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IBEROSTAR Laguna Azul

ElvolineUS$ 168*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 168*
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Travel Alert: Licensing Restrictions Apply More details
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IBEROSTAR Laguna Azul
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6,720 Reviews from our TripAdvisor Community

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Showing 4,015: English reviews
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Reviewed yesterday NEW

Can't say anything bad about the staff. But holy crap, the hotel is falling apart. Everything in the room was broken, dirty and molds on the furniture. The elevator look like an elevator you'd find in a war zone. This hotel is NOT. A 4 1/2 or 4 star depending on who rates it.... it's lower then that. I heard...

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Helpful?
Thank Chris S
antigonish,nova scotia canada
Reviewed yesterday NEW

JUst back from another wonderful vacation to Iberostar Laguna Azul,Varadero Cuba.My Niece and I visited this resort from April 29th to May 13th.This was my 10th time and my niece's 5th time at this resort.And as before we were treated very,very well.We meet up with our dear friends from New Foundland,St.Jerome Quebec and Toronto every year at this time.We return...

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Helpful?
Thank junebug57
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed yesterday NEW

All in all, a great resort and we thought the food was great. We stayed May 15 to 19 and it was hot! Unfortunately, the air conditioner did not work, so we left the balcony door open at night to cool the room down. We were happy with our own solution. When checking in, the front desk service is exceptional...

Review collected in partnership with Iberostar
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1Thank A TripAdvisor Member
Reviewed yesterday NEWvia mobile

The hotel grownds are beautiful, the beach is spectacular; but the cleanliness needs a lot of improvement. As expected, the food wasn't great but I didn't expect the food and the facility to be infested with flies. Flies were literally covering the food and rags that the employees were using to clean the tables with. Also I didn't expect the...

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Helpful?
1Thank Foodielish
Toronto, Canada
Reviewed 4 days ago NEW

First, I want to say I am not a picky person at all. I understand we are in Cuba and you cannot have it all here. Try not to arrive here at night. We arrived at 10pm and first impressions were not good. The lobby is unimpressive, the hallways fairly dark at night. We missed the buffet and were told...

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Helpful?
Thank luvfamtrips
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, Thank you for having chosen our resort IBEROSTAR Laguna Azul for your vacation. We are very happy to read that you liked the beach of the hotel, and that you were able to enjoy it. It is rewarding to hear that our staff left such a great impression on you due to its friendliness. There is no bigger...

Edson, Canada
Reviewed 5 days ago NEWvia mobile

This resort is classed as a five star it is a three star and thats pushing it. The first appearence was ok expecting a different experience being Cuba as they have had trade issues but i dont feel thats an exuse for cleanliness. The grounds are not bad but the rooms are old and dirty the mirrors and windows are...

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Helpful?
2Thank Ellenfurbabies
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, We want to thank you for choosing IBEROSTAR Laguna Azul as your preferred destination in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our animation team and the rest of our staff. We will extend to the entire animation department the congratulations on your part, for their good work. We always welcome...

Reviewed 6 days ago NEW

We have been for long reluctant to go to this destination. However, our experience was better than expected. We liked the resort layout, the food, the shows, the service and especially the beach. No matter when you go to the beach there will be always palapas available. the resort has a very good bar-café where they have most of the...

Review collected in partnership with Iberostar
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1Thank dianamV4357EQ
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your review. It is our highest reward to hear that our guests enjoyed their vacation with us! Thank you for sharing your opinion with us. Should you choose our hotel, or some other IBEROSTAR Hotels, for your next...

Reviewed 6 days ago NEW

This resort did not meet any of our expectations. My family and I were appalled at the uncleanliness, unsanitary, and in room maintenance of this resort. This was to be our families last vacation together as I am dying of cancer. The entire resort was dirty and unsanitary. Right from the lobby throughout the resort to the beach. Watching flies...

Review collected in partnership with Iberostar
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Helpful?
3Thank F4996WHnicolec
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Laguna Azul for your vacations in Cuba. We welcome your comments, as they are a measuring tool to help us improve our services. Allow us to explain that although the hotel management and the staff are working in order to achieve our...

Toronto, Canada
Reviewed 6 days ago NEW

I just got back from this resort and here is my review: pro: grounds are very nice,pool is amazing,beach is great,rooms are clean but VERY dated,now lets move to the part that is a deal breaker for me: the dirty food in the buffet,i have been in a lot of islands,thats the first time I see SO many flies on...

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Helpful?
Thank michael43212017
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It is rewarding to read that you have enjoyed our grounds, our pools and our beautiful beach, as well as the cleanliness of your room. However we are saddened to read other services were not of your liking. Therefore we want to explain that, regarding cleanliness, we...

Corner Brook, Canada
Reviewed 6 days ago NEW

A close friend and I went to Iberostar Laguna Azul May 2-9, 2017 as a well-deserved break away from our busy lives (no kids or spouses!). This resort did not disappoint! Check-In: As we anticipated, we arrived earlier than the check-in time of 4 pm and our rooms were not yet ready (our travel agent advised that this would likely...

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Helpful?
5Thank mindyfinlay
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear that you enjoyed your stay with us. Should you choose our hotel, or some other IBEROSTAR...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more   less 

Additional Information about IBEROSTAR Laguna Azul

Address: Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: ₹ 9,050 - ₹ 22,560 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Laguna Azul 5*
Number of rooms: 814
Reservation Options:
TripAdvisor is proud to partner with Cancelon, TripOnline SA and Evoline ltd so you can book your IBEROSTAR Laguna Azul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Laguna Azul Hotel Varadero
Hotel Style:
#2 Business Hotel in Varadero
#7 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#22 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Laguna Azul staff and other travellers.
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Questions? Get answers from IBEROSTAR Laguna Azul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 11 or 19 are great buildings.”
junebug57, 22 May 2017 | Read review
“Third floor requires no elevator from the lobby and you get a decent view.”
luvfamtrips, 19 May 2017 | Read review
“rooms are more or less the same,very dated”
michael43212017, 17 May 2017 | Read review
“Building 18 has ocean and pool view one side, Building 19 does as well, but it is a closer walk to beach.”
  • Oceanview and pool view from Building 18
mindyfinlay, 17 May 2017 | Read review
“Top floors facing the main give you ocean view!”
SherryABoudreau, 16 May 2017 | Read review
5 of 5
Elvoline
US$ 168* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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