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Renaissance Santo Domingo Jaragua Hotel & Casino

Avenida George Washington 367 Apto. Postal 769-2, Santo Domingo 07692 Dominican Republic
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Traveller (1108)
360
Panoramas (52)
Room & Suite (402)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#3 of 93 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy a relaxing escape with a stay at Renaissance Santo Domingo Jaragua Hotel & Casino, an upscale oceanfront hotel in the Dominican Republic. From our unparalleled location near the best of Santo Domingo, enjoy easy access to local attractions including the National Botanical Garden, Colonial Zone, and Catedral Primada de América. After a busy day, unwind with a relaxing visit to our on-site spa, or keep up with your workout at our 24-hour fitness center and outdoor pool. Refuel with our on-site dining options featuring locally inspired cuisine at our Luna Bar and Restaurant and Bohio Coffee House, and with 24-hour room service, you won't even need to leave the comfort of your room.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Kids stay free
Valet parking
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Bowling offsite
Evening entertainment
Patio
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Head massage
Massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
Quiet
Languages Spoken
English, French, Spanish, Italian
1,563Review65Q+A100Room tips
Traveller rating
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Popular mentions
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Yokasta D wrote a review Mar 2024
4 contributions1 helpful vote
Just want to express my gratitude to Lynnette Ortiz, Event Coordinator who helped me to plan and coordinate an event. She was extremely helpful and always available to answer any question. Thanks for her recommendations and always being one step ahead to anticipate any situation. Kelcius Peralta, Banquet Captain was in top of the line. Attentive and cordial providing our guest with an excelente service. Thank you to each one of you for the excellent service!!!
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Date of stay: March 2024
Value
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Thank you for your kind words about Lynnette and Kelcius . We're delighted that their coordination and service made your event memorable. We'll pass on your compliments to them and our team. Looking forward to working with you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David B wrote a review Mar 2024
1 contribution
The entire experience has been exceptional. The entire staff have been friendly and knowledgeable. Property was clean and inviting. Ernesto at the VIP lounge on the 10th floor has been amazing. So friendly and helpful. Will definitely be staying here again.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 3 weeks ago
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your stay was exceptional and that our staff, especially Ernesto at the VIP lounge, provided friendly and knowledgeable service. We look forward to welcoming you back next time you visit Santo Domingo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bakht K wrote a review Mar 2024
Renton, Washington4 contributions2 helpful votes
+1
I am staying at this hotel for 3 weeks. Staff is very nice and helpful. Pool and the garden area is excellent. Noise level could be a problem in ajoining hotel room. Yearly and Eddy at the resturant provide excellent service. Breakfast is good at the resturant but it takes a loooong time for them to cook dinner because server told me that meat is frozen and they had to defrost it. Taco Tuesday is crazy busy ( 1200 Dominican peso all you can eat). Manolo for dinner in the back of the hotel is excellent. Look for Orlando at the front desk and Ernesto at the lounge for outstanding service.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Casino connected to hotel is fun.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 4 weeks ago
Thank you for your feedback. We're glad you found our staff helpful and enjoyed the pool and garden area. We apologize for any noise issues and will work on improving dinner service efficiency. We appreciate your compliments for our restaurant staff and will pass them along. We'll also be sharing your kind words with Orlando and Ernesto for their amazing service. Thank you for choosing to stay with us. If there is anything we could assist you with, please do not hesitate to let us know!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tiffany M wrote a review Mar 2024
2 contributions7 helpful votes
The hotel was beautiful and all of the staff was very friendly. Especially Ranfi. He was as nice as he was handsome. He helped us everyday by making sure we got where we needed to go and answer any questions we had about the hotel and the city. I would definitely return soon.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 4 weeks ago
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing time at our hotel and that you found our staff, especially Ranfi, to be friendly and helpful. We'll share your kind words to him. We look forward to welcoming you back soon for another fantastic stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David B wrote a review Mar 2024
3 contributions3 helpful votes
I went to the Renaissance in march of 2024. The hotel is clean, and the room was perfectly fine- the bathroom was clean as well. That is to be expected of a Renaissance. The breakfast buffet and lunch out by the pool was fine as well. The service could have been...a little quicker, and that is really the only big complaint I'd have. There also is a noticeable lack of almost anyone at the hotel who speaks what I would say is fluent english- so google translate was used quite a bit even though I have some spanish ability. The views were great, but the hotel isn't near much and taking a walk outside of the facility has folks coming up asking for $.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 4 weeks ago
Thank you for choosing Renaissance during your recent stay. We're glad you found the hotel clean and enjoyed the food. We apologize for any service delays and language barriers you encountered. Your feedback is valuable, and we'll work to improve. We hope to welcome you back soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katiuska F wrote a review Mar 2024
