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30/7/2017 31/7/2017
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    Melia Santiago de Cuba

    Calle M y Avenida de las Americas | Reparto Sueno, Santiago de Cuba, Cuba
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    Best prices for your stay
    30/7/2017 31/7/2017
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    US$ 286
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    Traveller (650)
    Room & Suite (313)
    Dining (209)
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    Overview
    • Excellent35%
    • Very good48%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    5.0 Star Hotel
    All hotel details
    Offers from Melia Santiago de Cuba
    Hotel deals
    Melia Habana
    3,330 reviews
    #2 of 79 hotels in Havana
     
    Club Amigo Carisol Los Corales
    871 reviews
    #5 of 12 hotels in Santiago de Cuba
     
    Paradisus Rio de Oro Resort & Spa
    5,186 reviews
    #1 of 10 hotels in Holguin
     
    Isazul Hotel Las Americas
    128 reviews
    #7 of 12 hotels in Santiago de Cuba
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,289)
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    1 - 5 of 496 reviews

    Reviewed 4 days ago

    Went there overnight on a trip arranged via agents. Hotel staff unfriendly and cold shocked as up until this hotel everyone was so friendly. Had chicken and steak for evening meal was horrified that grill chef used the same tongs for picking up the raw...More

    2  Thank Michelle F
    Response from Director G, General Manager at Melia Santiago de CubaResponded 2 days ago

    Dear Michelle F: Thanks for your review. It is a pity we did not meet your expectations during your stay in Meliá Santiago and the perceptions of our guests are fundamental to the continuous improvement of the services. Sorry we were unable to show you...More

    Reviewed 1 week ago

    What a bummer, this is a giant tourist trap. Five star rating but no five star rooms. The rooms are poor at best. Superficially looks clean, but when taking a closer look it`s dirty. A paint smell was penetrating all the rooms on the 8th...More

    2  Thank Mightymike1966
    Response from Director G, General Manager at Melia Santiago de CubaResponded 1 week ago

    Dear Mightymike1966: We would like, in the first place, to let you know we are extremely sorry we were not able to meet your expectations. For the Meliá Santiago de Cuba management and staff it is frustrating to read comments like yours. Always fighting to...More

    Reviewed 3 weeks ago

    This hotel is great. Lobby and front desk staff are very professional and well trained. Taxis in good shape are available to transport you wherever you need to go. The area was immaculately clean and the staff inside the hotel was on top of things....More

    1  Thank Juana D
    Response from Director G, General Manager at Melia Santiago de CubaResponded 2 weeks ago

    Dear Juana D: Many thanks for sharing your review about your recent stay in Meliá Santiago de Cuba. We are glad you liked the hotel and we were very happy to hear our staff was very professional and well trained. Thanks for your positive comments...More

    Reviewed 4 weeks ago

    My husband and I stayed here as part of an overnight excursion visiting Santiago De Cuba. The hotel and room was very nice! The food was absolutely gorgeous and we enjoyed having drinks at the roof terrace bar.More

    1  Thank KirstyMartin26
    Response from Director G, General Manager at Melia Santiago de CubaResponded 4 weeks ago

    Dear Guest KirstyMartin26, Thank you for taking the time to give us such a positive feedback about your one night stay in our Hotel. We are glad to read that you enjoyed your overall stay at our resort. Since our main priority is to make...More

    Reviewed 11 June 2017

    We stayed for 4 nights and were happy to have booked this hotel. Though not in the centre of town it was a short, cheap taxi ride away. The room was a bit dated (junior suite) but clean and well equipped. The staff were friendly,...More

    1  Thank Louise C
    Response from Director G, General Manager at Melia Santiago de CubaResponded 13 June 2017

    Dear Louise C: Thank you for taking the time to review the Melia Santiago de Cuba Hotel. I am so glad to hear about your positive experience with us. We pride ourselves in having a welcoming friendly staff that makes our guests feel right at...More

    Melia Habana
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 156 - US$ 314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 302
    • Reservation Options
    • TripAdvisor is proud to partner with Prodigios Interactivos SA, Booking.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Melia Santiago de Cuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Santiago de Cuba Province >
    • Santiago de Cuba
    • Also Known As
    • Melia Santiago De Cuba Hotel Santiago De Cuba ,
    • Santiago De Cuba Melia
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    Traveller (650)
    Room & Suite (313)
    Dining (209)
    Pool & Beach (95)
    Hotel & Grounds (477)
    Business Centre & Event Rooms (44)
    Bathroom (31)
    Family and Play Areas (5)
    Nearby
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    Nearby Restaurants
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    .54 km away
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    Nearby Attractions
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    .88 km away
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    Ask a question
    Questions & Answers
    Iryna2014
    26 November 2016|
    Answer Show all 9 answers
    Response from KEFinnman | Reviewed this property |
    We saw/or feelt no mosquitos at all around Santiago de Cuba area, in march.
    1
    Vote
    Jennie M
    21 September 2016|
    Answer Show all 8 answers
    Response from eddiejohnf | Reviewed this property |
    Yes, they can accommodate you request. This is a five star hotel and they will do their best to accommodate you.
    0
    Votes
    Jennie M
    18 September 2016|
    Answer Show all 6 answers
    Response from EnglandQuasar | Reviewed this property |
    I don't know as I was a guest
    0
    Votes
    Room Tips
    "The lobby, restaurants and rooms are warm. Excellent view."
    Read review
    "I think that all rooms will be fine."
    Read review
    "Choose a Junior Suite for a bit more money as you get 24 hour internet access and a Jacuzzi in the room..."
    Read review
    "Ask for a room towards the top of the hotel as the views are amazing."
    Read review
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