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Hotel Roc Barlovento

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Hotel Roc Barlovento
Hotel Roc Barlovento
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1,673 Reviews from our TripAdvisor Community

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Showing 973: English reviews
British Columbia, Canada
Reviewed 1 week ago

We just returned from our 4th trip to Cuba and have always stayed at our home away from home the Roc Barlovento. What we love most is the staff. They all work so hard and do everything they can to make sure you have the best vacation possible. I don't think there is anyone who works harder than Jose. He...

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Helpful?
1Thank Debbie B
Ontario
Reviewed 2 weeks ago

I recently returned from the Barlovento on Nov 12th after another great week there. I was pleasantly pleased with the upgrades - buffet has more variety, beach bar up and going again, although it just opened the day I left so didn't get a chance to try it out :( ,upgrades to the rooms and more and better loungers at...

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10Thank OntarioDonna
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Donna, Thank you for you review and thank you for staying loyal to the Roc Barlovento through the years. It is always a pleasure for our staff to serve our long time friends and to welcome our new customers. We have worked on many improvements before the start of the winter season 2016-2017. We will continue to upgrade our...

Winnipeg, Canada
Reviewed 2 weeks ago

Just came back from a week that ended on November 17. We arrived at 3 p.m. and my first impression was it's not a 5* and nor is it rated as one, but the main lobby is welcoming and inviting. Check in was fairly quick and as we were traveling with another couple they accommodated us being in rooms beside...

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Helpful?
3Thank benergized
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Sir / Madam, Thank you very much for your review on Trip Advisor. We appreciate your feedback. Working on your comments we can make our guests´stay an unforgettable experience. The managemement and staff work together to improve our facilities and services. We hope to see you back at the Roc Barlovento for another enjoyable holiday.

Ottawa, Canada
Reviewed 2 weeks ago

Spent a week at this hotel and was pleasantly surprised , especially with the cleanliness ! Its not one of the big hotels on the Peninsula and I think that's what makes it unique. The pool , decks and beach area were spotless. The food was as expected, hopefully as time goes on it will only get better. this hotel...

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2Thank Kathi J
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Kathi, Indeed, ours is a small, friendly hotel with a nice, relaxed atmosphere. The staff makes sure to provide personalized attention to our guests. It´s most likely that at the end of your holiday they may know your preferences and even your name. We have made changes to our menu, taking into consideration our customers´ suggestions. We are glad...

Gatineau, Canada
Reviewed 2 weeks ago

I just came back from there. Spend two weeks there. Food was wonderful, very good. I had a pool side room, I will never take a room pool side again. The noise around the main pool starts at 9 am and ends at 11 pm at night. I am going to book one on the other side instead. The entertainment...

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2Thank bussieres2016
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Sir / Madam Bussieres, It´s with great pleasure that we read your review. There´s no better encouragement to continue our hard work than to hear the comments of satisfied customers. However, we consider we can still add more value to our hotel so we will continue to improve our services and facilities. We look forward to serving you again...

Calgary, Canada
Reviewed 3 weeks ago

The staff will happily do the least possible for tips, tips, tips! If you really have a question/problem, their English weakens and you always need to speak to someone else, but they're not in today. Should we have complained and demanded to see the manager?! I'm not comfortable having to argue and demand, and if you ask politely, they brush...

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Helpful?
2Thank sinistershewolf
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Ms. Sinistershewolf, We are very sorry for not having met your expectations. Although, we do not agree with all of your comments we thank you for devoting some of your time to write this review about our hotel. We will definitely continue our hard work to improve our customers´satisfaction. Every year hundreds of clients return to our hotel and...

Barrie, Canada
Reviewed 3 weeks ago via mobile

I travelled on November 06 and returned November 11 2016 and stayed in room 277 which backed onto some green space. Might explain the contribution of insect bites I received. The resort is small with not much to do. I paid for Roc Plus but I don't think it's worth the extra money as there really are no additional perks....

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Thank riverwalks1
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Sir / Madam, Although we do not fully agree with all your opinions, we thank you for the feedback. We will continue working on the aspects in which we can still improve so that our guests have an increasingly wonderful stay in our hotel. Our management and staff thank you again for your comments and invite you to join...

Reviewed 4 weeks ago

Trip was October 26th thru November 2nd 2016. This was our first time in Cuba so we had no idea what to expect other than what we have heard from other people. The hotel was situated in a great location. If you couldn't find something you wanted to eat then you have a problem as the hotel catered to multiple...

