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Crowne Plaza Santo Domingo

979 reviews
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Traveller (380)
Room & Suite (277)
Dining (110)
Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“nabu restaurant”(16 reviews)
“ocean view”(19 reviews)
“business hotel”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (979)Write a Review
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All reviewsnabu restaurantocean viewbusiness hotelroom servicecaribbean seathe club loungebusiness tripexcellent servicepool areadominican republichotel lobbybreakfast buffetboca chicachecking inexcellent hotelspoke englishenjoyed my stay
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21 - 25 of 490 reviews
Reviewed 15 August 2017 via mobile

Just had dinner at the hotel restaurant the service was impeccable the ceviche was delicious and the view was stunning I would highly recommend anyone traveling to Santo Domingo to visit this restaurant at the Crown Plaza Hotel!!More

Thank redlangleyexec
Response from ManagerGS, Guest Service at Crowne Plaza Santo DomingoResponded 17 August 2017

Dear Redangleyexec, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. How...More

Reviewed 15 August 2017

For the past two years, my company has held a conference at the Crowne Plaza for US American faculty members. Both years we were met with friendly service, professional staff, and great facilities. We hold our conference in the conference room on the 15th floor,...More

Thank Erin S
Response from ManagerGS, Guest at Crowne Plaza Santo DomingoResponded 30 August 2017

Dear Erin S, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback....More

Reviewed 13 August 2017 via mobile

Don't stay here, the hotel is good for the price, but you'll be sweating all night. They have the room's AC programmed not to go below 70 degrees, but with the hot weather in Dominican Republic the temperature in the room will stay at 76...More

1  Thank As100419
Response from ManagerGS, Guest Service at Crowne Plaza Santo DomingoResponded 14 August 2017

Dear As100419, Thank you very much for taking the time to write your comments. We are sorry to hear you had a less than pleasant stay with us. Regarding your observations about the Air Conditioner we will be passing the information to the Maintenance Department...More

Reviewed 11 August 2017

As an IHG Spire member, I had traveled many locations in different countries. All of them always clean, well located, great service and highly comfortable. However, I need to put this one aside not just because of having a great team of people that actually...More

Review collected in partnership with this hotel
Thank Angel P
Response from ManagerGS, Guest Service at Crowne Plaza Santo DomingoResponded 11 August 2017

Dear Angel P, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback....More

Reviewed 11 August 2017

Considering it was a Crown Plaza, I found the customer service and room mediocre. It has the potential to be much more. Over priced breakfast, standard room and no wow factor. Will try different property next visit.More

Thank 85judih
Response from ManagerGS, Guest Service at Crowne Plaza Santo DomingoResponded 11 August 2017

Dear 85judih, Thank you very much for taking the time to write your comments. We are sorry to hear you had less than a pleasant stay with us. We would like to speak with you in order to know more details about your recent stay....More

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Traveller (380)
Room & Suite (277)
Dining (110)
Pool & Beach (45)
Hotel & Grounds (322)
Bathroom (16)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$ 114 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Santo Domingo
#3 Spa Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Santo Domingo
#3 Spa Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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