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VH Gran Ventana Beach Resort

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VH Gran Ventana Beach Resort
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4,981 Reviews from our TripAdvisor Community

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Showing 4,375: English reviews
Reviewed yesterday NEWvia mobile

The place was nice, clean bedroom beautiful beach, nice pool,the food quality was regular nothing extraordinary, I got the hotel @ 4:00pm and I was hungry there wasn't food between 3:30 to 6:30( I spent like 3 hours hungry...awful service ( when I came back from the beach they didn't have towels for the guest and they didn't do nothing...

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Helpful?
Thank Amaury T
Reviewed yesterday NEW

While the Gran Ventana offers good value based on its amenities and location, where it really shines is service and overall commitment to customer service. The staff at this hotel really did make my wife and I feel like we belonged at the hotel. Everyone who worked there really did seem to be enjoying themselves. After a week you see...

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1Thank Thomas J
Midland, Canada
Reviewed yesterday NEW

This is our second visit to the Gran Ventana. The staff make you feel like family, and the food is amazing. Salomon, one of the dining room managers, always made sure our dining experience was top notch. Raul, the dining room manager at the main buffet, made sure we were always happy, and had our table ready at all times....

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3Thank 800ivan65
Reviewed 2 days ago NEW

I cannot say enough to express what an amazing time my boyfriend and I had at this resort. There was something for both of us to be entertained and happy everyday. The food and staff were excellent and there are a few I'd like to particularly mention: Santa a wonderful server at the buffet Jose Miguel also a great server...

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2Thank Rishma L
orangeville, ontario
Reviewed 5 days ago NEW

It was our third visit of the year (and close to 20th overall) but the most rain in more than 75 years did not spoil our holiday. October is our favourite time to visit as the resort is more quiet. We were pleased we had the premium programme so we could go to the Vintage Club on those rainy afternoons....

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4Thank DarleyDaleGirl
kitchener
Reviewed 5 days ago NEW

This resort is a great place for "bang for your buck". Staff are amazing, very friendly, helpful and welcoming. Special thanks to Cesar! who was fun, friendly and had a way to make guests feel "like family". Food was great!! Our room was always clean and the maid service excellent. This is a small resort so you don't have to...

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2Thank cherstarr
Merrickville, Canada
Reviewed 1 week ago NEW

My wife and I chose the Royal Package, and we were not disappointed. From the time we arrived, right up until the time we left. Lets start with the arrival. Upon entering the resort, we were greeted with a cool refreshing cocktail. Immediately upon checking in, we were taken up to the "Vista Lounge" which is a perk for Premium...

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3Thank paul562015
Mississauga, Canada
Reviewed 1 week ago

Our first room was 1322. It was quiet and we had a partial sea view. Unfortunately the area had experienced torrential downpours the previous week and continued off and on during our week. We had a small leak from the bathroom ceiling (roof direct above) our first full day & the 2nd day water appeared on the wall beside the...

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2Thank NancyPToronto
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

We are delighted to know that you enjoyed your visit to Gran Ventana despite the rain. Thankfully the rains have slowed and most of the water has receded. It has been a difficult few weeks and we truly appreciate your wonderful attitude. We do hope we will be able to welcome you back under better weather circumstances so you can...

London, United Kingdom
Reviewed 1 week ago

We have just arrived home having spent the last 6 days here and can honestly say it was great. From the moment we arrived we were made to feel so welcome. All the staff made you feel special and were always smiling, even in the rain.. :) The room we were given was very bright and airy with a fresh...

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8Thank Steve T
Reviewed 1 week ago via mobile

The food, the rooms, everything was so amazing but nothing beats the love attention and dedication of all the staff. Everyone here truly cares and made us feel like family. We want to take the time to particularly thank ALEX and CESAR for always keeping us happy and entertained. The group amazed us with their memory of our names and...

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3Thank Kawsar-al A

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about VH Gran Ventana Beach Resort

Address: Playa Dorada | PO Box 22, Puerto Plata 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: ₹ 7,603 - ₹ 22,470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VH Gran Ventana Beach Resort 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Ventana Beach Hotel
Gran Ventana Dominican Republic
Gran Ventana Puerto Plata
Gran Ventana Beach Resort Puerto Plata
Hotel Gran Ventana Beach
Grand Ventana Beach Resort
Gran Ventana Hotel Dominican Republic
Hotel Style:
#3 Luxury Hotel in Puerto Plata
#3 Top resorts Hotel in Puerto Plata
#3 On the Beach Hotel in Puerto Plata
#4 Romantic Hotel in Puerto Plata
#4 Family Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from VH Gran Ventana Beach Resort staff and other travellers.
751 questions
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Questions? Get answers from VH Gran Ventana Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms will not have an ocean view from inside the room, but ours was an average room and very quiet.”
 of 5 bubbles thomasjQ1598KG, 7 Dec 2016 | Read review
“Beach view covered by trees but nice sound of water”
 of 5 bubbles 723rishmal, 6 Dec 2016 | Read review
“We stayed in the Lenora part and it was awesome.”
 of 5 bubbles cherstarr, 3 Dec 2016 | Read review
“Upgrade to Premium or Royal package, it was well worth it for us.”
 of 5 bubbles paul562015, 1 Dec 2016 | Read review
“#1322 - quiet with partial sea view. #1347- premium large corner room with both balcony and separate large window.”
 of 5 bubbles NancyPToronto, 27 Nov 2016 | Read review
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