Room was very beautiful and many restaurant to choose from. Every thing went smooth with no hiccups. We only went of one of the shows with tribute to Madonna and it was excellent. The service was very good, especially Juanito our assignee butler. He was very attentive and made sure all needs were met. He was excellent and if we returned we would definitely request Juanito. I would recommend this resort and consider returning.
This resort is sprawling and has tons of activities. Our butler Hector made sure our stay at Dreams Onyx was seamless!!! He pointed us to the best restaurants and ensured we didn’t have to deal with any crazy waits. He also helped me plan a birthday surprise for my boyfriend that tied the trip up nicely for us. We’re sad to go but will definitely be back.
we had an unbelievable time and Juanito was there every step of the way. He was so kind and would drop anything for us. and everything was taken care of by him and he always had a smile on his face! He is such a hard worker! He made our trip 10 times better!!!!
Juanito was the most amazing butler! He made all of our reservations and made sure everything was perfect. I would absolutely recommend him for your trip!! He was so kind and attentive. He was always checking on us every day to see if he could help us!
My boyfriend and I visited last week with another couple and really enjoyed our time at dreams onyx. Julio in the preferred lounge was by far our favorite staff member. He makes fantastic drinks and is greeted us with the warmest smile every night. We didn’t get much time with her but nelis by the preferred pool was so sweet and hustled around that place even at 8 months pregnant. The grounds are beautiful, food was quite good for being an all inclusive, and the staff were beyond wonderful. My only complaint would be that the pools are very cold. Once you are in you will get used to it but it’s a jolting entry 🤣 having a butler is not necessary but was nice at times. We had Aris and he returned all of my texts very promptly and genuinely wanted to help us in any way possible. Thanks dreams onyx! Hoping to see Julio again at the preferred lounge for a presidente and an aperol spritz very soon!! …
Stayed at their sister resort Breathless nextdoor but went to Capers to eat dinner one evening. Lovely sitting area outside the cluster of restaurants where we enjoyed a cocktail and conversations with outer guests while waiting for our table. The Italian food was delicious! Our server, Victor, was the best. Very friendly and was genuinely interested in where we were from and enjoyed talking about baseball. A lively evening!
This was my first time in Dominican Republic. We were introduced to Cristian when we arrived. He treated us like family from the very first moment. He arranged for our excursions and even called ahead to make sure we were treated like special guests! Cristian checked in on us throughout each day making sure we had everything we needed. His assistance made our trip that much better. Thanks Cristian….much Love my Brother!
This is a large beautiful resort with friendly, hard working people. The food in the buffet was good (typical resort food) with a lot of variety. The individual restaurants did not require reservations except for the hibachi at the Asian restaurant. The food in those places were also good. But don't order one off every section in the Italian place! You'll never finish everything and it will be wasted!\! We tried to ask the waiter about it, but with limited English he couldn't understand our question. We're empty nesters, but found there was A LOT of activities for kids at this resort. The entertainment at night left a little to be desired and most nights we headed back to the room to chill after a full day on the beach. The pools were very clean but cold ( at least to us). The water park area was VERY nice. Again, I wish the water temperatures in the water park/pool areas were warmer ( maybe it was the time of the year?) …
Excellent service! Luis above and beyond to meet the needs of 15!! He checked MULTIPLE times each day to meet our dining needs then escorted us into each. He helped with our room accommodations and golf cart assistance. Nelis, Havera, Ishmael at the preferred Pool assisted daily with lounge chairs, towels and the DRINKS EXCELLENT!! FUN relaxing place. DREAMS ONYX Punta Cana wonderful
We stayed at Dreams Onyx Punta Cana January 18th to 25th in a preferred partial ocean view room. We also had access to an ocean front Bali bed which was a nice touch. The room was very clean and well laid out. The maid service was very quick and clean and the mini bar was very well stocked and restocked. The beach was gorgeous and very clean due to staff cleaning seaweed etc. we really enjoyed the beach waiter service from Randy who took great care of us. The preferred restaurants were excellent in terms of food variety, quality and the staff. The drinks were well mixed and definitely not weak. We really enjoyed access to Breathless and had great dinners at the Strip, the Latin restaurant and the French restaurant. The entertainment at Breathless was excellent and the Disco was great fun.…