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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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5,100 Reviews from our TripAdvisor Community

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Showing 4,450: English reviews
1 review
Reviewed yesterday NEW via mobile

These days in the resort were incredible. The staff is amazing and friendly. The chef Stanly in the Yola is the best to do an excellent fried fish. The subchef Andres was very attentive with me, thanks for all. Nicole from entertainment staff is so positive and beautiful, she is very kind. The room was great enough.

Helpful?
Thank TylerW88_89
1 review
Reviewed yesterday NEW via mobile

Such an amazing place!! The staff is #1!!! Especially New York :D he's a fitness genius and has the best personality!! I loved Stalyn 's wonderful lunch creations and the effort he put in to making this trip one to remember!! I highly recommend it! The steakhouse was my favourite ❤️.

Helpful?
Thank Louise B
1 review
Reviewed 2 days ago NEW via mobile

This resort it's a beautiful place for couples. It's so relax, everybody is kind, friendly, charismatic and always with a big smile. We met Nicole the greeter from Venezuela and she is so beautiful and talent . She always were taking care of us. She has very good information about the activities in the resort so if you want to... More 

Helpful?
Thank Grecia R
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Grecia R, Taiguey!! First and foremost allow me to thank you very much for choosing Sanctuary Cap Cana Resort as host to your holidays. It is an honor to read such kind review that highlights every aspect of our Resort such as the variety of cocktails we offer for you to delight as well as our facilities, please know... More 

2 reviews
Reviewed 2 days ago NEW via mobile

Mister New York is a great aerobics instructor!! He is so much fun!! Food is wonderful. Five star all the way! Rooms are lovely beautiful view very comfortable. Best money we ever spent on a vacation.

Helpful?
Thank LouAnn S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear LouAnn S, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and accomplish your every needs.... More 

Toronto, Canada
1 review
Reviewed 2 days ago NEW

Our stay was good but not great and it could have been great if a few things were better. The resort is beautiful and the staff are great for the most part. Federico, Francesco and Yohanna are just a few that tried really heard to make our stay better, however it was really not in their power to make up... More 

Helpful?
Thank DPP365
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear DPP365 Taiguey!! Thank you for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take... More 

Annapolis, United States
2 reviews
Reviewed 2 days ago NEW via mobile

Mr New York Great fun Good class, don't miss it. I don't usually participate but isn't Louisiana's it was infectious and so I decided to join the class, and it was great you'll be happy that you did. I highly recommend it

Helpful?
Thank Patricia S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Patricia S, Taiguey!! Thank you for the very nice review. I am glad to hear we contributed to give you good memories. I am delighted to read you found our entertainment activities as fun and our staff attentive, its great feedback. We certainly will be happy to see you back in the future on your next visit to Punta... More 

1 review
Reviewed 2 days ago NEW via mobile

Thank you to new York for all the wonderful hard work at the hotel. New York is friendly and happy to be here. I took his yoga class and it was wonderful. Thanks again, hope to take it again tomorrow. Jolene

Helpful?
Thank Jolene P
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jolene P, Taiguey!! Thank you for leaving such a great comment about your stay at Sanctuary Cap Cana. I am delighted to read how much you enjoying your stay, specially the service provided by one of our team members. I highly appreciate your gracious comments here and have shared it with our team. We hope you finish enjoying the... More 

1 review
Reviewed 2 days ago NEW via mobile

My fiancé and I came here a few days after we got engaged and had an amazing time! The beach is beautiful, food is amazing, and the staff is so friendly! Highly recommend for anyone looking for a relaxing and romantic spot to spend time with your significant other! You must ask for Martin Lawerence!!

Helpful?
Thank Megan A
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Megan A, Taiguey!! On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Dominican Caribbean. I feel pleased to know how much you enjoyed our Resort, as... More 

Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

In my week here I had a Wonderfull experience, the service is by far pretty good. The food in the restaurants is so delicious, my favorite was the steakhouse. Also the Yola snack in the Beach is so great you just have to order the fried fish to Stanly is the BEST ONE. The room service was excelent everything on... More 

Helpful?
1 Thank jcr2007-8
Mooresville, North Carolina
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 days ago NEW

I don't know where to start with this review because of a number of things. I sit here and read all these reviews that say how awesome this place is and I had one of the worse experience in my 10 plus years of visiting the Caribbean. I come home and sat down to read a huge amount of reviews... More 

Helpful?
Thank CaribbeanSidewinder
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear CaribbeanSidewinder, Taiguey!! We appreciate the time that you have invested on writing an overview of your stay with us. It is with regret to learn that your experience was far from pleasant. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 22,757 - ₹ 47,913 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Family Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
798 questions
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San Antonio, Texas
over a year ago

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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would pick villa 1007-1010 if I could.”
  • ocean villa 1003 (own little private beach right out your door)
 of 5 bubbles CaribbeanSidewinder, 30 Nov 2016 | Read review
“If you can swing it, book a room in the castle. All rooms are great though.”
  • This is walking out onto the deck and private island from our castle suite.
  • The bottom floor of our two story suite!
  • This was our wedding ceremony venue on the private island attached to our castle suite.
  • The wedding decor from Caribbean Celebrations was amazing.
  • The view of our castle suite from the private island. The private pool was in the castle tower.
  • The private pool in our castle suite.
 of 5 bubbles S1826BJjennifers, 30 Nov 2016 | Read review
“Rooms in the Castle were very nice.”
 of 5 bubbles eshorter3, 30 Nov 2016 | Read review
“Experience the Castle Spa, Enjoy the Beach and Buffet”
 of 5 bubbles 449jeremiahs, 30 Nov 2016 | Read review
“TRy a Monarch ocean view, beach front villa on the right side of the prope3rty when facing the ocean.”
 of 5 bubbles josephy98, 27 Nov 2016 | Read review
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