We had a great time at the hotel during our stay in Santo Domingo. Claudio Ramirez was a great host at the restaurant and made it an enjoyable experience. I would highly recommend the hotel and restaurant if you’re planning a trip to Santo Domingo.
The hotel is in the heart of historic Santo Domingo and it has its own history. Our room was not as expected, since the window shade was noisy and the beds uncomfortable. The room was not well equipped, not good space. We understand that it is an old building, but we did not feel that our room was equivalent to the price we paid. The restaurant is OK for breakfast and lunch. The pool is OK and the place in general is nice.
This is such an iconic, beautiful and well located property! Nothing to fault about that. The decor and property grounds have been carefully restored and I loved exploring every corner of the hotel. There is quite a lot of difference between the rooms. We had two rooms in the same category and they were of different sizes. The breakfast was lovely too, quite a spread compared to other places in the Dominican Rep. The only negative for us was the extremely indifferent (bordering on rude) reception staff who were there in the afternoon. Rossi who checked us in was extremely helpful and very polite, its a pity her colleagues did not share the same passion for work. The gentleman and lady manning the reception in the afternoon could not be bothered to answer our queries properly, were absolutely disinterested in doing routine work and even misguided us into doing a 40 minute "walking tour" where we had to pay 120$ to the guide! I hope the management looks into this. Apart from this I loved this place and if I ever return to DR, I will certainly stay here.…
I wish I would stayed longer at this hotel. The service and staff was great, and the location was perfect with free parking included. Also loved the hotel, very nice and clean and the food at the restaurant was delicious, definitely planning on coming back!!
Our rooms were in the older part of the hotel which is lovely though we had to go up stairs to get to the bathroom. Staff is young and helpful but they urge you to take their own taxis which are much more expensive. The fresh fruit at breakfast was a disappointment as it was not ripe. Yet overall a pleasant experience.
The staff don’t speak English and make no effort to do so. They react “allergic” to people who don’t speak Spanish. The metal stairs of the pool had sharp metal pieces and my daughter got wounded in her foot to the point that it heavily bled. The breakfast was of very low quality. The hotel as well as the room had no maintenance and for instance the flush of the toilet was falling off. The mattresses at the pool were old and not maintained. The money for value ratio is absolutely below anything I have encountered. This is at best a 3 star hotel by western standards. Stay away from this place.
The hotel is clean and service was excellent. Everyone was nice, especially Ramon and Claudio. Ramon was making sure we have everything we need by the pool and enjoy our afternoon swim. He and Claudio were tentative to our breakfast. Ramon made a wonderful cappuccino and Overall we were very satisfied with our stay and will definitely stay here again.
I had an awesome experience at Hodelpa Hotel. My room was pristine and all my questions were promptly answered. I will love to go back soon and enjoy the mojitos relaxing by the pool. The hotel staff was always professional, kind, and extremely helpful. The property is immaculate and the breakfast buffet was delicious.
My experience at Hodelpa Nicolas de Ovando was superb. The hotel is located near the most amazing historic places in Santo Domingo. The hotel staff is extremely professional and take the extra mile to ensure you have an outstanding stay. The hotel is very clean and your requests are answered in a promptly manner. I can't wait to go back!!!
Hodelpa Nicolas de Ovando is extremely well located within la Zona Colonial in Santo Domingo. You can walk to many restaurants and all historic landmarks. The hotel was spotless clean including our colonial room. The staff was awesome!!! They treated us kindly, with respect, and catered to all our needs. We will definitely return!!!!