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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
Sanctuary Cap Cana by AlSol
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4,945 Reviews from our TripAdvisor Community

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Showing 4,340: English reviews
Start your review of Sanctuary Cap Cana by AlSol
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Reviewed yesterday NEWvia mobile

We absolutely loved our stay here! We stayed in the castle part of the resort with a private pool and breathtaking views of the sun rising over the ocean. The resort is nicely laid out with numerous pools, bars, restaurants and shops. The staff is super friendly and courteous! You must have a Blue Marlin Martini at the Blue Marlin,...

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Helpful?
Thank Izabela C
New York
Reviewed yesterday NEW

Stayed here for a friend's wedding and was disappointed. Hotel Room The hotel room was extremely dated. We asked for a king size bed and got two full sized beds pushed together, only to leave a dangling ceiling light (that's supposed to go over the one night stand between both beds) on top of our heads while sleeping. The TV...

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1Thank TraveLingBeauTy
Reviewed yesterday NEW

The people working there, were the best thing about this Place. from checking in to checking out, to the service at the restaurants to the pool, you couldn't ask for better. the rooms were clean, bed was very comfortable. to bad you couldn't see TV from bed. pool was great, the beach just ok. food was not the best for...

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Thank Dan61960
Severna Park, Maryland
Reviewed yesterday NEW

The Ocean View Junior Suite was very well appointed and the resort was absolutely beautiful. There was always something happening! Naurys at Blue Marlin, Junior at the Steak House, New York at the pool and Enolky were very accommodating.

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Thank Tina_Cj
Reviewed yesterday NEW

My husband and I came to Santuary Cap Cana for our honeymoon and everyone here is so extremely friendly, fun and full of life by far the very best vacation I've ever been on and for it being our honeymoon everyone made it so very special for us I seriously couldn't imagine a better place to be. The food, service,...

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Thank Ashley M
Reviewed yesterday NEWvia mobile

The days and nights are very tranquil. Friendly staff and amazing rooms. Enjoyed the wonderful night life and local areas surrounding the resort of Punta Cana. Francis is the best.thank you for making us feel welcome!!

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Helpful?
Thank Gabe D
Dracut, Massachusetts
Reviewed yesterday NEW

Returned after 2 year hiatus,Love that the resort is adults only, the addition of sanctuary town fantastic, cannot say enough about Fusion restaurant enjoyable dining show.Have to give mgt. staff a thumbs up. Had a water issue in room after notifying front desk of problem we were moved and upgraded within 2 hours.Now let me tell you about some of...

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Thank robert j
New York City, New York
Reviewed 2 days ago NEWvia mobile

Stayed in the Castle for five days four nights. Beautiful small boutique style resort where you can walk within minutes to wherever you need to be. The food is outstanding and the pool and beach is a blast. The music around the pool was lacking so we made up for it. Being from NYC we became friendly with other guests...

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Helpful?
Thank ljfrasc
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear ljfrasc., Taiguey! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and accomplish your every needs. I...

Fishkill, New York, United States
Reviewed 2 days ago NEW

We just returned from the Sanctuary yesterday after spending a week in an Ocean View Junior Suite there. There were both positive and negative experiences at this resort so I'll break them down starting with the... PROS: Resort has beautifully maintained grounds. The entertainment staff is top notch and goes out of their way to make you feel a part...

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1Thank Iris H
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Iris H, Taiguey!! We appreciate the time you have invested on writing an overview of your stay with us, All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. Unfortunately we can see that you did not enjoy all the...

Reviewed 2 days ago NEW

My husband and I can't stop talking about how amazing this trip has been. We feel as if we have came to a true sanctuary and on an amazing retreat. The grounds are beautiful and remind us of Europe. The staff is beyond exceptional and are at your service! Baby face and Ismeal were very pleasant. Baby face is part...

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Helpful?
Thank georgios p
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear georgios p, Taiguey!! Thank you for sharing your experience on Tripadvisor! It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service from our entertainment staff and facilities. I appreciate your gracious comments as it shows our consistency in maintain our Resorts brand standards. Your comments will serve as an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 25,674 - ₹ 47,785 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
920 questions
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room in the "Castle".”
 of 5 bubbles TraveLingBeauTy, 21 Feb 2017 | Read review
“Great place to rest and relax. Our ONLY complaint was the lack of water sports offered by the resort.”
  • Our Balcony
  • Our welcome to Sanctuary...
  • Pool view from the room
 of 5 bubbles Tina_Cj, 21 Feb 2017 | Read review
“Ask for an ocean view room without an obstructed view. We had a palm tree right in our way.”
 of 5 bubbles IrisH278, 20 Feb 2017 | Read review
“Beachfront are convient to almost everything. No swim beach but the castle”
 of 5 bubbles TravelorPhila_Pa, 20 Feb 2017 | Read review
“We were in a junior suite with oceanview. The more expensive rooms with actual oceanviews are in the castle or the villas.”
  • View from Hut over the water by the Blue Marlin
  • Shower
  • Closet which was HUGE
  • Soaking tub
  • Living area
  • View from the Balcony
  • Junior Suite with Oceanview
  • Balcony
 of 5 bubbles Wssloman, 19 Feb 2017 | Read review
5 of 5