1 contribution
Alfredo the bellboy was helping me with my suitcases. Because I had a problem with my room and I ask for new one. He was super friendly, helpful and efficient with my bags. If you stay at the Jaragua ask for him! ⭐️⭐️⭐️⭐️⭐️ March, 12 2024 thank you
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 4 weeks ago
Thank you for your wonderful review! We're thrilled to hear that Alfredo went above and beyond to assist you during your stay at Jaragua. We'll be sure to pass along your compliments to him. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin B wrote a review Mar 2024
1 contribution
+1
Ernesto Suero was above and beyond the best host I have ever encountered. He worked at the club lounge and made the feeling of being a VIP actually mean something. Nicole Sedeno was another standout who made my stay at Jaragua a pleasurable experience. The only drawback was that the beach is far from this location but I did manage to get to boca chica and Juan Dorio. The tennis courts were top notch and Rodolfo was such a great person to hit with. I also want to mention Hector Morales and Grisnel mondilla were great bartenders and very personable. High marks all around. Sincerely, Kevin J. Burr
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Enjoy it all, the weather is fantastic in March!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 4 weeks ago
Thank you for your glowing review! We're thrilled to hear that Ernesto, Nicole, Rodolfo, Hector M., and Grisnel contributed to making your stay at Jaragua memorable. Your compliments mean the world to us. We're sorry to hear about the inconvenience regarding the distance to the beach, but we're delighted you still managed to explore nearby attractions. We hope to welcome you back soon for another fantastic stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MB999 wrote a review Mar 2024
London, United Kingdom4 contributions2 helpful votes
I had an excellent stay at the hotel. The facilities are all very good and very well maintained. All the staff were helpful and friendly, particularly those at the pool and business centre. Especially Ernesto and Christian who went above and beyond - many thanks.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Chairs in room not good for sitting in for more than a couple of hours while working
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 7 Mar 2024
Dear MB999, thank you very much for your lovely review. It is great to know that you had a wonderful stay and enjoyed our facilities and service. I agree with you when mentioned Ernesto and Christian. They are great, with a high service orientation, as well as the rest of the team. We hope to have the chance to welcome you back soon. Regards, Denise Madera Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edwin A wrote a review Mar 2024
1 contribution
I just wanted to take a moment to give a huge shout-out to the staff at the Renaissance Santo Domingo Jaragua Hotel. They are absolutely amazing and have gone above and beyond to make me feel right at home during my stay. Their enthusiasm and care for everyone is truly remarkable, and I highly recommend this hotel to anyone looking for an elevated experience. I want to give a special mention to Jonathan, Castro, Pablo, Cristian, Joaquin, and Carlos - their service has been exceptional.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denise Madera, Guest Services / Front Office at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 7 Mar 2024
Dear Edwin A, reading your review today is a boost. Thank you very much for these lovely words. It is great to know that we have exceeded your expectations. Thank you also for your comments regarding the pool at the team. They are gems at this hotel. I will thank Jonathan, Castro, Pablo, Cristian, Joaquin and Carlos for you. We hope to see you soon when your travels bring you back to Santo Domingo. Denise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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imyoursword wrote a review Feb 2024
Escazu, Costa Rica1 contribution
Overall the hotel is really good, with an amazing view of the Caribbean Sea. Members Lounge at the 10th floor serves tasty snacks, and deserts. Coffee was always great and Ernesto is quite friendly and funny. Very customer focused and helpful 👍🏻
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: heavy and crazy traffic around the area must be expected
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alana Gomez, Atención al cliente/recepción at Renaissance Santo Domingo Jaragua Hotel & Casino
Responded 21 Feb 2024
Thank you for sharing your feedback! We're thrilled you enjoyed the stunning view and the delicious snacks at our Executive Lounge. We'll be sure to pass on your kind words to Ernesto; he'll be delighted to hear your kind words. Looking forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹13,274 - ₹17,449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance jaragua hotel santo domingo, renaissance santo domingo, santo domingo renaissance
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
300
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RENAISSANCE SANTO DOMINGO JARAGUA HOTEL & CASINO - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Renaissance Santo Domingo Jaragua Hotel & Casino
Which popular attractions are close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Nearby attractions include Zona Bici Bike Rental & Tours (7.3 km), The Colonial Gate 4D Cinema (7.3 km), and El Sendero del Cacao (7.4 km).
What are some of the property amenities at Renaissance Santo Domingo Jaragua Hotel & Casino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Conveniently located restaurants include Pearl Urban Lounge Santo Domingo, Casa Vera, and Blu Pool Bar.
Are there opportunities to exercise at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Renaissance Santo Domingo Jaragua Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Santo Domingo Jaragua Hotel & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Santo Domingo Jaragua Hotel & Casino?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Renaissance Santo Domingo Jaragua Hotel & Casino?
Many travellers enjoy visiting Parque Colón (7.3 km), Panteon Nacional (7.4 km), and Fortaleza Ozama (7.5 km).