Barcelo Santo Domingo
2,364 reviews
#10 of 103 Hotels in Santo Domingo
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Avenida Maximo Gomez Esquina 27 de Febrero, Santo Domingo 10203 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Santo Domingo
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 103 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal charming all-inclusive resort in Santo Domingo does not have to be difficult. Welcome to Barcelo Santo Domingo, a nice option for travellers like you.
Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Barcelo Santo Domingo makes getting online easy as free internet access is available.
You can also take advantage of some of the amenities offered by the all-inclusive resort, including 24 hour front desk, room service, and a rooftop terrace. In addition, guests can enjoy a pool and a lounge during their visit. As an added convenience, there is free parking available to guests.
Given the close proximity of popular landmarks, such as Malecón (1.5 mi) and Zona Colonial (1.9 mi), guests of Barcelo Santo Domingo can easily experience some of Santo Domingo's most well known attractions.
While you’re here, be sure to check out some of the wine bars, including Lulú Tasting Bar, Cava Alta, and El Catador, all of which are a short distance from Barcelo Santo Domingo.
During your visit, be sure to check out popular attractions like National Pantheon (Pantheon Nacional) (1.2 mi), National Palace (1.0 mi), and Parque Independencia (1.1 mi), which are all within walking distance of the all-inclusive resort.
Barcelo Santo Domingo puts the best of Santo Domingo at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
24Restaurantswithin 1 km
11Attractionswithin 1 km
Contact
Avenida Maximo Gomez Esquina 27 de Febrero, Santo Domingo 10203 Dominican Republic
Getting there
See all nearby hotels
2364Reviews32Q+A100Room tips
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Popular mentions
I was very pleased to have met the bartenders Feliberto and Angelina they was very professional and always very attentive to our needs, I would definitely come back and enjoy this hotel and specially the bar!!!!
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded 2 weeks ago
Dear guest, We are sincerely grateful for the time you have taken to share your opinion on his recent stay at our Barceló Santo Domingo hotel. Your enthusiasm for our Piano Bar staff is greatly appreciated by all of us and we assure you that it will be a great source of motivation for them, for which we will convey your kind congratulations. Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future. Sincerely, Hotel Barceló Santo Domingo
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Jorpe Dini was great. Very attentive and food was awesome. I recommend this restaurant to ypu amd your Family. Santo Domingo great place to visit. Jorpe Dini is the best, rest of rhe staff even better. DR representing
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Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded 2 weeks ago
Dear Guest, Thank you very much for the wonderful comments, we are delighted that you enjoyed your stay with us. We thank you for your kind words regarding the service you received in our restaurant. We will share your comments with the entire team, and we will congratulate them for their contribution to your well-being during your stay at the hotel. We are delighted that you enjoyed your recent stay with us. We hope to welcome you back very soon. Sincerely, Hotel Barceló Santo Domingo
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Excellent service and very good quality a safe, reliable representative and a unique experience and in addition to everything a cozy comfortable place and a fresh atmosphere of all places I loved the pastry shop and the bar🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your opinion on your recent stay at our Barceló Santo Domingo hotel. We love knowing that you enjoyed our Patisserie and its desserts prepared by our professional chefs who always strive to offer a wide variety of desserts in order to please all palates. Our sincere thanks for your kind words to our pastry staff. They strive to always provide excellent service to ensure that our clients fully enjoy their experiences with us. Once again, we thank you for your kind opinion and we look forward to serving you again in the future. Sincerely, Barceló Santo Domingo Hotel
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This property was overall great and felt they did their best with the covid measures put in place. Room was very clean. We needed a much later checkout and they charge about $10 per hour which I thought was very reasonable. Only issues: 1- No organization in the breakfast restaurant. Seemed like the waitstaff was confused about what tables to service. It was a very long breakfast. 2- Pool service was not consistent. Had to walk to the bar several times to check on order.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from Johanny Sosa, Guest Services / Front Office at Barcelo Santo Domingo
Responded 6 Mar 2021
Dear Jikboom: Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are also grateful for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Please be assured your comments regarding the service you received during your breakfast and in pool bar have been discussed with our Maître so as to prevent these kinds of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards. Jenny Frómeta
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This hotel and chain is unscrupulous, unethical and little more than common thieves! I strongly urge that people think twice before booking with them. I had booked a room at this property for a stay in May a month or so prior to the Covid shut-down and the Canadian border getting shut. I contacted the property and they refused to refund my deposit and sited that I had booked on a room sale so all sales were final. I ended up disputing the charge through Visa and after 2 months got my deposit back ($203 Canadian) in July. Then this property turned around and charged my credit card AGAIN in August for an additional $197 Canadian. This amounts to little more than outright Credit Card Fraud and theft! Be warned this is how they do business!
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Date of stay: May 2020
Service
3 Helpful votes
Helpful
Response from Johanny Sosa, Guest Services / Front Office at Barcelo Santo Domingo
Responded 6 Mar 2021
Dear Guest: We would like to thank you for your preference in selecting our Barceló Santo Domingo hotel, as well as for taking the time to tell us about your recent experience among us. Unfortunately, when you made your reservation you choose to buy it with a non-refundable cancellation policy, for which, as you can understand, it cannot be refunded. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience. Thank you again for your constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards. Jenny Frometa
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PRICE RANGE
US$79 - US$147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo santo domingo hotel santo domingo, barcelo hotel lina, hotel lina santo domingo
FORMERLY KNOWN AS
Barcelo Lina
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
216
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Claim Your Listing Frequently Asked Questions about Barcelo Santo Domingo
Which popular attractions are close to Barcelo Santo Domingo?
Nearby attractions include Aquamundo Sambil Santo Domingo (0.8 km), Sambil Santo Domingo (0.9 km), and La Puerta del Conde (1.0 km).
What are some of the property amenities at Barcelo Santo Domingo?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Barcelo Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Santo Domingo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barcelo Santo Domingo?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Barcelo Santo Domingo?
Conveniently located restaurants include Cappuccino Restaurante, Kyoto Restaurant, and El Gallego.
Are there opportunities to exercise at Barcelo Santo Domingo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Barcelo Santo Domingo have an airport shuttle?
Yes, Barcelo Santo Domingo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Santo Domingo?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Santo Domingo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barcelo Santo Domingo?
The staff speaks multiple languages, including English and Spanish.