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TRS Turquesa Hotel Royal Junior Suite swim out room #5303 & # 5304
This is our first bad review on a hotel. We understand things can go wrong, but for this particular hotel four other rooms had issues like ours including the couple we traveled...More
Everybody will accommodate...Charli is aimed to please...the atmosphere is beautiful and the weather is amazing...staff is nice to say the least.. we want to say thank you to everybody here it's been a blast
I have to say that this hotel is much better than what I spected ! The hotel is located in one of the best beaches area in Bavaro , and they have good food ! U can even order lobster to your room every night...More
1 Thank Koky27
Response from Sachenca N, Director de Relaciones con Clientes at TRS Turquesa HotelResponded 4 days ago
Receive warm greetings from TRS Turquesa Hotel.
Our main objective is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us.
We work hard to satisfy our guests'...More
First, I do not welcome any kind of thank you response from TRS saying they appreciate that I stayed at their resort. I did NOT enjoy my trip at all and LEFT 3 days early because of the resort!!
So I travel every year in...More
4 Thank Tony L
Response from YulissaPuello, Director de Relaciones con Clientes at TRS Turquesa HotelResponded 6 days ago
Dear Tony L,
We would like to thankyou in order to taking your time to share your recent experience with us with other travellers.
We deeply regret any inconvenience you have suffered during your stay in our hotel we are very sorry because our service...More
The pro's of our stay in the Royal Suites: nice accommodations, 24-hour room service, extremely friendly butlers, on-demand rides to anywhere on the resort, luxurious swimming pools right outside our room, convenient access to the beach, unlimited drinks.
The con's: poor climate controls in the...More
3 Thank Rick H
Response from Sachenca N, Director de Relaciones con Clientes at TRS Turquesa HotelResponded 6 days ago
Dear Rick H,
First of all, we would like to thank you for sharing your experience with the users of Tripadvisor. Your words help us to offer a better service and to know what aspects we have to improve.
On the one hand, It is...More