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Sanctuary Cap Cana by AlSol

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5,167 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 4,502: English reviews
Ottawa, Canada
Reviewed 5 April 2016

Let me start by saying this was our 20th trip in the Caribbean and we found paradise. The site is beautiful, the food is very good with a wide variety that will please everyone and the staff is amazing. Our server Yarris for breakfast knew exactly what we like every morning and she was so polite with a beautiful smile....

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4Thank Ottawa O
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Ottawa O, Thank you for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol. I am very happy to read how our friendly staff made your holidays relaxing and entertained. At Sanctuary Cap Cana by Alsol we want to guarantee unforgettable holidays to our beloved guests. I will congratulate Carlos, Jaslierys and Carlos for...

Reviewed 5 April 2016 via mobile

Had a wonderful time at this resort! Amazing time! The staff are very friendly. Jay - Z always took care of us by the pool and the disco disco. He was a lot of fun. Also, Diesel always full of entertainment. Danny who is the bartender at the castle makes the best Mojitos! Wilson took care of us at the...

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Helpful?
Thank Octavio O
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Octavio O, Thank you for taking time to post a review on TripAdvisor about your experience at Sanctuary Cap Cana while attending your wedding. I am very happy to read your enthusiastic lines referring the beauty of our premises and the excellent service provided by our friendly staff that made your stay unforgettable especially in the evening of your...

San Antonio, Texas
Reviewed 5 April 2016 via mobile

My husband and I are here on our honeymoon! As soon as we arrived we felt at home! The people here are so welcoming and friendly! They are really here for YOU the entire time you are here! We have been here three days now and we feel like we are part of their family! They have so far done...

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Helpful?
Thank alynichole
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear alynicole, Thank you for choosing Sanctuary Cap Cana by Alsol for your honeymoon and for sharing your experience on TripAdvisor. Congratulations once again for your wedding, we wish you the best! I am very glad to read that our hotel grounds and the excellent service of our friendly staff is making unforgettable this especial and romantic event in your...

McDonough, Georgia
Reviewed 5 April 2016 via mobile

Awesome experience. Great room and amenities. Food is wonderful. The employees treat you like royalty. The Entertainment team Vin Diesel, Martin Lawrence, JayZee, Mr. Blue kept everyone involved and having fun. They made the pool experience a BLAST! Nury and Margarita were top notch bar girls. This is an wonderful place to stay with wonderful employees.

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Helpful?
Thank Joel B
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Joel B, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting a review on TripAdvisor. I am thrilled to read your motivating lines about our beautiful premises and the excellent service provided by our staff. I will congratulate all those staff members mentioned in your review who went out of their duties to...

Reviewed 5 April 2016 via mobile

My husband and I had a wonderful vacation getaway to Sanctuary. The location was gorgeous and the staff was the friendliest we have ever encountered. Our butler, Henry, was fantastic! All the bar and restaurant staff were wonderful! The facilities were spotless and service was superb. We hope to return again one day!

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Helpful?
1Thank Ellen K
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Mr. and Mrs. Kliethermes, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for sharing your experience on TripAdvisor. I am very pleased to read your appraisal of our friendly team (in especial from your butler Henry who will be congratulated), our services and facilities that made your stay wonderful as you wrote in your...

Orlando, FL
Reviewed 4 April 2016

My wife and I stayed at Sanctuary Cap Cana March 11-15. We loved it! I asked when we checked in and was told that they were at 86% occupancy. Hard to believe they gave accurate information because we never saw crowds. The main pool was the most crowded during the day, but we certainly never saw all of the lounge...

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8Thank activetrveller
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear ActiveTraveler, Thank you very much sharing your feedback with the tripadvisor travelers and for choosing Sanctuary Cap Cana by Alsol for your family vacation. I appreciate your positive valuation about our international gastronomy, our beautiful and relaxing grounds and the excellent service provided by our friendly staff. At Sanctuary Cap Cana by Alsol it is our pleasure to service...

Reviewed 4 April 2016 via mobile

Live Sanctuary Cap Cana. The service is excellent and employees work hard to make our stay wonderful. Special thanks to Martin Lawrence for making us comfortable and relaxed. Food is terrific and rooms are comfortable and beautifully stunning. Highly recommended!!!!!

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Thank Mark K
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Mark K, Thank you for taking time to post a review about your experience at Sanctuary Cap Cana by Alsol on TripAdvisor. I want to express you how glad I am to read the way you highlighted out the friendliness and excellent service provided by our team in all areas, especially our entertainers. At Sanctuary Cap Cana by Alsol...

Methuen, Massachusetts
Reviewed 4 April 2016 via mobile

Awesome vacation spot... The atmosphere is fun, relaxing,and the staff is the A+-+. A couple standouts were Martin Lawrence and JC they were exceptional and both made sure that our stay was five star. Pools were amazing, food was delicious. Would definitely recommend!

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Thank Jules751280
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jules751280, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for taking the time to share your experience on TripAdvisor. I am very pleased to read your appraisal of our friendly team, beautiful grounds and varied gastronomy and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of...

Providence, Rhode Island
Reviewed 4 April 2016 via mobile

Highly recommend the resort. Great food selection as I tend to be hesitant on all inclusive and would come back in a heart Staff was great Mickey Mouse, Martin Lawrence, Amilka. They have great activities where they keep there guests involved. I had a great massage, did the golfing and the zip lining.

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Thank ASous
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear ASous, Thank you for taking the time to share your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I would like to express how satisfied I am to read that the excellent service from our friendly staff along with our Spa services made you feel at home. I will congratulate Martin Lawrence, Mickey...

Reviewed 4 April 2016 via mobile

What an amazing resort! Beautiful luxurious and so much fun. The staff is the most a commuting I gave ever experienced!! They went out of their way to make us feel welcome and made sure we had a good time. Note worthy Martin Lawrence, Mickey Mouse and Amilka and JayZ. This is truly a must see destination!! There are several...

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Thank Kim G
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Kim G, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting a review on TripAdvisor. I feel proud of my team when I read how you highlighted out their excellent service and their friendliness as well as our wide gastronomy option. At Sanctuary Cap Cana by Alsol we want to guarantee a vacation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 22,511 - ₹ 47,719 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
802 questions
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San Antonio, Texas
over a year ago

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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Truly all rooms are near everything so you really can't go wrong - ever super cheap rooms are great”
 of 5 bubbles AlohaScubaguy, 7 Dec 2016 | Read review
“Junior Ocean View”
 of 5 bubbles kennyons, 7 Dec 2016 | Read review
“the upgrade prices are advantageous”
  • view of our villa
 of 5 bubbles luket863, 7 Dec 2016 | Read review
“Castle area further away from main hotel but seemed to have better quality rooms”
 of 5 bubbles 942tristang, 6 Dec 2016 | Read review
“Castle rooms are nicer, with a better view but are more expensive.”
 of 5 bubbles peachemma, 6 Dec 2016 | Read review
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