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30/7/2017 31/7/2017
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    Melia Santiago de Cuba

    Calle M y Avenida de las Americas | Reparto Sueno, Santiago de Cuba, Cuba
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    30/7/2017 31/7/2017
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    US$ 286
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    Traveller (650)
    Room & Suite (313)
    Dining (209)
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    Overview
    • Excellent35%
    • Very good48%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    5.0 Star Hotel
    All hotel details
    Offers from Melia Santiago de Cuba
    Hotel deals
    Hotel Nacional de Cuba
    5,475 reviews
    #6 of 79 hotels in Havana
     
    H10 Habana Panorama
    1,611 reviews
    #13 of 79 hotels in Havana
     
    Melia Cayo Coco
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    #1 of 12 hotels in Cayo Coco
     
    Memories Jibacoa
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    50
    Reviews (1,289)
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    There are newer reviews for Melia Santiago de Cuba
    See the most recent reviews

    241 - 245 of 496 reviews

    Reviewed 19 February 2015

    I just arrived home to Canada tonight from the Melia and I couldn't even wait until tomorrow to write my review. The Melia more than exceeded my expectations! From the time we checked in, Yadira and Valia made us feel like part of the family....More

    3  Thank Jackie F
    Response from Director G, General Manager at Melia Santiago de CubaResponded 23 February 2015

    Dear Jackie F: Your review has definitely fascinated us. We have passed it to all the workers and we are all very grateful for the lovely words you have chosen to describe our staff and services. It is a tremendous pleasure to know that your...More

    Reviewed 11 February 2015

    Rooms clean, staff friendly and helpful - One issue, we go to Santiago de Cuba at least twice a year always stay at the Melia - this is now going on five years - we and when I say we I mean a group of...More

    3  Thank John O
    Response from Director G, General Manager at Melia Santiago de CubaResponded 17 February 2015

    Dear John O: First of all we would like to thank you for the compliments to the staff and positive issues related to the hotel. However, we should as well make a few comments about some serious aspects of your review. It is important to...More

    Reviewed 8 February 2015

    It's a flat-out ugly building...even for 20-year-old architecture. It looks like a red and blue mine building. Nowhere near enough elevators. The only stairs are in outside 'columns' that are glass encased. If you have vertigo, you're screwed. The electricity went out on schedule each...More

    1  Thank Rick H
    Response from Director G, General Manager at Melia Santiago de CubaResponded 10 February 2015

    Dear Rick H: It is a pity you did not like the structure of the hotel and its colours. The whole building design was inspired in the best Cuban traditions and the Caribbean colours, which are our flag’s as well. We are sorry about the...More

    Reviewed 5 February 2015

    My husband and I spent a night at the hotel both as a treat and due to lack of availability of hotels close to the centre. The hotel itself is divine and the staff were mostly great, although our jacuzzi was not working to capacity...More

    1  Thank JBMagic
    Response from Director G, General Manager at Melia Santiago de CubaResponded 9 February 2015

    Dear JBMagic: We are very sorry your experience in our hotel was not as expected. However, we would like to make a few observations about some aspects of your review. For example, the hotel is not responsible you lost the flight. In the case of...More

    Reviewed 4 February 2015

    This hotel can not help itself. Out of the center of town, challenging elevators, main tourist hotel for the area, Rooms are large. Everything worked. No internet. (unless you paid $$$$$) If you are on your own, consider a hotel in the center of town....More

    1  Thank Gcruik
    Response from Director G, General Manager at Melia Santiago de CubaResponded 5 February 2015

    Dear Gcruik: Thanks for posting your comments about our hotel in Tripadvisor. Our guests’ points of view will always be respected and taken into account. We are sorry if we did not meet your expectations. However our hotel prices itself for being able to improve...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 156 - US$ 314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 302
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, TripOnline SA, Cancelon and Evoline ltd so you can book your Melia Santiago de Cuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Santiago de Cuba Province >
    • Santiago de Cuba
    • Also Known As
    • Melia Santiago De Cuba Hotel Santiago De Cuba ,
    • Santiago De Cuba Melia
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    Traveller (650)
    Room & Suite (313)
    Dining (209)
    Pool & Beach (95)
    Hotel & Grounds (477)
    Business Centre & Event Rooms (44)
    Bathroom (31)
    Family and Play Areas (5)
    Nearby
    Melia Cayo Coco
    6,099 reviews
    383.99 km away
     
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    767.22 km away
     
    Memories Jibacoa
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    712.19 km away
     
    Hotel Nacional de Cuba
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    763.36 km away
     
    Nearby Restaurants
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    .54 km away
    Bendita Farandula
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    Nearby Attractions
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    .88 km away
    Revolution Plaza (Plaza De La Revolucion)
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    Ask a question
    Questions & Answers
    Iryna2014
    26 November 2016|
    Answer Show all 9 answers
    Response from KEFinnman | Reviewed this property |
    We saw/or feelt no mosquitos at all around Santiago de Cuba area, in march.
    1
    Vote
    Jennie M
    21 September 2016|
    Answer Show all 8 answers
    Response from eddiejohnf | Reviewed this property |
    Yes, they can accommodate you request. This is a five star hotel and they will do their best to accommodate you.
    0
    Votes
    Jennie M
    18 September 2016|
    Answer Show all 6 answers
    Response from EnglandQuasar | Reviewed this property |
    I don't know as I was a guest
    0
    Votes
    Room Tips
    "The lobby, restaurants and rooms are warm. Excellent view."
    Read review
    "I think that all rooms will be fine."
    Read review
    "Choose a Junior Suite for a bit more money as you get 24 hour internet access and a Jacuzzi in the room..."
    Read review
    "Ask for a room towards the top of the hotel as the views are amazing."
    Read review
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