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Starfish Varadero

Booking.comUS$ 111*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Starfish Varadero
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785 Reviews from our TripAdvisor Community

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Showing 479: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

We were at the Starfish from May 11th-18th,2017 and have to say it was great. Perhaps the rooms are a little dated but what it lacks in updated décor it certainly makes up for with service! The food was actually quite good for Cuba and the staff were always smiling and willing to go out of their way to make...

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Helpful?
Thank carterkimberley
General M, Director General at Starfish Varadero, responded to this review

Dear Guest; Thank you for the review of your stay in our property, Starfish Varadero. We appreciate your nice comments, are happy that you spend a satisfactory holidays with us at Memories Varadero. I will mention your comments in our weekly management meeting. Your comments are very important to us. We hope to see in our property in the near...

London, United Kingdom
Reviewed 4 days ago NEW

I’ve just returned from a week long stay at the Starfish Varadero and overall, I thoroughly enjoyed my week at the resort. Positive - I felt very safe at all times walking around the resort as a female solo traveller - The staff were very friendly, particularly the chefs in the restaurant - The food was tasty each day, always...

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Helpful?
1Thank Katherine L
General M, Director General at Starfish Varadero, responded to this review

Dear Guest, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review. Your comments are taken very seriously, we will use it to improve our product and we apologize for not being able to fulfill your expectations. Best Regards, General Manager

Aurora
Reviewed 6 days ago NEW

I am a repeater guest and always enjoy my stay. The staff are amazing and so helpful. I stay in a bungalow and that is part of why I love it. I have been seeing changes and improvements with every visit and will say they are working very hard to improve everything. There is now a sports bar with tv's...

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Helpful?
Thank Rolobo
General M, Director General at Starfish Varadero, responded to this review

Dear Sir; Thank you for such objective comments. It was a pleasure to read it. We are glad you found what you were looking for, and experienced a complete different atmosphere. It was an honor for us to be part of your experience and we hope to keep your trust and preference. Thank you, General Manager

Reviewed 1 week ago

Well, don't book a Garden View room, it's actually called a Standard Room....standards that wouldn't even satisfy a person renting a room by the hour!!! Filthy dirty, covered with dead and alive bugs, something resembling a science project...!! The carpet looking like a Tiger had sharpened it claws for years, not to mention the toilets and bathtubs....I wouldn't even use...

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Helpful?
2Thank Kat W
General M, Director General at Starfish Varadero, responded to this review

Dear Guest, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review. Your comments are taken very seriously, we will use it to improve our product and we apologize for not being able to help you to enjoy your vacation. I appreciate your observations which are treated...

Mahone Bay, Canada
Reviewed 1 week ago

Took advantage of a great last-minute deal on one of the last Sunwing direct flight trips of the season. First time traveling alone (and a little nervous) with the goal of spending a week on beautiful Varadero beach - which definitely lived up to its reputation! Checked in shortly before noon and was told my room wasn't ready yet, but...

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Helpful?
1Thank TheBachands
General M, Director General at Starfish Varadero, responded to this review

Dear Sir; Thank you for having chosen our Starfish Varadero to spend your holidays. We appreciate you took the time to express your experience in www.tripadvisor.com. We are deeply sorry that your experience was not as good as you expected and that you were not completely satisfied with our service. We assure you that our management has read your comments...

Edmonton, Canada
Reviewed 1 week ago

We, my daughter and I had a room on the 3rd floor with a view of a garden. The room was large but was badly in need of repairs - the shower head was ready to fall off, the night tables were on one leg and on an angle, water was on and off at times, no stopper in the...

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Helpful?
2Thank Paradisefor2
General M, Director General at Starfish Varadero, responded to this review

Dear Guest, We appreciate the observations concerning the service at the hotel, and we are sorry that we were not able to impress you with some of our services and amenities at the resort. We are in the business to bring an enjoyable and excellent experience to all of our guests. The few times that we do encounter an unhappy...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

It's older but is that an excuse for it to be dirty? The elevator (the one that worked) was filthy! The carpets are threadbare, everything is scuffed and battered looking. The furniture is woobly to sit on. The beach is gorgeous but it's Cuba so no surprise. The food was okay but the cafeteria was dirty. Flies everywhere- don't look...

