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Royalton Hicacos Varadero Resort & Spa

Travellers' Choice award winner
18/05/2017 19/05/2017
1 room 2 adults 0 children
US$ 287*
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Travel Alert: Licensing Restrictions Apply More details
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Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
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3,986 Reviews from our TripAdvisor Community

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Showing 2,809: English reviews
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Reviewed yesterday NEW

This was our first time to Cuba. After pouring through hours of reviews on various properties we decided on this one. We were not disappointed, and after seeing the other neighboring options that we studied on we easily made the right decision. The staff was friendly and helped to make our stay a memorable one. Rienell especially! We are from...

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4Thank Samara W
Folkestone, United Kingdom
Reviewed yesterday NEWvia mobile

Went to the wonderful island of Cuba for Xmas and New Year with my Partner Gerri. This was my 2nd trip to Cuba but the first time in Varedero. In the 3 years since our last visit the island has improved no end and its people are its biggest asset, warm, welcoming and helpful, people who are proud of their...

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6Thank Yogapaul-1
Reviewed yesterday NEW

Just returned from the Royalton Hicacos and our overall holiday was excellent. The resort itself is of a high standard and we give it five stars. If we wanted to be picky we would say that it does need a lick of paint here and there but to be fair the maintenance team are always improving things. Our accommodation was...

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5Thank Paulcf14
turin
Reviewed 2 days ago NEW

foreword: this is not Cuba, it has nothing to do with the atmosphere and the rest of the island, you might be everywhere under the sun, I am not criticizing but be aware that Varadero is not Cuba. perfect location, almost at the end of the peninsula, so its' quiet and not close to other hotels nice architecture, and this...

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2Thank xconrad
Walsall, United Kingdom
Reviewed 2 days ago NEW

My husband and I flew here on the Thomson Dreamliner - excellent there and back. On arrival we had a short meeting and were then taken to our room. Our luggage arrived promptly. We were not offered the opportunity to be shown round the resort by the butler which some people seem to have had. No real problem, the resort...

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11Thank talegend
Toronto, Canada
Reviewed 3 days ago NEW

My husband and I have travelled through the Caribbean twice a year and stay at 5 star resorts. We have stayed at Sandals and other properties but continue to thoroughly enjoy our trips to Royalton Hicacos! We completed our 13th trip to this resort, the last 5 as Royalton in past three years. The Cuban people are friendly and genuine....

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8Thank Wayne S
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear guest, Thank you very much for choosing once again Royalton Hicacos to spend your holiday in Cuba. We are pleased to be your home far away from home and we highly appreciate your comments about our staff. For sure we wills hare with all the members of our team your words as it motivates us to continue working hard....

Reviewed 4 days ago NEW

We could go on and on and on as in some of the other travelers reviews which we totally agree with (the positives, that is) there are simply no negatives and we cannot imagine for a second how any guest could write a general negative about this resort. Before we even arrived I e mailed the hotel two or three...

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14Thank Gally3
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Gally, Thank you very much for sharing your opinion on TripAdvisor. It is a pleasure for us to achieve that your experience at our hotel exceeded your expectations and you enjoyed all the facilities of our resort. We are specially happy to read your comments about the quality of the food, the cleanliness and especially our professional and friendly...

Dublin, Ireland
Reviewed 4 days ago NEW

Hotel was very nice and had everything we needed or wanted. Great location on the beach and also nice pool areas. Some of the staff were not that friendly but our Butler Jorge was excellent. The 2 guys playing in the jazz bar every night were excellent and a real highlight.

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1Thank JFD_08
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear guest, We appreciate a lot your feedback after your recent stay at Royalton Hicacos. We are glad to read that you especially enjoyed the service provided by Jorge and the talent of our musicians at the jazz bar. For sure, we are going to share your comments with them. They will be happy to hear from you. We hope...

Leicester, United Kingdom
Reviewed 4 days ago NEW

Very nice resort. Lovely grounds, pool and bar area. Very well maintained and the service was, for the most part, very good. The all inclusive buffet was very good with a reasonable variety of food of a high standard. The only criticism of the buffet was that everything was a bit bland or "safe", nothing spicy or adventurous at all....

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2Thank M and K C
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear guests, Thank you for sharing your experience at our resort. Your comments are very helpful as they are an amazing tool to keep improving our resort. We apologize if we haven't met your expectations regarding the food. Concerning the a la carte restaurant, our professionals chefs are already working on improving the menus. We apologize if the meat was...

Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEWvia mobile

My husband and I stayed here for a week and got back yesterday. I have to say we loved this resort!!! The one thing that stands out is the staff, they really do make the difference to your stay. Our butler who was assigned to us went over and above her duties from helping us with trips, organising our a...

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10Thank lynnt868
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Lynn, First of all, we would like to thank you for choosing our hotel to spend your holiday in Cuba. We are glad t read that you highlight the professional service provided by our staff and especially our butler. Moreover, we are happy to achieve that you like our Cuban day and the efforts done by our entertainment team....

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18/05/2017 19/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: ₹ 15,595 - ₹ 24,552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 On the Beach Hotel in Varadero
#1 Spa Hotel in Varadero
#1 Luxury Hotel in Varadero
#1 Top resorts Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
1,537 questions
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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buildings 20-24 are close to the front desk..outside of the presidential suites&luxury suites which are directly across from the lobby”
708samaraw, 26 Apr 2017 | Read review
“For a quiet room, ask for blocks 24 to 29”
Paulcf14, 26 Apr 2017 | Read review
“e mail the hotel pre traveling and they will look after you if you have any specific requests, their communication is excellent.”
Gally3, 23 Apr 2017 | Read review
“Room 2310. Furthest from amenities and the beach. The balconies are quite large and private Rooms need updating.”
maureendonovan2015, 22 Apr 2017 | Read review
“ask for the most updated rooms available”
kiki3831, 20 Apr 2017 | Read review
5 of 5
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US$ 287* /night
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Prices are for 1 room, 2 adults
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