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Crowne Plaza Santo Domingo

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789 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Santo Domingo
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Showing 399: English reviews
Cabarete, Puerto Plata, Dominican Republic
Reviewed 6 November 2015

Executive floor rooms with access to the Club Lounge on 14th floor with food and drinks of some kind of another available complementary 6am to 9pm kept our group of 8 rooms entertained. Smooth and fast checkin.

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Thank P0C0PEL0
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Pocopelo: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We appreciate your comments and we are happy to know that you and the group were able to enjoy all our facilities. Our goal is not only to provide superior service but also to exceed each and every one...

Santo Domingo, Dominican Republic
Reviewed 4 November 2015

Stephanie and Sergio from the front desk conducted themselves in a very professional manner. They have always been very polite, helpful without being agitated even under difficult circumstances. They represent your hotel well.

Review collected in partnership with this hotel
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Thank stevesima
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mrs. Stevesima: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Thank so much for your special comments about our Front Desk Team. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear...

San Diego
Reviewed 3 November 2015

Great hotel, very friendly staff and great restaurant. I recommend this hotel without hesitation. From arriving prior to my meetings to leaving early in the morning to catch a flight at 5am, I felt well taken care of.

Review collected in partnership with this hotel
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Thank andkn
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Andkn: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic stay with us. We appreciate the recommendation and...

New York
Reviewed 3 November 2015

Service was excellent, great staff, very accommodating.the breakfast presentation was very good. Beautiful hotel with great view. I would definitely choose as one of my first choice to stay again.repeat guest.

Review collected in partnership with this hotel
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Thank ksamuelsnyc
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. ksamuelsnyc: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice on your first visit to Santo Domingo. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic...

Haywards Heath, United Kingdom
Reviewed 2 November 2015

Large comfortable hotel with good sea views, nice facilities, business centre, swimming pool, casino, choice of restaurants. Tried to charge me for mini bar and other services I had not used, as is often the case with some hotels in this chain. But removed the extras from the bill without quibble. The neighbourhood behind the hotel was possibly a no...

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Thank Neilt T
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Neilt T: First, we would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We appreciate your comments and truly hope to improve upon our services for the next time you choose to stay with us. We pride ourselves on our ability to offer each guest exceptional customer service and...

Haaltert, Belgium
Reviewed 21 October 2015

Small rooms and insufficient noise isolation between the rooms (you can hear your neighbor talk, going to the shower, etc.). Friendly and courteous staff, nice view from the breakfast restaurant. Harassment by locals (want to show you a bar, restaurant, etc.) starts on the steps from the hotel when coming out.

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Thank Roland-Ganale
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Roland-Ganale: First, we would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We appreciate your comments and We do sincerely apologize for the inconvenience during your stay with us. We pride ourselves on our ability to offer each guest exceptional customer service and provide them with a memorable...

Dubai, United Arab Emirates
Reviewed 20 October 2015

I would like to thank you for your Good and amazing quality of services and its nice and wonderful Hotel, we enjoy and have fun. Also its nice food and Excellent services.Thank you for the good service.

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1Thank sakka84
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. sakka84: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic stay with us. We appreciate the recommendation...

Bogota, Colombia
Reviewed 16 October 2015 via mobile

The Hotel is very clean and organized. The elevators are fast and you don't have to stand there for hours waiting to go up to your room. The AC was a little bit loud, very efficient but loud. The restaurant is reasonably priced but be careful it does not have an extractor and because it's a closed area in the...

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Thank aje302
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear aje302: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice. We are happy to hear that you had a fantastic stay with us. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. Thank you for let us...

Atlanta, Georgia
Reviewed 9 October 2015

I have no complaints at all here. I admit I stayed 1 night only. The one day I was there I found nice. It was clean, the bathrooms were very nice and clean. The bathroom even had a 'bidet'. The bed was super comfortable and they had underneath parking and wifi. I mention the wifi because it was part of...

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Thank Johnny P
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Johnny P: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We appreciate your comments and it is wonderful to know that you had a fantastic stay with us. Our goal is not only to provide superior service but also to exceed each and every one of our guests’...

Stamford, Connecticut
Reviewed 6 October 2015 via mobile

First of all, the staff was SO nice, welcoming and respectful... We had incredible treatment. Not only was our room spotless and smelled fresh, our view was breathtaking. Hotel is beautiful itself with gorgeous views outside almost every window. Breakfast was delicious. I loved that there was such a variety- including authentic Dominican food. The pool area along with the...

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Thank kusiaaa
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear kusiaaa: We would like to thank you for choosing Crowne Plaza Hotel for your recent visit to Santo Domingo City and most of all for your valuable feedback. We are glad to hear that you found our accommodation comfortable and rested well during your stay. We are very proud of our staff and the service they provide to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: ₹ 8,033 - ₹ 11,504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#6 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
13 questions
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Phoenixville, Pennsylvania
San Francisco, California
WILLEMSTAD, Curaçao
4 months ago
American Canyon, California
7 months ago
Wisconsin

See all questions (13)

Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room s are nice. With a view.”
 of 5 bubbles clow99, 7 Jan 2017 | Read review
“Choose a room with sea view, it's worth it!”
 of 5 bubbles Ellaes, 30 Dec 2016 | Read review
“Very comfortable”
 of 5 bubbles 478scarlets, 29 Nov 2016 | Read review
“higher floor with a balcony, Executive floor has a naccess to Executive lounge”
 of 5 bubbles doranobi, 27 Nov 2016 | Read review
“Any room on the 9th floor seems to be the best ones there....ocean view if possible for great sunrises”
 of 5 bubbles 777sanjind, 24 Oct 2016 | Read review
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