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Helpful?
1Thank A TripAdvisor Member
General M, Director General at Starfish Varadero, responded to this review

Dear Guest, We appreciate the observations concerning the service at the hotel, and we are sorry that we were not able to impress you with some of our services and amenities at the resort. We are in the business to bring an enjoyable and excellent experience to all of our guests. The few times that we do encounter an unhappy...

Reviewed 2 weeks ago via mobile

The room was nothing to write home about. The food was not always fresh. They need to ensure fresh food as some guests bring their kids and that food might not be safe for a child or even adult for that matter. But other than that, the bars were nice and the beach was nice. If you don't care about...

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Helpful?
2Thank Es E
General M, Director General at Starfish Varadero, responded to this review

Dear guest, We are very sorry that you left with that impression of us which is totally not what we’re all about. Our client’s satisfaction is our top priority. We hope that you will give us another visit and this time to spend the whole week with us so we can blow all those bad impressions away. Yours sincerely, General...

Charlottetown, Canada
Reviewed 2 weeks ago

We (16yr old daughter, husband and I) travelled to Starfish Varadero the last week of March and from start to finish had an amazing time. Our room was in the older part of the resort overlooking the pool. That whole older area of the resort is charming and has lots of character. Expecting that it might get a little noisy...

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Helpful?
1Thank dr_lolisj
General M, Director General at Starfish Varadero, responded to this review

Dear guest, Thank you for your review regarding your stay with us. We are glad to know that you have had a great trip at Starfish Varadero and in Cuba. Please do not hesitate in contact us if we can be of any further assistance. Our best regards from Cuba, General Manager

Halifax
Reviewed 2 weeks ago

Happy we booked the StarFish Varadero this past April/May for two weeks. We had a bungalow down towards the beach.The room was large with separate living room which was nice. The room was void of those funky smells we had experienced at other Cuban properties we had stayed at in the past which was a real plus. The bed was...

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Helpful?
Thank Louis13Halifax
General M, Director General at Starfish Varadero, responded to this review

Dear guest, It is of great honor to us to receive a review like this one that you have kindly shared with us. Your compliment towards our staff really shows the readers the true results of our efforts to provide an unforgettable experience and also help us to always improve our service. We are glad to see that we have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Babysitting
  • Laundry Service
  • Multilingual Staff

Additional Information about Starfish Varadero

Address: Carretera las Morla Km 14 | Varadero Beach, Varadero 42200, Cuba (Formerly Hotel Aguas Azules)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: ₹ 5,962 - ₹ 13,479 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Starfish Varadero 3*
Number of rooms: 411
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, HRS, Evoline ltd, Cancelon and Hotel.de so you can book your Starfish Varadero reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Resort Aguas Azules
Aguas Azules Hotel
Club Amigo Varadero Cuba
Club Amigo Cuba
Amigo Varadero Club Cuba
Hotel Style:
#3 Best Value Hotel in Varadero
#15 Top resorts Hotel in Varadero
#18 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Starfish Varadero staff and other travellers.
354 questions
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Questions? Get answers from Starfish Varadero staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the Bungalows. They are the closest to everything and quite large!”
carterkimberley, 23 May 2017 | Read review
“Pay for a Bungalow it is worth it”
Rolobo, 19 May 2017 | Read review
“Bungalow is the only way to go with this resort...or don't go at all....”
katw403, 16 May 2017 | Read review
“Hotel Rooms need improvement but Bungalows look much nicer...”
TheBachands, 16 May 2017 | Read review
“Ask for bungalows that are closer to beach”
Louis13Halifax, 10 May 2017 | Read review
5 of 5
Booking.com
US$ 111* /night
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CancelonUS$ 133
ElvolineUS$ 118
HRS.com
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Prices are for 1 room, 2 adults
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