Iowa
Reviewed 5 days ago NEW

We had to upgrade to this property. The beds in the turqueas were awful.The bed a least had a pillow top although the bed had a quarter size hole in it. We had to ask for washcloth/face clothes daily. It took hours to get them most days. Those are not left unless requested. We watched the cleaning staff mop our...

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Helpful?
Thank Hanson1973
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We regret to learn that we could not reach your expectations during your vacation, and we are deeply sorry for any inconvenience that you may have passed. Regarding your comments about the quality of our food, we would like to point out that our menus are composed by carefully selected products, and done taking into consideration the diversity...

Reviewed 5 days ago NEW

This was our first time at a " All inclusive resort" our (honeymoon) I wouldn't recommend this if you are looking for a relaxed vacation. Overall the location was beautiful, The ocean was amazing... if you could stand being harassed every 5 min by someone trying to sell you over priced garbage. Our first day there, we received a invitation...

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Helpful?
1Thank Nathan W
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Cher Nathan, Please allow us to reiterate that we are seriously committed to the achievement of our guests' satisfaction, since their opinion is very important to us. It is important for us to point out that even though the possible situations you may have experienced were very punctual; this kind of circumstances does not correspond to our everyday reality. Thus,...

England, United Kingdom
Reviewed 5 days ago NEWvia mobile

It is such a shame that I am reading so many bad reviews about this hotel ,however I do have to agree. This was our 3rd visit to the Grand bahia principe Punta Cana and since our last visit in 2015 it has really gone down hill. The reception staff were really quite rude and poked fun with other customers...

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Helpful?
1Thank Tpelwood
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We are really sorry to hear that you were not satisfied with our services in your 3rd visit. As you are one of our repeater guests your opinion is very important to us and whenever our special clients feel they are not receiving the treatment they are entitled to, we try to make our best effort to change...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,952 - ₹ 25,075 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#53 Luxury Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travellers.
896 questions
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room central to the pools, restaurants, and other amenities. We had villa 18 and it was a perfect distance away.”
 of 5 bubbles gregandcandiceporter, 23 Mar 2017 | Read review
“Ask for upgrade to beach area”
 of 5 bubbles albert5rus, 22 Mar 2017 | Read review
“Save your money...go somewhere else!”
 of 5 bubbles Hanson1973, 20 Mar 2017 | Read review
“Upgrade to golden to be closer to the beach. Not really any other perks.”
 of 5 bubbles Travelslots222, 19 Mar 2017 | Read review
“Royal Golden Club well worth the upgrade. Prefer west-facing unit for afternoon sun & more privacy vs east facing units. See photos.”
  • View looking west off our 3rd. floor balcony in Villa 8.
 of 5 bubbles rickwE5223FV, 18 Mar 2017 | Read review
5 of 5