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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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1,190 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Start your review of Sunscape Puerto Plata Dominican Republic
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Reviewed yesterday NEW

We traveled to Sunscape from March 11th to 17th. The resort itself is very nice and clean. We found the staff to be helpful and courteous. We originally had poolside rooms - big mistake! After 4 sleepless nights (up until 4am the 4th night!) I finally had enough and complained. The concierge was able to put us in the sunclub...

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Helpful?
1Thank Mark M
Reviewed 2 days ago NEW

Hubby and I spent a week here (Feb 25-Mar 4 2017) We had a wonderful time. The staff are all wonderful, rooms are clean, building 10 is a great location. Food was good ate at windows and castaways all week. Beach was nice. We are planning on returning to this resort and would recommend it to people.

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2Thank Rosemary G
Prince Edward Island, Canada
Reviewed 2 days ago NEW

so I went to this resort on a recommendation from a friend...my gf and I had a great time...the resort has undergone some upgrades....and will ...im told undergo more...the manager told me that it will further effort to become a 5 star resort...sistering with 4 other neighboring resorts....much like the rui chain.....this is not a luxury resort....do not upgrade to...

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2Thank billyjoe188
Moncton, Canada
Reviewed 2 days ago NEWvia mobile

This Resort was better then expected! First time in Dominican! Upon Arrival, greeted and checked-in quickly, however had to wait awhile for rooms to be ready, gave us a chance to explore resort, go swimming and have lunch! Rooms- Very Clean (Block 1200), closest to the beach. Room was cleaned daily and stocked with water, pop and beer. Beach- its...

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3Thank Cassie L
New York City, New York
Reviewed 2 days ago NEW

I definitely recommend Sunscape Puerto Plata. The service is amazing, and all of the staff are nice and attentive. They did not expect tips, but they definitely deserve them. Dining and bars: There are plenty of bars and food options! I have no complaints about any of the restaurants. Dinner was amazing at the specialty restaurants, and the waiters fill...

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3Thank Myrtyle
TISDALE
Reviewed 3 days ago NEW

We thought the hotel was quite nice. The room was quite nice, since Sunscape just took over, it would have been updated a little in the last couple of years. The food was great, and we loved all of the a la carte restaurants. We felt sorry for the Castaway restaurant, because it is down by the beach not many...

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Thank Amber E
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Amber E, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We appreciate your feedback and look forward to welcoming you back soon. Warm...

Roskilde, Denmark
Reviewed 3 days ago NEW

We have just spent two weeks at your hotel. This review could have been 5 stars, as many of your review are, but if you want to be in that league, you got to pay more attention to your customers! It’s is a very well designed and managed hotel area. Nice layout, nice maintained and a lot of people are...

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3Thank Gert4000
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Gert4000, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Puerto Plata. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. As a service oriented...

New Brunswick, Canada
Reviewed 3 days ago NEW

We just got back from this resort and we loved it. Had a great week rooms were clean and newly renovated. We were in building 7 which was a little noisy from the street behind it and the night club at the mall but all is good. Food was good we had two picky eaters with us and they found...

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1Thank amyn828
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear amyn828, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for your nice comments, it is a pleasure for us to know you spent a grateful experience here. We will let our staff know about your compliments. It's good to know you liked the hotel and services, thank you very much....

Sackville, Canada
Reviewed 3 days ago NEW

We recently returned from a week at Sunscape Resort and Spa, Puerto Plata. The beginning of our stay ,did not start off as we expected but thanks to Genora at the Concierge Desk and her GM, Jhonathon it ended on the perfect note. The rooms are clean and spacious, simply decorated but have all the amenities that are required for...

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1Thank wendistimson
Brentwood, Tennessee
Reviewed 4 days ago NEWvia mobile

A wonderful place for families. Kids really enjoyed the Kids Club and the pool and beach were excellent. Got a Sun Club Suite and it was well worth the extra money with private pool area and dining area as well! Employees were very friendly and helpful, especially Johaira and the other ladies in the Sun Club office. Hope to come...

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1Thank wmalders
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear wmalders, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: ₹ 8,313 - ₹ 18,654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Luxury Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travellers.
412 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have families then avoid the poolside”
 of 5 bubbles markmM1237HG, 26 Mar 2017 | Read review
“Request first floor if you have any mobility issues, as there were no elevators.”
 of 5 bubbles AmberE699, 24 Mar 2017 | Read review
“building 8 I think would be great”
 of 5 bubbles amyn828, 24 Mar 2017 | Read review
“Sunclub for sure, worth the little extra”
 of 5 bubbles novagirl, 22 Mar 2017 | Read review
“Buildings 4, 5, 6 and 7 are quiet but a bit far from the beach.”
 of 5 bubbles PedroDeToronto, 21 Mar 2017 | Read review
5 of 5