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Sheraton Santo Domingo Hotel

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365 George Washington Avenue, Santo Domingo 10205 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 134
US$ 114
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Free cancellation until 27/10/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (909)
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Panoramas (52)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Santo Domingo Hotel
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 103 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Santo Domingo Hotel is a world-class hotel in Santa Domingo, Dominican Republic set in the heart of the city and offering spectacular views of the Caribbean Sea. We are just two kilometers from the city center, within walking distance of Colonial City, and 35 minutes from Las Américas International Airport. Our hotel features 245 rooms and suites with breathtaking ocean views, catering and function space for up to 1000 people, gym, casino and world-class dining with 24-hour room service.
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Room & Suite (309)309
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun terrace
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
Hotel links
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3522Reviews53Q+A100Room tips
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Popular mentions
Rafael G wrote a review Yesterday
1 contribution
Nelson Gomez - extremely GOOD, very professional, very cordial, he is just excellent on all aspects. We come here very often and he is always GREAT! I would recommend to keep Nelson as long as possible
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Date of stay: May 2021Trip type: Travelled on business
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richlouis90 wrote a review Yesterday
Miami, Florida1 contribution
I always stay at the Sheraton when I’m in Dominican Republic, the staffs are friendly the people are very nice, good wifi, the only thing problem is that they do not have a charger outbox near the bed. But other than that, it’s definitely one of the best hotel in Dominican Republic
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Diana Tosato, General Manager at Sheraton Santo Domingo Hotel
Responded yesterday
Dear richlouis90, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
Sandra A wrote a review 8 May
Miami Beach, Florida47 contributions27 helpful votes
I have no words to describe how this people at this hotel are. They are just wonderful! So customer service oriented. Mario, joseimy and Carlin and (sandra at the happy hour!) they are so caring, amazing ! Thank you so much for all you do. I love the hand on the heart ♥️ When we pass by ! What a lovely place! They are wonderful and happy and everything is always taken care of. Sandra
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Date of stay: May 2021Trip type: Travelled with family
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Response from Diana Tosato, General Manager at Sheraton Santo Domingo Hotel
Responded 4 days ago
Dear Sandra A, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
Travelguru546 wrote a review 3 May
Orlando, Florida2 contributions
Starting with our luggage handler, Rafael and Victor, followed with Yasmin, front desk, it was a warm welcome! We stayed originally for 2 days but added an extra 10 days, because of people like Nelson, the lounge keeper. The rooms were comfortable and clean. Everything was first class. Keep up the good work, guys!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Diana Tosato, General Manager at Sheraton Santo Domingo Hotel
Responded 1 week ago
Dear Travelguru546, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
luvh8nme2021 wrote a review Apr 2021
Marietta, Georgia1 contribution
It’s was nice I only gave it a 4 because no microwave in room!! We had to change rooms because the AC wasn’t working second room the roof was leaking and I slipped and fell because I didn’t know there was a puddle of water. They came and fixed but still the fall could have been avoided if the roof wasn’t leaking!! Staff is very professional and very accommodating!!
Read more
Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Diana Tosato, General Manager at Sheraton Santo Domingo Hotel
Responded 2 weeks ago
Dear luvh8nme2021, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,
Read more
Previous
PRICE RANGE
US$103 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia santo domingo hotel santo domingo, santo domingo melia, sol melia santo domingo
FORMERLY KNOWN AS
Melia Santo Domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto DomingoZona Colonial
NUMBER OF ROOMS
248
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Frequently Asked Questions about Sheraton Santo Domingo Hotel
Which popular attractions are close to Sheraton Santo Domingo Hotel?
Nearby attractions include Palacio National (1.2 km), Parque Independencia (1.1 km), and El Obelisco (0.5 km).
What are some of the property amenities at Sheraton Santo Domingo Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sheraton Santo Domingo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Santo Domingo Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Sheraton Santo Domingo Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Santo Domingo Hotel?
Conveniently located restaurants include El Conuco, Hermanos Villar, and Adrian Tropical.
Are there opportunities to exercise at Sheraton Santo Domingo Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Santo Domingo Hotel have an airport shuttle?
Yes, Sheraton Santo Domingo Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Santo Domingo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Santo Domingo Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Santo Domingo Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.