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ClubHotel Riu Merengue

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ClubHotel Riu Merengue
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4,916 Reviews from our TripAdvisor Community

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Showing 4,059: English reviews
Sutton Coldfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW via mobile

We arrived at the Domincan republic on the 13th November for 2 weeks where we was welcomed by our rep Dindo who was very nice and informative on the coach to the hotel on arrival to the Roy merengue we was welcomed by all the lovely reception staff and a glass of fruit punch. When we got to our room... More 

Helpful?
4 Thank vikki3008
cullompton
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 days ago NEW via mobile

After deciding to go back to the Dominican Republic after 8 years we so glad we did, the staff were brilliant in all departments, including our rep Dingo, who couldn't do enough to help us. The food was OK something for everyone. Rooms are a bit tired but you only sleep in them.Still no kettle in rooms so this was... More 

Helpful?
5 Thank jackiecullompton
Bodmin, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Brilliant hotel , one of the best we've been loads of entertainment day and night , however there's nothing to do outside the hotel if you want winter sun and sit on the beach or pool drinking cocktails all day this is perfect

Helpful?
8 Thank traceymac63
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

My mum and I stayed here for 2 weeks at the beginning of November. For the price we paid it was a brilliant holiday. I must admit I was about concerned after reading some of the reviews on here but to be honest, you have to take it all with a pinch of salt. We arrived Saturday afternoon to a... More 

Helpful?
10 Thank Frances B
Middlesbrough, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 week ago

We stayed last year(see review),and returned as its a great resort ,especially for those with mobility issues .The hotel were superb,giving us a great upstairs room(1555),close to reception......just what we needed. Travel enough,and one day you will luck out...our turn..........11 days of rain,and sometimes it THREW it down !!! FREAK weather....it happens. The complex did REALLY well to deal with... More 

Helpful?
3 Thank m000000000
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We appreciate your positive comments about our staff. They work very hard to make everyone feel welcome. On the other hand, we regret to read you did not enjoy the... More 

Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This is a hard one. We travel quite a bit, but never been to a Riu resort, we were told they are a very good chain. If all of them are like the Merengue, then I feel bad for anyone who chooses any of these hotels. We went as a group of 8. Hubby and I and our two kids,... More 

Helpful?
1 Thank spideyman
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I liked to restaurants and the food very much. And the day trip to a school and a little cocoa and coffee plantage. But the water was not that clear by the shoreline that i wish for, but instead a lot of small and medium fishes to watch if you give them bread.

Helpful?
2 Thank Tina H
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here can't complain about the hotel it was lovely, also the resort, food was nice but did get repetitive in the second week, beaches were lovely, our only complaint was the entertainment staff, think it's ok to chat up 13 year olds his name is sexy champoo, he inappropriately touched my daughter and her friend also he took... More 

Helpful?
6 Thank Tracy T
Cambridge, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

We recently stayed here for 2 weeks holiday with Thompson, it was lovely but the beds where not comfy myself and my partner where suffering from back and neck ache most of the holiday. The room was always clean but I do think the drinks could have been filled every day... we spent the evenings in the room as going... More 

Helpful?
4 Thank h4yleyp
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are committed to give all our guests a... More 

Hamilton Ontario
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

The over all service was poor, the pool was not clean, lack of towels, food so so. The employees appear unhappy. Are travel group was not pleased with the over all experience. Beautiful area, the Hotel needs to work on the customer service. Three employees Nana and Samuel are certainly an asset also Ricardo! I do not like to paint... More 

Helpful?
1 Thank cosmokitty50
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacations in the Dominican Republic. We regret that you could not enjoy your stay as much as you planned. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values of our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about ClubHotel Riu Merengue

Address: Bahia de Maimon, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: ₹ 6,887 - ₹ 14,728 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 1007
Reservation Options:
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue
Hotel Style:
#3 Best Value Hotel in Puerto Plata
#5 Spa Hotel in Puerto Plata
#10 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Merengue staff and other travellers.
298 questions
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Questions? Get answers from ClubHotel Riu Merengue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden area rooms seems to be pretty good.”
 of 5 bubbles spideyman, 21 Nov 2016 | Read review
“Ask for upper room to avoid bugs”
 of 5 bubbles Jimani, 15 Nov 2016 | Read review
“Think twice before booking”
 of 5 bubbles thesantosfamily, 6 Nov 2016 | Read review
“We always book the top floor.”
 of 5 bubbles WightLadyIOW, 6 Nov 2016 | Read review
“We were near hotel lobby so when the rain poured you didn't get wet going to eat”
 of 5 bubbles Goaforme, 1 Nov 2016 | Read review
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