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Grand Memories Varadero

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1 room 2 adults 0 children
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Grand Memories Varadero
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1,819 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
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Cambridge, Canada
Reviewed yesterday NEWvia mobile

For anyone planning a trip to Cuba, we would suggest Grand Memories Varadero. I have visited this resort 5 times in the past year and will be returning. Some may ask, why the same resort so many times. Well it's like this, the resort itself is excellent and the staff are awesome people. The beach and activities throughout are great...

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Thank RobA1962
Tignish, Canada
Reviewed yesterday NEW

Everything was great!! Bar staff was amazing (especially pool bar) entertainment was great! Food was ok always find something u like. Rooms were ok. Always stocked with towels water etc. Safe was free. Quiet area. Had a wonderful time. Would defiantly go back

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Thank HustlerGavin
Wellesley, Canada
Reviewed 2 days ago NEWvia mobile

We stayed for a week early March and had 2 rooms in building 23 near pool bar. It was my wife and 3 teenage children. Everything about the resort for us was perfect. I was especially surprised at how good the food was and the great variety and choices at every meal. One day they even had a pig roast...

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3Thank Steve L
Toronto, Canada
Reviewed 2 days ago NEW

- Upon arrival at the resort we found that our room was located very far away from the "action" (it was located in the sanctuary section of the resort which is quite far from the party pool area). We had to pay 10 dollars a day each to upgrade to a room in building 22 which was directly across from...

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8Thank m0jit0lady
Barrie, Canada
Reviewed 2 days ago NEW

The lobby was very beautiful and big we waited in line to check in we did not have the room we payed for ready so we sleep in the standard room which was nice it was just for one night by the next day we moved to the superior room (we liked the standard room better) but other than that...

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4Thank Haileymartin
Richmond Hill, Canada
Reviewed 3 days ago NEW

We visited Cuba as a group of eight from March 14th to March 21st. We arrived there in the late night and the check in process was quite smooth. We had dinner at the Snack Bar which was not very appealing both in terms of food and decor but it was late and we were very tired. The room was...

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8Thank Enjoy13
General M, Director General at Grand Memories Varadero, responded to this review

Dear guest, Thank you very much for sharing your experience at your hotel on TripAdvisor. We are happy that you had a nice stay enjoying our wonderful beach and our breakfast options. On the other hand, we regret the difficulties to get beach chairs by the pool due to the high season. We will analyse this issue with the departments...

Ottawa
Reviewed 3 days ago NEW

This was the first time back to Cuba after the first disappointing visit 15 years ago. This hotel is first class from the first minute you enter the Lobby. Check in was a breeze.They told us the room would be free for check in after 3pm. We decided to go check it. Luckily it was already cleaned up. Went back...

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2Thank Captain_Cheer
General M, Director General at Grand Memories Varadero, responded to this review

Dear guest, Thank you for providing such a positive feedback after your recent stay at our hotel. We are glad that you had a smooth check-in and to achieve that the room was of your liking. We also appreciate your comments regarding the Cuban bar and the variety of the buffet. On the other side, we are sad to read...

Reviewed 5 days ago NEWvia mobile

Grand Memories varadero is the absolute worst resort. Dingy, rude staff, overbooked, line ups. The worst experience ever. I would not recommend anyone going to this resort. Customer service is the worst. Drinks are terrible. Rooms are not fit! Turned me from cuba all together! !!!

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2Thank jodyta
Saskatchewan, Canada
Reviewed 5 days ago NEW

Hard to know where to start.... from check in to check out, a horrible experience. First off, we had paid for an extra night due to flights and we had to go back to the front desk three times to ensure we could keep our room. We were told that there was nothing on the system showing we had booked...

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3Thank CandK2017
Osoyoos, Canada
Reviewed 6 days ago NEW

Were do I begin, I travel over six times a year. Hands down the worst hotel I have ever visited in 28 years. We literally waded through urin in several of the public bathrooms. If they were even open. No soap, no hand driers that worked or paper towel. Don't worry I am sure the staff have access to them...

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Thank rlburk47

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Enjoy Cuba's blissful year-round climate, stunning white sand beaches, and crystal clear waters with a stay at the luxurious Grand Memories Varadero. Elegant and spacious guestrooms are available in a variety of room categories in our child-friendly and Adults-Only sections. Lounge by the dazzling pools, get active with a variety of land and water sports, work out at the fitness centre, or pamper yourself at the luxurious spa. Children will have a great time at our Kids Club, which features a children's play area with supervised games and activities. Guests of the Adults-Only area will enjoy extra luxuries such as complimentary 24-hour room service, club house, cigar room, butler service and more. ... more   less 

Additional Information about Grand Memories Varadero

Address: Km 18.5 Autopista Sur | Parque Natural Punta Hicacos, Varadero 42200, Cuba (Formerly Hotel Riu Varadero)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: ₹ 8,902 - ₹ 20,160 (Based on Average Rates for a Standard Room)
Number of rooms: 1110
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Varadero
#26 Top resorts Hotel in Varadero
#29 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Grand Memories Varadero staff and other travellers.
612 questions
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Questions? Get answers from Grand Memories Varadero staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to beach”
 of 5 bubbles HustlerGavin, 26 Mar 2017 | Read review
“Put your towels on the chairs either at the pool or the beach because by the middle of the day the are no chairs.”
 of 5 bubbles Haileymartin, 25 Mar 2017 | Read review
“Block 24 is close to the beach and gives you a nice walk to the buffet in the morning”
 of 5 bubbles Enjoy13, 24 Mar 2017 | Read review
“Superior rooms in building 23 and 24 or reserve the Adult Section.”
 of 5 bubbles Captain_Cheer, 24 Mar 2017 | Read review
“try to book the rooms closer to the beach, not to the bar, too loud at night.”
 of 5 bubbles SL655, 20 Mar 2017 | Read review
5 of 5