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The Royal Suites Turquesa by Palladium

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5,402 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Turquesa by Palladium
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Showing 2,697: English reviews
London, United Kingdom
Reviewed 15 August 2015

My wife and I spent part of our honeymoon here. Here is a summary below: Room The room was very large, spacious and beautifully decorated. Much larger than we expected so this was a welcome surprise. We had a "Just married" sign on the door and towels decorated into swans. We also had a large patio with deck chairs and...

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Helpful?
2Thank jv7324
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for having chosen The Royal Suites Turquesa by Palladium as well as for write your comments. We are very interested in receiving feedback from our customers because of it is the best way to detect improvement areas. We are most concerned to learn about the situations described and for the fact that your vacation...

Sparta, Georgia
Reviewed 15 August 2015 via mobile

While in the resort, the trip seemed to be the average vacation at a resort in a tropical place, but after meeting our butler, Henry, we went from regular to extraordinary. Very few employees spoke good English in the resort but Henry was very fluent in the English language which helped us out a lot. Thanks to him we were...

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Helpful?
Thank Kermonsha R
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Delighted to hear that you enjoyed to the fullest from your stay thanks to the attentions delivered by your butler. At The Royal Suites Turquesa we strive with devotion to offer memorable experiences. We will be very happy to hosting you again soon! Receive our best regards, L. Tajes Resident Manager

Reviewed 13 August 2015 via mobile

When we first checked into our room, we noticed there were "wings" on the desk! The room itself was beautiful with the private pool the resort was beautiful! On Friday Aug. 7th we went to a wedding that we planned on the resort. Saturday morning one of our fellow travelers complained of having a large amount of money missing from...

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Helpful?
5Thank danyel36
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Firstly we would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium as well as for the time you took to post your review. We take very seriously our guest’s comments and we are quite concerned with the situation related with the loss you mentioned. Since this is an influential forum it...

Ontario's Near North, Canada
Reviewed 13 August 2015

Over the years we have traveled to many 5 star resorts. In general we are easy to please. In Punta Cana itself we have been about 10 times. This is our experience; We arrived at the Royal Suites late at 11 p.m. as our flight was delayed for 8 hours through SunWing. As there were no open restaurants we ordered...

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Helpful?
3Thank Bobby T
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for selecting The Royal Suites Turquesa by Palladium as well as for the time to took to write your comments. Please receive our apologies if we did not performing as our usual level of standard of services during your stay. Our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put...

Aberdeen, Maryland
Reviewed 12 August 2015

My husband & I were celebrating our 20th wedding anniversary and planned a special trip. We thought we had selected a great place and we were looking forward to a special vacation with just the two of us. Let me just say that we made the best of things, but by far this was a terrible resort and I hope...

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Helpful?
4Thank marsha R
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Firstly, we would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium. The opinion of our customers is of the greatest assistance to us. We are concerned to hear about your dissatisfaction on this trip. On behalf of our Managing Director, Mr. Raimundo Segarra, allow me to extend our most sincere apologies...

Santo Domingo, Dominican Republic
Reviewed 11 August 2015

The rooms are ecxellent, clean, spacious and you have the pool right in your balcony! Room service is very efficient. The spa and restaurants are great. great for a quiet relaxing adult vacation. I will definetly go back.

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Helpful?
2Thank Kenia A
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We will be more than happy to...

Huntley, Illinois
Reviewed 11 August 2015

It has taken us three months & countless requests to Apple Vacations for a refund to finally feel justified in writing our first bad review. BUYERS BEWARE! This so-called golden apple hotel has a rating that is definitely misrepresented. We were celebrating our anniversary & my husband's recovery from an illness. We were supposedly upgraded to a swim-up "romance" suite...

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Helpful?
7Thank DBS19
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for having chosen The Royal Suites Turquesa by Palladium as well as for write your comments. We are very interested in receiving feedback from our customers because of it is the best way to detect improvement areas. We are most concerned to learn about the situations described and for the fact that your vacation...

mo
Reviewed 11 August 2015

We got up graded to The Royal Suites Turquesa. Where we were staying, they were remodeling. The rooms were nice, clean. We had a view of the pool and a little of the ocean. I was disappointed when we got there of the beach, a lot of sea weed on the beach and in the water. We were on the...

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Helpful?
3Thank dmacMo
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking some of your valuable time to share the comments about your stay at The Royal Suites Turquesa by Palladium. We are most concerned to learn about your dissatisfaction with some of our services. On behalf of our Managing Director, Raimundo Segarra, allow me to extend our most sincere apologies if we could not far...

Reviewed 10 August 2015 via mobile

Beautiful room and views. Great staff and atmosphere. Food left something to be desired. Quality was varied from restaurant to restaurant. Otherwise amazing vacation/Honeymoon. Spice up your Spanish if you are English speaking as many of the staff have very broken English.

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Helpful?
1Thank Royce B
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope you'll return soon and often!...

Corsicana,Tx.
Reviewed 6 August 2015

We have traveled the carribean since 1987 to many different resorts with ratings from 3 to 5 and have never had any real complaints about any of them until now. Once we arrived at the Royal we were treated very good and they were very friendly. We were given a cool wash cloth and a glass of champayne . They...

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Helpful?
4Thank txarmyman
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First and foremost, please accept our gratitude for your having taken the time to air your comments and concerns. These communications from our patrons only serve to make our accommodations and our service better. We appreciate that you chose The Royal Suites Turquesa for your holidays. Like most of the other top hotel chains in the world, Palladium...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 18,924 - ₹ 39,755 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#15 On the Beach Hotel in Punta Cana
#16 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 55 was great on the sunny side”
 of 5 bubbles bryanbA4136IM, 17 Jan 2017 | Read review
“Swim up is the best if you can get one”
 of 5 bubbles 8858, 16 Jan 2017 | Read review
“Stayed in Building 54. Although far from most amenities, always a shuttle service available from the room.”
 of 5 bubbles tinydinoarms, 14 Jan 2017 | Read review
“3rd floor had a good view of ocean”
 of 5 bubbles devico9, 13 Jan 2017 | Read review
“Go to a different resort”
 of 5 bubbles LoveSantaCruz, 10 Jan 2017 | Read review
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