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4/2/2018 5/2/2018
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    Grand Memories Varadero

    Km 18.5 Autopista Sur | Parque Natural Punta Hicacos, Varadero 42200, Cuba
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    4/2/2018 5/2/2018
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    Traveller (2876)
    Pool & Beach (528)
    Room & Suite (263)
    Overview
    • Excellent21%
    • Very good33%
    • Average23%
    • Poor13%
    • Terrible10%
    Travellers talk about
    “superior room” (64 reviews)
    “party pool” (49 reviews)
    “swim up bar” (81 reviews)
    Public Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Laundry Service
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Write a Review
    JPMiles / Payback Arrow
    50
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    Reviews (2,447)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 1,596 reviews

    Reviewed 2 days ago via mobile

    My wife and I visited Grand memories hotel in Varadero. The restaurant staff servicing this hotel are not providing clean drinking water. They bring the water in water bottles and pour your water however the water made my wife and I both sick with diharrea....More

    4  Thank Dave P
    Reviewed 2 days ago

    We stayed here for 4 nights in Jan 2018. We flew with Sunwing. Flights were delayed TO & FROM Cuba so that was a good start. The hotel itself was good. The lobby is very large. Tons of seating, a cafe bar, large lobby bar....More

    1  Thank Jen L
    Response from Valerio L, Director General at Grand Memories VaraderoResponded yesterday

    Dear Jen L, First of all, thank you for sharing your opinion on TripAdvisor with the rest of the travellers. We have take note about all the complaints you said in your review. Our team will consider all your aspects in order to carry out...More

    Reviewed 2 days ago via mobile

    The service is great, everyone greets you especially those you see on a daily basis, this one waiter Jesus javier bravo garcia was so kind and caring,you even get to build friendships on top of their great service. You dont find those kind of people...More

    2  Thank teodora a
    Response from Valerio L, Director General at Grand Memories VaraderoResponded yesterday

    Dear Teodora, Firstly, thank you so much for sharing your experience and for trusting us during your stay in Varadero. It's great to listening you again and all our team is very happy to see you had a fantastic stay in Cuba at our hotel....More

    Reviewed 2 days ago

    We were here from Jan 8th till 15th.....Absolutely loved our stay here. We met up with my sister and her husband (I live in Canada and my sister is in England) for my sisters husbands 50th birthday and to be honest all four of us...More

    5  Thank 383macca
    Response from Valerio L, Director General at Grand Memories VaraderoResponded yesterday

    Dear Guest, First of all, thank you very much for taking your time and sharing your opinion on TripAdvisor regarding your last stay at our hotel. We are very happy to see you enjoyed your experience with us. The good service is our DNA and...More

    Reviewed 2 days ago

    PRO Clean lobby and rooms Well kept grounds Best food yet in Cuba Pleasant staff If you stay in building 15 and rooms close to the Cuban bar, you can connect to the internet from your balcony Italian and Gourmet restaurants are very good (did...More

    Thank Catherine P
    Response from Valerio L, Director General at Grand Memories VaraderoResponded yesterday

    Dear Catherine P, First of all, thank you so much for sharing your opinion regarding your last experience with us. It's great to listening you again and all our team is very happy to see you had a fantastic stay in Cuba at our hotel....More

    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Varadero
    • #22 Top resorts Hotel in Varadero
    • #23 Luxury Hotel in Varadero
    • #28 On the Beach Hotel in Varadero
    • Room types
    • Suites
    • Number of rooms
    • 1110
    • Location
    • Caribbean >
    • Cuba >
    • Matanzas Province >
    • Varadero
    Add Photo Photos
    Traveller (2876)
    Pool & Beach (528)
    Room & Suite (263)
    Dining (210)
    Hotel & Grounds (1824)
    Bathroom (56)
    Family and Play Areas (11)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 321 hotels in Cuba
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    Ask a question
    Questions & Answers
    tobias5173
    18 January 2018|
    AnswerShow all 2 answers
    Response from Angela L | Reviewed this property |
    The same line up
    0
    Votes
    rorystainton
    18 January 2018|
    Answer
    Response from kamilia35 | Reviewed this property |
    To be honest with you my review was very honest too im surprised by all the bad reviews because our trip was wonderful and we had nothing to complain about. Remember this is cuba were talking about and we paid 3 thousand... More
    0
    Votes
    Room Tips
    "Buildings by the large pool/beach side are way nicer."
    Read review
    "Stay away from buildings 10, 11, 12,14 and 15"
    Read review
    "Be close to main entrance, restaurants"
    Read review
    "lower blocks are further from the beach. block 15 is beside cuban bar. higher blocks are closer to beach."
    Read review
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