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Roy's Terrace Inn

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384 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Larisa, Greece
Reviewed 1 week ago via mobile

At Roy's Terrace Inn we've had a delicious dinner! Everything was freshly made and in fact we saw the chef preparing everything from scratch as we arrived before the restaurant opens! Really tasty food for a very good price, friendly and always smiley staff in an excellent environment! 5 stars is the less we can give you! We'll be back...

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Helpful?
Thank Vanna_par
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Vanna_par, Thank you ever so much for taking the time to write such a lovely review and share it with the valuable TA community, we truly appreciate it! Please do come back to enjoy our facilities again in a not too distant future,you know where we are. Lots of love from sunny Santiago de Cuba!!!!! The Roy's Terrace Inn...

Istanbul
Reviewed 1 week ago

We found this recommended in Rough Guide and were not disappointed. We had a lovely meal that was a welcome relief from most of the Cuban food we had been eating. We went to find the location and were glad did we did because they wanted to know what we were going to eat at least an hour before we...

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Helpful?
Thank Ray B
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Ray, Your lovely review is a Ray of sunshine!!!, so thank you ever so much!!! We are so glad our recommendation on the Rough Guide brought you to our door step, but we are even more glad that you did not leave disappointed. Great news you enjoyed our food and service so very much. Muchas gracias amigos!!!!!!!!!!!!!!!!!! Warmest regards...

Reviewed 3 weeks ago via mobile

Our stay at Roy's Terrace Inn had been long expected since we booked our room 2 months in advance, as it is very popular, hence, their demand is pretty high. We have but praising words for this casa, the service and the staff. The Cuban ladies have been so attentive and accommodating to us. A huge plus is their home-cooking,...

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Helpful?
Thank geoschlachter
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear geoslachter, We wanted to start this by thanking you for the lovely pictures of our casa you have shared with the TA community and with us, we love them all and think it is through the eyes of such a sensitive person as you are that our little charming terrace looks even nicer. We appreciate as well your praising...

Botswanna
Reviewed 4 weeks ago

We did not stay at Roys as it was booked the dates we were in Santiago de Cuba, but we did have a great meal. The owners, or should I say family greeted us and made us feel very welcome. We had two chefs in our party and they were given a tour of the kitchen which was immaculate. We...

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Thank LifeOfDUG
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear LifeOfDUG, We remember you and it is amazing to read your comment about your visit to our place! We totally appreciate that you shared your experience with the entire travelers' community. We are so glad that you enjoyed the tour of the kitchen the ladies gave you and also the atmosphere! We certainly hope to see you again in...

Reviewed 4 weeks ago

We visited this restaurant during our stay in Santiago de Cuba. Unfortunately for us, we didn't live here! The casa and the restaurant looked amazing! Truly a gem in a otherwise dark and relatively gloomy city center. The staff is very helpful and smiling. The two ladies running the kitchen were absolutely adorable. And the Food: YUMMY. Without confirming this...

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Helpful?
Thank esedvar
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear esedvar, Thank you so much for your amazing comment full of such praising words that give us but encouragement to keep up the hard work, a work we love!! We love to please all of our guests and customers, who are the reason for us to be here and do what we love to do. That is why such...

Reviewed 4 weeks ago

Santiago is our second stop in Cuba trip. We took a domestic flight from Havana to Santiago on 21/12 but the flight was delayed for 3 hours! Roy was very patient and helpful and arranged taxi driver to take us from airport to the inn. We had stayed in Roy's Terrace Inn for 3 nights and this was the best...

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Thank Venustam
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Venus and Connie, It is with great pleasure that we read the lovely and kind comment that you have taken the time to share with the TA community. Thank you guys for being such nice guests and also for the quick Chinese language class, we are still working out our pronunciation lol...! We still keep the piece of paper...

Reviewed 4 weeks ago via mobile

We love santiago de cuba, as a city and for its music dance and tremendous atmosphere. Every time we come back we always stay at Roy's Terrace Inn and we never get tired of it and its fantastic people. The service is fantastic, so sweet yet corteous and respectful, very attentive staff. We love everything: the rooms, the terraces, the...

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Thank robertwolfenix
Richmond, London, UK
Reviewed 4 weeks ago

I spent six nights in this casa, and dined there six times. My upstairs room was spotlessly clean and comfortable, with welcome armchairs, and well lit. The A/C unit was noisy, but not needed at night. The room was quiet. There is also an attractive little patio outside the two upstairs rooms, with tables and chairs. Roy and his partners...

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1Thank Ian R
San Sebastian - Donostia, Spain
Reviewed 4 weeks ago

Roy is a charismatic and friendly host, and his entire staff will make you feel like family from the start. They run a wonderful inn right in the center of the city--you can't find a better location. On top of that, the place is beautiful and well kept, with a gorgeous rooftop terrace. That's where they serve breakfast, but you'll...

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1Thank Jessica6412
Reviewed 15 January 2017 via mobile

My wife and I booked a room at this lovely little Inn, just a short and easy walk from main square Cespeses and the cathedral, after reading many wonderful reviews on TA, so we knew we could not go wrong about it and we didn't! Everything about this place is so charming and honest, from the warm welcome and attentive...

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Thank mattberger72
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Mattberger72, It was extremely kind of you to post your comments in TripAdvisor, this excellent and well known website where travelers from all over the globe are looking for recommendations and advice. We are very happy your stay at our inn and we are even happier to know you enjoyed so very much not only our location, honesty, terraces,...

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Amenities

Highlights
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At Roy's Terrace Inn you can book any of our four comfortable and nicely decorated rooms. You can also relax, read, have a delicious Cuban coffee, a drink or socialize at our two terraces as they are a convergence point for travelers of all nationalities. Both terraces are entirely decorated with beautiful exotic plants making you feel sort of in a rain forest right in the heart of the city. You can enjoy our tasty Cuban traditional cuisine, the view, the morning and evening breeze and the peace and quiet. Our house is conveniently located in the heart of Santiago de Cuba city center, at only 4 min walk from main square Parque Cespedes, two banks, ATM's, the Cathedral, restaurants, bars, night clubs, art galleries, museums and local bus stops. Also within easy walking distance are shops, markets and other city's landmarks. We will make sure that your stay at our "casa" will be a memorable one. We are pleased to make you feel at home. ... more   less 

Additional Information about Roy's Terrace Inn

Address: Santa Rita 177, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
Region: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range: ₹ 3,331 - ₹ 3,969 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Also Known As:
Roy's Terrace Inn Santiago De Cuba
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Questions & Answers

Here's what travellers have asked, with answers from Roy's Terrace Inn staff and other travellers.
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Questions? Get answers from Roy's Terrace Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“must try dinner!”
 of 5 bubbles Venustam, 23 Jan 2017 | Read review
“Avoid the downstairs room by the kitchen.”
 of 5 bubbles IanR687, 23 Jan 2017 | Read review
“The rooms and the casa are extremely clean.”
 of 5 bubbles diwanderer, 8 Jun 2016 | Read review
“Avoid room on the ground floor”
 of 5 bubbles P75XW_, 30 May 2016 | Read review
“Spotless room.”
 of 5 bubbles sarblumstein, 22 Apr 2016 | Read review
5 of 5