The personal at the restauran don’t really know What is on the food my wife have an allergies and I ask about the dessert and at the end the recipe off the dessert was change and my wife has to go to see the doctor and a few days later the same happen in a different restaurant and they want my wife to sign a letter regarding the responsibility off the place
My name is Jessica. The pandemic put travel on hold. I hadn’t been on a vacation down south since 2014. My mother proposed we go to the Dominican Republic for April 2022. Despite the pandemic I agreed. This was one of the best decisions of my life. We went to the Cofresi Palm Beach in Puerto Plata. My first time in the Dominican. This hotel was amazing. So many things to do. Many restaurants and buffets to experience in the hotel. Activities by the pool from 10-12 and 3-5 with amazing entertainers. They include you into the activities in the days and also the activities on the evening. They come talk to you and are super friendly. I chatted and danced with Kiko, Koffee, Winston, Pickachu. They really make you feel like you have a good time. In the evenings the activities are around 8pm and there are shows every night. We did the catamaran and a Jeep excursion and they were both amazing. The people there make you feel so welcome and comfortable. All the staff there were super nice. So many areas to discover. I would recommend it to everyone and would definitely go again. So many things to do I feel I need to experience more of it. It’s a great experience to discover a different culture. You will absolutely love it. And as I said the people there really helped to make it the amazing trip it was. Recommend 100%.…
NEVER EVER WILL VISIT AGAIN We travel a lot. But this place was very rude. They called us liars when we said we gave the dude a $50 bill to get a better room. Will never go back to this resort EVER AGAIN. I am in an industry which has surveillance cameras everyday. After reviewing the footage they did give us our $50 back. Done. Going back to Punta Cana in the fall
Our family decided to stay here because the pictures were beautiful and the price was right. I regret not paying more for a different resort. We have stayed a number of resorts and this was by far our worst experience. Our greeting at the front desk was horrible, the staff was rude and not welcoming. We booked two rooms, one had to be moved because of a leak in the bathroom. They did provide us with a pack n' play which was appreciated. The property has A LOT of stairs, not stroller friendly and my 70 year old mother wasn't able to climb them. A shuttle is available but again loading a toddler on and off can get frustrating. The food wasn't good and you are not allowed to take out. This was tough because my toddler would go down for a nap so I couldn't leave the room or bring food back. No room service available. It seems like all staff were completely clueless when we asked them questions on where to go, the only highlight was VIP beach which is at a different resort. Covid testing is available for free, you are put in a room with everyone else testing for about an hour, they barely swab so you are bound to come back negative. We felt like we were constantly being judged by staff and we were uncomfortable overall at the resort. I will never go back and I will make sure not to recommend Confresi.…
Great place, really nice people, and great food. For the price, there wasn't anything in particular to complain about. Myself (25f) and my two friends were able to easily navigate all the stairs at the resort and felt very safe, always. The room was good, air conditioner worked and the shower pressure and temperature was good. Because of the lower price it is hard to complain about anything really. Would go again for sure!
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