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Otrobanda Hotel and Casino

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1 room 2 adults 0 children
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95 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Sydney, Australia
Reviewed 3 days ago NEW

It was cheaper. But amenities were not so significant to include. Room services need to be fast enough. It was really annoying. Didn't get the dinner so tasty. Rooms should've been clean more. On average it was good.

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Helpful?
Thank jamesmoorray
Management response:

Dear sirs, Thank you for the review. We are sorry your experience wasn't as pleasant as expected. I will feedback with the different departments so that each may work on their service and products. Best regards, Krisen Molina

Gold Canyon, Arizona
Reviewed 6 days ago NEW

Well, we did not really leave a lot of money in the Casino but we did have a very lovely lunch and and great view of the Willemstad Harbor. The Restaurant is very clean and there is also a good menu . It was quite well visited but we did manage to get a table outside, under one of the...

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Helpful?
Thank hansulricha
Ninjaworkz, Consultant at Otrobanda Hotel and Casino, responded to this review

Thanks allot for your review, we enjoyed your stay too. Hope to see you again soon!

Thornton, Colorado
Reviewed 4 weeks ago via mobile

Great location. Great restaurant with view of Willemsted and Bay. Staff at hotel was ok....not very helpful or friendly....kind of MIA The staff in restaurant were friendly. Happy hour every night. Great food and drinks

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Helpful?
1Thank Princesslaw
ninjaworkz, Consultant at Otrobanda Hotel and Casino, responded to this review

Thank you Princess. We hope you had a great time. Your feedback was valuable to us. It enables us to continue to improve our service and experience to our guests. Hope to see you again! -- Anthony

Reviewed 4 weeks ago via mobile

The location is very good and the breakfast was tasty. The rest is not very recomandable: The stuff is very unfriendly, the aircondition is very loud, the bathroom stank like a public toilet, the milk for the coffee in the room was not good anymore. We asked for new ones and didn't recieve any. I wouldn't come back!

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Helpful?
1Thank patriciacR5402MU
ninjaworkz, Consultant at Otrobanda Hotel and Casino, responded to this review

Hi Patricia, We would like to thank you for your feedback and also apologize for what you've been through. Your feedback is valuable to us! We will make sure to fix these issues so they don't happen again. Thanks again! -- Anthony

Reviewed 20 December 2016

I was a little annoyed they pretended i booked the wrong days and were doing me a favor. Also, they upgraded us without us asking to be and the next morning said we owed the money for the upgrade even though we never saw the first room and it was the receptionist's idea

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Helpful?
Thank Krissy H
London, United Kingdom
Reviewed 4 July 2016

I stayed here for a week on a business trip. Staff at reception were friendly and helpful, and organised a great taxi driver to take me on a trip around the island. Location is very convenient. I moved rooms several times because of aircon system (very noisy in 302), damp (room 104). Finally I had a room on the 4th...

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Helpful?
1Thank Mishmash255
Reviewed 27 June 2016 via mobile

Stayed with a group, it was the most amazing vacation ever. The staff is so pleasant, helpful and professional. Location is walking distance from everything. Don't get me started on the scenery...just beautiful, spectacular. This was my third visit to Curacao but the big named hotels have nothing on Ortobanda. Thank you!

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Helpful?
1Thank Teisha C
San Fernando, Trinidad
Reviewed 26 June 2016

I stayed with my group at the otrobanda hotel and it was wonderful. located across from the queen Emma bridge. Within walking distance of shopping, restaurants and nightlife. Wonderful staff. Thanks to Ms Molina for making my group stay a success. Thanks also to the supervisor that worked the restaurant in the evening. Food was delicious.

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Helpful?
Thank erica834
Edmonton, AB
Reviewed 24 April 2016

We were quite satisfied with our 4 night stay here. Great location right next to floating bridge and directly across from colourful heritage buildings. Parking provide right across the street. A bit tricky to drive to first time; its easy to drive right along waterfront in front of this hotel but accessing one-way street its on takes a little navigating....

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Helpful?
Thank snorkelface
San Fernando, San Fernando, Trinidad and Tobago
Reviewed 29 March 2016

My husband and I did a last minute trip to Curacao for the Easter Holidays & we stayed at Otrobanda Hotel & Casino for 4 nights. We were very satisfied with this decision. Pros: 1.Excellent location: walking distance to many tourist attractions, food & entertainment: Queen Emma Bridge, Restaurants and brand name stores (VS, Aldo, Pandora etc) south of the...

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Helpful?
4Thank Jenelle O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Excellent Location The Otrobanda Hotel is a charming hotel located in the centre of the vibrant city of Willemstad. Overlooking Curacao's famous Unesco World Heritage Site St. Anna Bay harbor, the Otrobanda Hotel is just a few feet away from exclusive shops, historical sites, restaurants and nightlife. Spectacular Views Otrobanda Hotel's excellent location provides you with magnificent view overlooking the Anna Bay harbor. Your morning views will be filled with blue waters, clear skies and the most central location in Euro-inspired Willemstad. Caribbean Hospitality As soon as you arrive in Curacao you will experience the warmth of our sun and our people. This is what makes Curacao one of the most popular destinations in the world. We make sure this wonderful reception is present throughout your whole stay with us. Our friendly staff is looking forward to accommodate you. ... more   less 

Additional Information about Otrobanda Hotel and Casino

Address: Breedestraat | Willemstad, Curacao, Willemstad, Curacao
Region: Caribbean > Curacao > Willemstad
Price Range: ₹ 4,516 - ₹ 8,573 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Otrobanda Hotel and Casino 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Otrobanda Hotel Willemstad
Otrobanda Hotel And Casino Curacao/Willemstad
Hotel Style:
#8 Casino Hotel in Willemstad
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Questions & Answers

Here's what travellers have asked, with answers from Otrobanda Hotel and Casino staff and other travellers.
5 questions
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Waltham, Massachusetts
1 month ago
St. John's, Canada
over a year ago

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Questions? Get answers from Otrobanda Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors with sea view.”
 of 5 bubbles Mishmash255, 4 Jul 2016 | Read review
“rooms on the top floor. give you a great view of the bridge”
  • walking across the queen emma bridge
 of 5 bubbles erica834, 25 Jun 2016 | Read review
“City View room view of the car park, Queen Emma Bridge & Punda”
  • View from city view room. Parking spot in front of hotel is for management.
 of 5 bubbles JenelleO, 29 Mar 2016 | Read review
“Good Location”
 of 5 bubbles 624shereens, 15 Oct 2015 | Read review
“ask to see a room first before choosing your room.”
  • (sorry for the bad quality of the photo)
 of 5 bubbles 50harleyq, 5 Jul 2015 | Read review
5 of 5