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3/12/2017 4/12/2017
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    Sanctuary Cap Cana by Playa Hotels & Resorts

    Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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    3/12/2017 4/12/2017
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     38 people are viewing this hotel
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    US$ 403
    US$ 333
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    Traveller (6962)
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    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    5.0 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (4,925)
    There are newer reviews for Sanctuary Cap Cana by Playa Hotels & Resorts
    See the most recent reviews
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    1,191 - 1,195 of 4,330 reviews

    Reviewed 11 July 2016 via mobile

    I'm writing this on day 1 of 4. My girlfriend and I are staying in the castle - which is an amazing building - stone, open spaces somehow Spartan but luxurious in the same stroke. Overall the grounds of the resort are excellent, beautiful and...More

    3  Thank Brian A
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 13 July 2016

    Dear Mr. Abbot, Thank you for your feedback. We have sent you a mail via TripAdvisor. Best regards,

    Reviewed 10 July 2016 via mobile

    What an amazing mixture of tranquility and pure fun! The staff was what capped off the vacation. Special thank you to: Martin Lawrence, Eduardo Concepcion, Butterfly, Enorki, y Santo. One excursion to try is the day trip to Saona. You get snorkelIng, drinks, food, and...More

    Thank Jael G
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 12 July 2016

    Dear Jael G, Thank you for trusting your holidays at our hands and for posting a review on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol. I feel very proud of my colleagues when I read that their excellent service and friendliness ensured...More

    Reviewed 10 July 2016 via mobile

    Came to Sanctuary Cap Cana to celebrate 3 40th Birthday Celebrations with my girlfriends and it's been an amazing experience. The resort is beautiful, clean and safe. The staff (Santo) is super friendly and helpful with whatever you need at any time of the day...More

    2  Thank Josie M
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 11 July 2016

    Dear Josie M, Thank you for having chosen Sanctuary Cap Cana by Alsol for your birthday celebration and for taking time to post a review about your experience on TripAdvisor. Congratulations! At Sanctuary Cap Cana by Alsol it is our pleasure to service our guest...More

    Reviewed 10 July 2016 via mobile

    Thank you Eduardo Concepcion y Martin Lawrence for making our days crazier and unforgettable!! Our bartender Kelvin at the pool bar, makes the best drinks!! Butterfly, gracias por cuidarnos y la bailadera. Onaldo, for ur good mornings and starting our mornings in the pool.More

    Thank anajaime0718
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 11 July 2016

    Dear anajaime0718, Thank for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am very pleased to acknowledge that the excellent service provided by our friendly staff (especially by our entertainers...More

    Reviewed 10 July 2016 via mobile

    Had an amazing time at the resort. Excellent food, amenities and most of all amazing service. The staff is simply wonderful. Especially impressed by the staff at the love bar : Danny and Nury were always attentive, friendly and just provided stellar service. Also a...More

    2  Thank Marie-Claude G
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 11 July 2016

    Dear Marie-Claude G, Thank you for having chosen Sanctuary Cap Cana by Alsol for your holidays and for taking time to write a review about your experience with us. I feel much honored to acknowledge that my team through their service and friendliness made you...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 276 - US$ 714 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Punta Cana
    • #13 Romantic Hotel in Punta Cana
    • #29 Spa Hotel in Punta Cana
    • #30 On the Beach Hotel in Punta Cana
    • #31 Luxury Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 174
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, TravelUp, Booking.com, Expedia, Cancelon, Evoline ltd, Hotwire, HotelQuickly, getaroom.com, Travelocity, Orbitz, TripOnline SA and Cheap Tickets so you can book your Sanctuary Cap Cana by Playa Hotels & Resorts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sanctuary Cap Cana Hotel Punta Cana ,
    • Sanctuary Cap Cana Resort
    Add Photo Photos
    Traveller (6962)
    Room & Suite (1475)
    Pool & Beach (1400)
    Dining (590)
    Hotel & Grounds (3827)
    Bathroom (83)
    Family and Play Areas (26)
    Business Centre & Event Rooms (10)
    Nearby
    Alsol Del Mar
    983 reviews
    .79 km away
     
    Secrets Cap Cana Resort & Spa
    1,755 reviews
    1.62 km away
     
    Nearby Restaurants
    Little John
    596 reviews
    .56 km away
    Blue Marlin
    175 reviews
    .06 km away
    La Mona Nouvelle Cuisine
    148 reviews
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    Sanctuary Town
    15 reviews
    .19 km away
    Nearby Attractions
    Hoyo Azul
    2,667 reviews
    4.59 km away
    Juanillo Beach
    601 reviews
    .79 km away
    Indigenous Eyes Ecological Park & Reserve
    762 reviews
    4.94 km away
    Marina Cap Cana
    168 reviews
    4.11 km away
    Ask a question
    Questions & Answers
    Heather S
    21 November 2017|
    AnswerShow all 2 answers
    Response from Kawana P | Property representative |
    Dear Heather S, Yes, this is. Food & beverage is included in the package. If you booked through a third party agency, please make sure that you are getting the AI package. If you need any assistance with your reservation... More
    0
    Votes
    kcoyle1012
    19 November 2017|
    Answer
    Response from Kawana P | Property representative |
    Dear kcoyle1012, Thanks for messaging, It will be a great pleasure to host your visit for such special occasion. We are able to place your request on the booking, however please be advise that request are subject to... More
    0
    Votes
    Room Tips
    "Stay in the Castle and Request Henry as your Butler!"
    Read review
    "the castle is a unique place and the first floor Jr. Ocean suites are perfect!"
    Read review
    "3030 on first floor above lobby, terrific view, and quiet. BUT, no elevator."
    Read review
    "Fortress swim up - great experience."
    Read review
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