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Hotel Terral

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#7 of 78 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Travel Alert: Licensing Restrictions Apply More details
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452 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Vancouver
Reviewed 1 week ago NEWvia mobile

Staff are very hard working and pleasant. The rooms are clean and huge. The location is average. A fairly long walk in either direction to get where you want. The restaurant manages as well as possible with the foods available to them. Dining out in Cuba - not a highlight. Biggest negative is there is nowhere to enjoy the outdoors....

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Helpful?
1Thank BrewsterVancouver
Watford
Reviewed 1 week ago

The staff at Hotel Terral are very professional, amazingly friendly and warm. The hotel is small very clean and well appointed. It is a reasonably short walk to the old town and is centrally located on the sea front with great views. The only minor point in the road noise. A major 4-lane road runs along the sea front directly...

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Helpful?
Thank Pipmeistershaft
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado señor, ante todo le agradecemos su gentileza, nos llena de satisfacción saber que su estancia en nuestro Hotel fue...

Dover, United Kingdom
Reviewed 2 weeks ago

modern hotel, pros great spot middle of the malecon , all rooms have see view ,room is large in size , lots of hot water for baths or shower,reception staff very helpful. cons room had a damp smell , no kettle , staff at breakfast not great . overall hotel was fine for a 3 night stay but would not...

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Helpful?
Thank stukaz666
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado Sr, gracias por hacernos llegar sus opiniones. Lamentamos los inconvenientes en su estancia, lo tendremos muy en cuenta al...

Norwich, United Kingdom
Reviewed 4 weeks ago

It was fine for what it was and where it was. The amenities were basic ( no kettle). The worse thing we found was the smell, during our entire stay the room smelt of sewage. We also found some of the restaurant staff to be curt.

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Helpful?
1Thank KateandSydney
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

En nombre del Equipo del Hotel Terral, quiero agradecerle por hacernos llegar sus comentarios. Realmente esperamos nos de la oportunidad...

Reviewed 8 January 2017

Rooms are big in size and staff helpful. There was a mix up with our booking and our room rate they said was 425 cuc per night....yeah right. The 24 hour road outside of our room was hell after a long flight. I would not recommend if you need to get over jet lag. Small bar closes early and not...

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Helpful?
Thank Scottags
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado huesped, gracias por compartirnos su opinión. Lamentamos los infortunios ocurridos a su llegada, tomaremos muy en cuenta su ayuda...

Guildford, United Kingdom
Reviewed 3 January 2017

Loved the stay at Terral - restaurant was good, with well prepared food, reasonably priced and good view of the passing Havanna life. The downstairs staff were ever friendly,always on hand, gave good advice on where to go what to see and what was around the area. Had two superb large rooms on 3rd floor with nice balconies to stand...

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Helpful?
1Thank hozing
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado Sr., muchas gracias por sus lindas palabras, se las transmitiré a nuestro equipo, es una gran satisfacción que se...

London, United Kingdom
Reviewed 31 December 2016 via mobile

After a very long wait for our luggage we arrived at the hotel along the malecon, around 25 mins drive from Havana airport. The lady on reception is delightful, she has learnt very good english an she maintained pride professionalism and great customer service throughout out stay. She really made the stay as good as it was, she is very...

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Helpful?
5Thank amzz19
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado Sr., es un gusto recibir opiniones como la suya. Nos sentimos muy satisfechos de que se haya sentido a...

St Albans, United Kingdom
Reviewed 27 December 2016 via mobile

Great location on the seafront (though there was a bit of traffic noise), very spacious and comfortable room. The Wi-Fi wasn't working while we were there but that wasn't an issue. Had dinner in the restaurant and it was lovely (especially the soup).

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Helpful?
Thank EmmaB1986
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado Sr.gracias por sus lindas palabras, se las he transmitido a todo nuestro equipo, este es el mejor reconocimiento que...

Reviewed 18 December 2016 via mobile

We loved this hotel and were so grateful when they had someone at the front desk when our flights got messed up and we arrived at 1:00am. We weren't sure what was going to happen when we rolled up in a cab (that the lady at the Info desk at the airport arranged for us). The room was nice, although...

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Helpful?
1Thank Lesley B
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado Sr. gracias por sus lindas palabras, se las he transmitido a todo nuestro equipo, este es el mejor reconocimiento...

Maidstone, United Kingdom
Reviewed 13 December 2016

A very friendly welcome to this little hotel by the staff. Positives are definitely the seaview but unfortunately that was it. No outside space at all and a tiny restaurant/bar were the only other area available apart from your room. The rooms are spacious but please note that this hotel is located directly on the Malecon (promenade) great for the...

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Helpful?
1Thank Angie0108
Clau_Terral, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado Sr., gracias por sus comentarios. Lamentamos no haber cumplido sus espectativas pero de igual manera le agradecemos la oportunidad...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Terral Hotel is the first hotel of the Habaguanex s.A. Company located in Malecon Habanero. It is described as an urban hotel, modern and avant-garde design. The decoration of the building was conducted by a group of Cuban artisans, using black wood as primary and predominant element. Environments have been recreated with motifs of nature and movement; boxes of lights with images of mangroves, rivers funds, fish lamps and more, make the lobby space undoubtedly unique. ... more   less 

Additional Information about Hotel Terral

Address: Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: ₹ 10,590 - ₹ 15,179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Terral 4*
Number of rooms: 14
Hotel Style:
#4 Best Value Hotel in Havana
#5 Romantic Hotel in Havana
#6 Family Hotel in Havana
#7 Luxury Hotel in Havana
#8 Business Hotel in Havana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at the very top of the hotel for the best views.”
 of 5 bubbles Pipmeistershaft, 13 Feb 2017 | Read review
“All rooms face the road.”
 of 5 bubbles KateandSydney, 26 Jan 2017 | Read review
“All rooms have a full view of the sea and the Malecon. This is a superb view to look onto after a day tramping around Old Havanna.”
 of 5 bubbles hozing, 3 Jan 2017 | Read review
“The two penthouse rooms on the 4th floor provide great views.”
 of 5 bubbles alandean705, 28 Nov 2016 | Read review
“Penthouse upgrade was worth it”
 of 5 bubbles PCO, 31 Oct 2016 | Read review
5 of 5