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Renaissance Santo Domingo Jaragua Hotel & Casino

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430 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
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Showing 290: English reviews
Santiago de los Caballeros, Santiago, Dominican Republic
Reviewed 20 October 2015

This was one of my favorite hotels for many years. I used to stay here at least 5 times a year. The staff made this hotel special, the hotel was always spotlessly clean, however, the facilities were getting very tired. I just returned from my weekend stay following their refurbishment and I'm happy to say there were some familiar faces...

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Helpful?
Thank Stuart C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Stuart Thank you for your lovely review, it certainly gave us all a smile this morning when we read it. We have been very fortunate that we were able to renovate this iconic hotel, and I am happy to hear that you liked what has been done. It is great to hear also that you enjoyed our new funky...

St. Petersburg, Florida
Reviewed 18 October 2015

I have stayed at the Jaragua many times. Although I was sad to see it close for a year, the renovations they made were well worth the wait. In particular the rooms. Wow! They are luxurious, clean, friendly and fantastic. The beds are brand new, the showers hot and steamy and the whole over all feel is one of a...

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Helpful?
Thank Carl R
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Carl Thank you for reviewing our hotel it is very much appreciated, and thank you for sharing it on Tripadvisor. We have just finished a $40million renovation and as you mentioned the rooms are luxurious. Thanks again, Carl, and Hopefully we will get to host you again on your next visit to Santo Domingo. Matt Matt Knights General Manager...

Monterrey, Mexico
Reviewed 18 October 2015

It's always a drag when you travel for business and can't find the amenities and installations to either be able to work comfortably or unwind after long hours at work -- and fortunately this property has plenty to offer in both aspects, allowing me to work in a pleasantly minimalistic yet expansive comfy room and work out the stress in...

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Helpful?
Thank John C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear H5278TBjohnc Thank you so much for sharing your experience on Tripadvisor, it is certainly appreciated. You are right that business trips can be a drag, but I am happy to hear that your stay with us allowed you to wind done while you were away from home. Hopefully when you come back to Santo Domingo we will be able...

New York City, New York
Reviewed 14 October 2015

Basically the place is run very well. The staff are friendly and helpful. Everyone was proficient in English. The room was clean. The bed was comfortable. The pool area was nice with a small outdoor restaurant for drinks and food.The food was very good. Elevators were very modern and worked flawlessly. I felt very secure in the hotel as well....

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Helpful?
Thank Tino C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Tino C Thank you so much for your lovely review of our hotel, it is very much appreciated. Like you, I also love the pool area, a very relaxing spot to hang out at. I will make sure to share your kind words with our team as they will be thrilled, especially with you note on their level of...

Reviewed 13 October 2015

Haven't been to the Dominican Republic in over 10 years and came back in October to stay at the Renaissance Jaragua. They have renovated the hotel and it looks great. the reception area and lobby are new and welcoming. They have a new restaurant and bar area where the old reception used to be. The pool has been renovated and...

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Helpful?
Thank Alonzo B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Alonzo I am glad to hear that you enjoyed your return to Santo Domingo and that you enjoyed our hotel. It sounds like you had a great time at our Gastronomia Alternativa and the DJ played some cool sounds. We host this event every Saturday and it is a great way to relax around the pool. You mentioned Edilly...

Los Angeles, California
Reviewed 13 October 2015 via mobile

The best thing about staying at this property are the staff. The most helpful, friendly, professional and always going above and beyond to make your stay memorable. So first let me commend the following staff members: Alena at the Front Reception Desk. Her warm welcome smile when we arrived. It really sets the tone of our stay. Very knowledgeable with...

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Helpful?
1Thank Russ L
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Russ I love your pictures, some great shots of our food. It sounds like you had a great stay with us and that many of our associates made it special for you. You also mentioned our Executive Lounge (yes that view is spectacular) and I will certainly review your feedback with our team. I will be sure to thank...

Apex, North Carolina
Reviewed 11 October 2015

Oh, wow. I'm a frequent Marriott patron and this hotel exceeded my expectations. They just underwent a total renovation and it shows. Amazingly clean rooms. Fantastic service. Great view of the ocean. Maria at the front "desk" was a gift. She went above and beyond to help us. It's kind of crazy that this is blocks away from "real life"...

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Helpful?
Thank CarolinaKStew
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you Carolina for your amazing words. We really appreciate that you share it with us. We’re glad that you liked and enjoy our service in our hotel, but also that you discover new things while you we’re here. You sure live life to discover! We hope to have you again in our Renaissance Santo Domingo Jaragua so you can...

Jersey City, New Jersey
Reviewed 30 September 2015

well, let me just say in my most humble of opinions, I found it to be Grand! I mean it is sensational! I check in and to my delight, every staff member that I’ve met this past June are still there- more on them later. I was famished from my flight and decided to drop off my bags and head...

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Helpful?
Thank HLuiz M
jcastillo82g, Director of Sales & Marketing at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear HLuis~ Thank you for your great comments about our hotel and our staff, we are very happy that you were able to come back and enjoyed once again our great outdoor facilities, amazing lounge overlooking the blue ocean and of course our great tapas and meals at Luna, our signature restaurant located at our trendy and spacious lobby area....

New York, New York, United States
Reviewed 28 September 2015

Yes, the hotel was renovated recently and it looks nice and clean, but there were several issues with this trip. It started with the fact that I booked a room in the gardens and they asked me if I want to upgrade. Well, I did not for an extra 30 dollars, but then came the play. They try to get...

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Helpful?
2Thank David B
Jaragua H, Director of Sales at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear David, Thank you for taking the time to give us your feedback. We’re sorry for the experience that you had during your stay in our hotel. We have to say that our brand has high standards and value which every ambassador’s has to fallow because of that we want to make sure that our guest have the best experience,...

Reviewed 25 September 2015

Very nice stay. the hotels seems to be recently renovated - big difference from what it used to be. It is very spacious and the service is impeccable- way to go Renaissance. They have a threatre attached to it as well as a casino - will visit again

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Helpful?
1Thank Michael C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you so much for your kind words Michael. We are very pleased to know that you liked our renovation and that you have explored and enjoyed some of our area. We really hope to welcome you back again in our hotel so you can keep discovering new things. Matt Matt Knights General Manager Renaissance Santo Domingo Jaragua Hotel &...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Sol Pool Lounge & Restaurant
Cuisines: International
No photo provided
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: ₹ 9,619 - ₹ 12,757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at the fifth with a view on the sea. The room was cleaned.”
 of 5 bubbles bettyroc88, 12 Jan 2017 | Read review
“Do not stay in connecting rooms, unless you have both rooms”
 of 5 bubbles lcdovelazquez, 9 Jan 2017 | Read review
“Best location is In the main tower”
 of 5 bubbles , 3 Jan 2017 | Read review
“If you want to enjoy your nights, stay away from the second and third floor of the main tower.”
 of 5 bubbles MannyxRV, 13 Dec 2016 | Read review
“Tower is probably a better location”
 of 5 bubbles jcasanovadavis, 13 Dec 2016 | Read review
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