We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Santo Domingo

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Santo Domingo
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

567 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Santo Domingo
See the most recent reviews
Showing 294: English reviews
Virginia
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 September 2015

I just stayed four nights at this hotel and enjoyed my stay very much. The rooms were very comfortable and the people working at the hotel were very nice and always friendly. My only complaint is the closets are very small for suits and the one side of the close for shirts does not allow them to hang down fully... More 

Helpful?
1 Thank Chapingrande
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Chapingrande: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

everycontinent
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2015

Perfect service. Al staff were accommodating and went out their way to assist. Hotel is a bit dated but still a great bargain. Nice pool on 8th floor, nice small gym, and hotel breakfast is the full buffet w omelet/egg station. Play slots at casino next door if that is your thing. Kudos to front desk staff for being especially... More 

Helpful?
1 Thank Fulito
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Fulito: On behalf of the entire staff of the Holiday Inn Santo Domingo thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you... More 

boston,mass
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 September 2015

I chose this hotel baiscly because of the reviews of how great the service was, WRONG. Staff barley spoke to me, and when I check in the guy at desk said I was there for 2 nights but in fact was 3 nights and told me it include breakfast but a lady told me not include, NO ONE HAD NO... More 

Helpful?
Thank larry m
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Larry M Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely, More 

Santo Domingo Province, Dominican Republic
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2015

Great hotel with excellent and wonderful service. Of particular note, Yandery in the Level 2 Bar and Lounge was great, making perfect drinks with friendly service! Extremely clean hotel. Hope to be back soon.

Helpful?
1 Thank 4kckckc
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest 4kckckc We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2015

I have to say my best experience with Yandery Crispin has been exceptional. I have never had the kind of customer service she provided. She should be a manager to mentor the other employees that where not so good. I have to admit she has been absolutely exceptional as an customer service representative.

Helpful?
1 Thank Rodrigo R
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Rodrigo R: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely, More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2015

I usually go to Santo Domingo multiple times a year and I always stay here and is not just for its location. The staff make the difference and make you feel at home. They are friendly, very helpful and even know you by name. The facilities are clean and the restaurant is very good but also is near to couple... More 

Helpful?
2 Thank Jose G
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Jose G On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2015

I spent over two months at this hotel and it was the best experience I had starting with: - Cordiality and spirit to serve from the staff: Edgar,Haciel, Urpi, Daira, Maite, Lisalys, Claudio, Edward, Daivi, Luis, Sosa, Beatriz, all made me feel like a real VIP. - Excellent food at the restaurant. - Comfortable rooms. - Premises always clean.

Helpful?
1 Thank Claude D
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Claude D On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2015

Erick Pena, Naldy Arias, Michel Brito, Haciel Pimentel makes your dinner a tasty, rich, funny and entertained! They are the best people in the restaurant..funny, really example of customer service! great service, really good food and the best envirnment ever! Thank you Holiday In DR!

Helpful?
Thank lizzettef2014
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Lizzettef2014: Thank you so much for your review of our hotel and we appreciated your visit from Puerto Rico. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Guaynabo, Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2015

Holiday Inn Santo Domingo is a great hotel for business and visitors in general. The staff is very cordial and willing to help in any way possible. The facilities are well kept and the Aromas restaurant is very good for breakfast as well as their lunch buffet. For dinner there are also many restaurant options walking distance from the hotel.... More 

Helpful?
1 Thank Eduardo Q
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Eduardo Q We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Miami Springs, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2015 via mobile

I'm a world traveler. So, I've see my share of hotels. Especially, in Santo Domingo. By far one of the best hotels. Whether, you are on a business trip, or just a simple family getaway. My daughter and I love it. The hotel staff, is very knowledgeable, friendly, respectful and accommodating. And it's also a very secured hotel. Where the... More 

Helpful?
Thank Wanda M
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Wanda M On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".... More 

186 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (125)
Viewed
Room/Suite (25)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (29)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (5)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (10)
Viewed
Room/Suite (27)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Santo Domingo hotels
Crowne Plaza Santo Domingo
#8 of 79 in Santo Domingo
755 reviews
JW Marriott Hotel Santo Domingo
#1 of 79 in Santo Domingo
861 reviews
Show Prices
Show Prices
Show Prices
Gazcue
Courtyard Santo Domingo
Courtyard Santo Domingo
#4 of 79 in Santo Domingo
464 reviews
Radisson Hotel Santo Domingo
#15 of 79 in Santo Domingo
424 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 

Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: ₹ 8,960 - ₹ 17,304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, IHG, Booking.com, Travelocity and Priceline so you can book your Holiday Inn Santo Domingo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo
Hotel Style:
#1 Spa Hotel in Santo Domingo
#3 Business Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santo Domingo staff and other travellers.
6 questions
Ask a question
Brookline, Massachusetts
over a year ago

See all questions (6)

Questions? Get answers from Holiday Inn Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a high floor to have a view of the city and be close to the pool”
 of 5 bubbles ErickR929, 28 Nov 2016 | Read review
“Floors 7 - 9. Especially the 8th Floor”
 of 5 bubbles lavestergarner, 18 Oct 2016 | Read review
“I like the view on top floors. kind of panoraminc”
 of 5 bubbles gjcosiop, 25 Apr 2016 | Read review
“Higher floors better views”
 of 5 bubbles JeroKenshin, 20 Apr 2016 | Read review
“The suites are on the street side and can be loud, but the size of the room made it worth it.”
 of 5 bubbles justme991, 11 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay