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Barcelo Santo Domingo

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1,196 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Santo Domingo
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Showing 409: English reviews
Reviewed 23 October 2014

My family and I had the pleasure of staying at this hotel. Great experience overall. We had a nice room, everything was cleaned, great customer service and free breakfast which was amazing by the way. It's not a 5 star hotel but it sure felt like it, specially if you are not picky like me. All we needed were clean...

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Helpful?
1Thank Ericka C
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Ericka: Thank you for comment about our hotel. We are pleased that your experience was satisfactory. Thank you for highlight our service, the cleanness and the buffet breakfast. We hope you can visit us again with your family. Best regards, César Güílamo

Reston, Virginia
Reviewed 21 October 2014

We stayed at this hotel for 5 nights and was very impressed by the service and amenities. The hotel is centrally located, Breakfast Buffet is awesome. My advise for the folks at Barcelo would be to upgrade the fitness room.

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Helpful?
Thank Hugo L
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Hugo: Thank you for choosing us and for sharing your opinion on this site. It’s a pleasure for us to know that you felt satisfied with our installations and service offered by the staff. Thank you for highlight our location and buffet breakfast. We appreciate your comment about the gym. In the next year we’ll take the administration...

Australia
Reviewed 15 October 2014

I stayed here for 5 nights in September this year and I have nothing but good things to say about this hotel. The reception staff were all really lovely (especially Leonardo!), the rooms are spacious and nice, the breakfast buffet was excellent, the pool area was great and at night there was always activity. For me personally the location was...

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Helpful?
1Thank NicolettaM123
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing us and for sharing your experience. It's a pleasure for us to know that you are satisfied with our service and installations. Thank you for highlight our breakfast buffet. We hope to see you in your nest visit to Santo Domingo. Best regards, César Güílamo

Ann Arbor, Michigan
Reviewed 9 October 2014

Before I decided to stay at Barcelo S.D. I was very nervous to book my reservation because of some of the negative reviews. Many people were complaining about the carpet and the slow service at the front desk and at the pool area. However, I thought to take the risk and stay at Barcelo because it was close to where...

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Helpful?
1Thank RikoF77
BarceloSantoDomingo, General Manager at Barcelo Santo Domingo, responded to this review

Dear Riko: Thank you very much for taking some of your valuable time and sharing your experience with other travelers. We are grateful that will select our hotel for your stay in your first trip to the city of Santo Domingo. We have security personnel inside and outside the hotel, to ensure the tranquility of our customers. It’s a policy...

Reviewed 9 October 2014

Restaurant service and food are fine, People front desk and the restaurant nice people and a good atmosphere, problem is room service take almost one hour to give ou service. for a small apetaizer and also big issue is a GYM is too old and nasty, all machines are dirty and not work

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Helpful?
Thank Antonio L
BarceloSantoDomingo, General Manager at Barcelo Santo Domingo, responded to this review

Dear Mr. Antonio: Thanks for sharing your opinion with other business travelers. It is a pleasure to know that you are satisfied with the service reception team and the quality of the dishes served in the buffet restaurant. We apologize for the delay in room service. We will take steps to make the service more efficient. We regret any inconvenience...

Reviewed 7 October 2014

The customer service was on point and ready to help to better accommodate the needs of the clients clean very spacious and great environment.. The minibar waa well service by two courteous professionals young ladies.Jessica and Melissa .would stay there over and over again. And would recommend any friends to enjoy the Barceló Lina experience at Maximo Gomez.

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Helpful?
Thank woodsss
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing us and for sharing your experience. It’s a pleasure for us to know that you are satisfied with the attentions provided for our staff. Thank you for recommend us with your friends. We hope to see you in another time. Best regards, César Güílamo

Santiago, Chile
Reviewed 28 September 2014

Nice room, nice hotel, very good restaurants (the japanese is outstanding, and self service is very complete), BUT you have to pay for Wifi, and in addition you can only have one device connected at the time, and Internet service is terrible. the server Proxy is frequently down. So if you are like me that needs an Internet connection in...

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Helpful?
Thank PuertoOasis
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing us for your stay in Santo Domingo and for your comments. It is a pleasure to know that the Japanese Restaurant "Kyoto" was your total satisfaction. As policy, internet service is paid for all our customers. It is only free for those who book through our website. Our process equipment is working to correct...

Taysan, Batangas, Philippines
Reviewed 26 September 2014

-Good service especially on the lobby/reception area, restaurants, SPA, swimming pool -My room at 725 is clean and awesome. Nice view. -I highly appreciate those people who help to go out and getting taxi and ect. Natacha, Ricardo and all employee working on the reception, securty and restaurants.

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Helpful?
Thank Alvin M
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Alvin: Thank you for choosing us and for your comments. It's a pleasure for us to know that you are satisfying with the staff service and our installations. We hope to serve you in your next visit to Santo Domingo. Kind regards, César Güílamo

Colmar, France
Reviewed 24 September 2014

Very nice and friendly staff! Very nice swimming pool as well and very good sushi restaurant! The tradition restaurant is also very good and had an amazing good choice for breakfast! If you have to go to Santo Domingo I really can recommend this hotel!

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Helpful?
Thank dess876
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for sharing your experience on TripAdvisor. We are happy to know that you feel satisfy with the staff service and our installations. Thank your for highlight "Kyoto" Japanese Restaurant and the breakfast of the B' Delicious Restaurant Buffet. Thank you for recommend us to other travelers. We hope to serve you in your next visit to...

Reviewed 19 September 2014 via mobile

The hotel was nice. The rooms were extremely clean and the pool area was great. The only thing that I was missing was some kind of food including. For the price I paid something should have been included. Not even the mini bar was included and as far as the area, I wasn't impressed. It was nosey and when I...

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Helpful?
Thank Damaris L
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Damaris: Thank you for sharing your opinion on this portal. We offer to our customers different plans according to your needs. You can view it on our website or ask the staff on arrival at the hotel. As a policy, minibar service is not included for any of our customers. We are a city hotel and are located in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Barcelo Santo Domingo

Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: ₹ 7,716 - ₹ 12,927 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo
Hotel Style:
#6 Casino Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santo Domingo staff and other travellers.
12 questions
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Questions? Get answers from Barcelo Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms level 7-9 are the best upgraded rooms for silent halls and vip service.”
 of 5 bubbles abyarends, 21 Oct 2016 | Read review
“9th Floor only”
 of 5 bubbles 4TheDonn, 15 Sep 2016 | Read review
“Higher rooms have better view”
 of 5 bubbles 679anthonyh, 26 Aug 2016 | Read review
“Rooms located on the back are quieter”
 of 5 bubbles Yaya0816, 25 Aug 2016 | Read review
“8th Floor offers beautiful city views.”
 of 5 bubbles goodfriends3, 10 Aug 2016 | Read review
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