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3Thank Leona M
Roc Barlovento V, Community Manager at Hotel Roc Barlovento, responded to this review

Dear Ms. Leona, Thank you for reviewing our hotel on Trip Advisor. Indeed our hotel had an excellent location with a beautiful beach area as well. Thank you for comments regarding the menu on the main restaurant, the buffet restaurant "La Hacienda". It has been designed taking into consideration the suggestions made by our customers. We will keep working on...

Kitchener, Canada
Reviewed 4 weeks ago via mobile

Part of the hotel rooms needs improvement but staff and management of this hotel are amazing. I had to change my room to a newer furnished one and I enjoyed my stay for the rest of the week. Before I left I went to personally meet the general manager to congratulate him for the way he is leading his team....

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1Thank mihaela930
Francisco P, Director General at Hotel Roc Barlovento, responded to this review

Dear Miss/Mrs. Mihaela, Thank you very much for your kind comments. The management and the staff work together to ensure that our guests have an unforgettable stay. For our staff there is no greater satisfaction than to know that our guests have felt well taken care of. We recently acquired a sufficient amount of deck loungers that are sure to...

Quebec
Reviewed 31 October 2016

I was visiting Varadero on my wife vacation and we decided to go to Varadero, our travel agent suggest this hotel and she was right!Nice hotel, 18 and older, charming colonial architecture, food was ok but the most important and the best experience was the Staff, we will be back to that place, they treat you like a family, we...

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Helpful?
Thank rcpm1
Francisco P, Director General at Hotel Roc Barlovento, responded to this review

Dear Sir, Thank you very much for your kind comments. The management and the staff work together to ensure that our guests have an unforgettable stay. For our staff there is no greater satisfaction than to know that our guests have felt well taken care of. We will continue our hard work to keep improving our facilities and services. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
The Hotel Roc Barlovento is located on beachfront and just a few meters from town centre of Varadero only 25 km away from the airport.This large Caribbean-style resort is in perfect harmony with its natural surroundings along an extensive, fine white sanded beach and turquoise waters .Adults only hotel, over 16 years.Services Around the gardens, there are a tennis court, a solarium, three swimming pools and one jacuzzi. 3 Out Door Pools Sunbeds & Umbrellas Reception 24 hrsStores, shops Air Conditioning Tourism office GardensInternet, with charge Telephone and fax, with charg eMassage, with charge"All Inclusive" Services Buffet service for breakfast, lunch and dinner 3 á la carte restaurants (prior reservation required and upon availability) Fast food, snacks, grill y paellas. Cocktails, beverages: national and international brands. 24 hrs Service. Non motorized water sports (upon availability), snorkel, windsurf, kayak, pedalboatl, catamaran, windsurf . Voleyball, football, tennis, ping pong, billard, petanca, dards, archery and table games. Basket, beach volley, water polo- Gym Sunbeds andbeach/pool towels Day time entertainment programme: aerobics, yoga, dancing lessons, Spanish lessons, pool/beach games. Evening entertainment with a variety of international shows and theme nights (resident band and dancers)GastronomyThe All Inclusive offer includes, in addition to the three complete buffet meals per day, à la carte meals in the 3 specialty restaurants (with reservation) snacks, alcoholic as well as non-alcoholic drinks throughout the day. A great variety of gastronomical treats awaits our guests in the hotel’s 4 restaurants and 4 bars . The hotel offers a 24 hrs service. ... more   less 

Additional Information about Hotel Roc Barlovento

Address: Ave 1ra e/ 9 y 12, Varadero, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: ₹ 8,168 - ₹ 19,058 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Roc Barlovento 4*
Number of rooms: 293
Also Known As:
Barlovento Hotel Varadero
Barlovento Cuba
Gran Caribe Club Barlovento
Hotel Barlovento
Barlovento Varadero
Hotel Style:
#23 On the Beach Hotel in Varadero
#24 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Roc Barlovento staff and other travellers.
291 questions
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Questions? Get answers from Hotel Roc Barlovento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify when you book if you want a pool view (louder) or not”
 of 5 bubbles OntarioDonna, 21 Nov 2016 | Read review
“Newly renovated if you're lucky”
 of 5 bubbles benergized, 20 Nov 2016 | Read review
“We were facing the pool , nice view”
 of 5 bubbles kathij537, 16 Nov 2016 | Read review
“Not around the main pool unless you have ear plugs HAHHAHA !!!”
  • She was very nice, big smile every day. I was in room 106
 of 5 bubbles bussieres2016, 16 Nov 2016 | Read review
“Pool side very noisy, No elevators”
 of 5 bubbles leonam716, 5 Nov 2016 | Read review
5 of 5