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Hotel Telegrafo

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1 room 2 adults 0 children
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Hotel Telegrafo
Hotel Telegrafo
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1,176 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Asia
Reviewed 1 week ago NEWvia mobile

Perfect location. We had a big room and big beds. Breakfast was fine for Cuba. Tv worked well and free safe. Some of the staff was not so nice. I have an Asian wife and they didn't treat her so nice once. Rooms are a little worn but this is Cuba. Restaurant good for breakfast but dinner wasn't so good....

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Helpful?
Thank Explorer71
Genoa, Italy
Reviewed 2 weeks ago

First of all, the hotel is way too expensive for what it offers, but I could have come to term with it, we know Cuba's situation, but what we didn' like at all, and is tha main reason for the negative review, was the total carelessness for a customer's need or care We were in dire need of some help...

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Helpful?
Thank Clarabella C
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Customers: Thanks for your visit and for taking some of your time to evaluate our services with kind and sincere words on Tripadvisor. We apologize for the inconveniences in relation to the bus tickets, even when this service is not the Reception's responsability, our Management will be working to improve the professionalism of our staff and thus approach the...

Santa Barbara, California
Reviewed 3 weeks ago

At the suggestion of our Cuba trip organizer, in order to avoid the $135 a day single occupancy rate at the higher end Hotel Parque Central, I agreed to stay at the Hotel Telegrafo, described as a "boutique hotel", with most of the same amenities at $100 a day less for the single occupancy penalty. I don't consider myself a...

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Helpful?
Thank MicklLaura
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Customers: Thanks for your visit and for taking some of your time to evaluate our services with such warm, kind and sincere words on Tripadvisor, also thanks for your words of praise in relation with the chambermaid. We apologize because can appreciate that your expectations were not met totally , our Management will be working to improve the professionalism...

London, United Kingdom
Reviewed 9 December 2016

Nice hotel in an excellent location for old Havana. The room was very big and clean looking out to Parque Centrale at the front & a block of run down apartments to the side which provided a strangely picturesque view of the realities of the state of the buildings in Havana. This did not however seem to dull the spirits...

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Helpful?
Thank BURGEL
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thank you most sincerely for your visit and for taking the time to write this comments and post up here on Trip Advisor, it was so nice appreciate that your expectations were met , thanks for your comprehensive words in relation with our Hotel and the services in general. The Management will be working in order to improve...

Sydney, Australia
Reviewed 7 December 2016

Our room faced the street and had a small balcony - not large enough for chairs or tables. Surprisingly, the room was quiet at night. It's a simple hotel that served its our purpose for us. The room smelled of smoke (I'm not sure that they have any non smoking rooms). We stayed in Havana for three nights, which was...

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Helpful?
Thank Deanne G
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear guests: Thanks for your visit and for taking some of your time to evaluate our Hotel with such warm and kind words on Tripadvisor. Our clients, usually are smokers, but when we receive a booking for not smokers, can offered one room with this condition. We wish you success in your personal and professional life. Merry Christmas and Happy...

Reviewed 29 November 2016 via mobile

The hotel is what we expected very good service large rooms high ceilings all be it slightly tired and little details where damage has occurred are not repaired or maintained (shame) Loved the warning signs of extremely hot water in shower should have said lukewarm if you are lucky All that said we had a great time If you are...

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Helpful?
1Thank Pieman3
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Customer: Thanks for your visit and for taking some of your time to evaluate our Hotel, services and staff with such warm,sincere and kind words on Tripadvisor. We wish you all the best in your personal and professional life, and hope to see you again in our Hotel. The Management will be working for offer a better comfort to...

Kent
Reviewed 27 November 2016 via mobile

Stayed for nine days as our base and was stunning. The staff were lovely and wanted to help. Rooms clean. We had a front room and though noisy was worth it to have a balcony. Food was good (by Cuban standards) both at breakfast and the bar. There was a huge choice at breakfast. We didn't try the restaurant in...

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Helpful?
Thank KentSlygirl
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thank you for your visit and for taking some of your time to rate our Hotel on Tripadvisor, also thanks for your words of praise about our staff and breakfast service, was very special for us to perceive that your expectations were met. We would like to know in advance, if possible, about your future visits, will be...

Reviewed 25 November 2016 via mobile

We stayed here for 3 nights, which was enough to be honest. Having arrived in Havana wanting some real authentic Cuban experiences, this hotel delivered wonderfully! When there was no water anywhere in the hotel on the first night this seemed to be a usual occurrence to which the staff displayed no particular alarm. Fortunately it did reappear by the...

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Helpful?
Thank ipswichmikey
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: Thank you most sincerely for your visit and for taking the time to write this comment and post up here on Trip Advisor. We apologize for the inconveniences with the water, thanks for your sincere words about our Hotel and thanks for your comprehension, was so nice appreciate that your expectations were met even with this difficult, our...

Lahaina, Hawaii
Reviewed 22 November 2016

This hotel will make you feel like you are in old Havana..great location ...walking distance to many "must see's and do's". The room was nothing special, small but clean. The bathroom was falling apart and had very little water pressure. Our room was cleaned during our 2 night visit, but the hallway had not be cleaned for sometime.

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Helpful?
Thank Bill S
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guest: Thank you for your visit and the time that you have been used for rate our hotel on Tripadvisor with sincere words about our services and facilities concerned. We apologize because can perceive that your expectations were not fully met in relation with the bathroom and the water pressure there . The Management will be working for improve...

Milton Keynes, United Kingdom
Reviewed 15 November 2016

Hotel Telegrafo is situated in the heart of "Old Havana". If you really want to a get a feel for Havana this is a great place to station yourself during a short trip. The rooms and amenities are clean, the bathroom was great, although a little more to desire for the shower. Breakfast was a fairly typical Cuban affair, with...

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Helpful?
1Thank Thomas L
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear guests: Thanks for your visit and for taking some of your time to evaluate our Hotel with such warm and kind words on Tripadvisor also thanks for your words of praise for our staff, rooms and Hotel in general. Thank you for kindness to recomend our Hotel to other potential guests! It was special for us to appreciate that...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
GeneralThe historic city hotel was established in 1860 and was then located on Calle Amistad. Around 1888, it was relocated to its present position on the busy corner of Prado and Neptuno streets. In 1911 the hotel was completely rebuilt, and when it reopened it was regarded by the press of the day as the most modern hotel in the city and ranked amongst the top eleven hotels in Latin America. The hotel of today combines modern and colonial elements in its architecture to create a wonderful unity of present and traditional styles. On offer are a total of 63 comfortable guest rooms with excellent views out over the city. The inner courtyard with the original brickwork of its arches forms an interesting contrast to the new design features. The hotel has a large ceramic mural in the form of a collage, showing elements of Havana's colonial architecture and a fountain which appears to magnify the courtyard and its surrounding ruins. There are 54 standard rooms, three suites, and six junior suites available, in addition to a lobby area with a reception desk manned around the clock, a hotel safe, a cloakroom, a currency exchange facility, and lift access. Guests at this air-conditioned establishment may also take advantage of the restaurant, the snack bar, shop. Also available here is room service (charges apply), a public Internet connection (charges apply), and parking for those arriving by car (charges apply). MasterCard and VISA are accepted as methods of payment.Surrounding AreaA famous institution in Havana since 1888, this hotel has since the early 20th century been considered one of the best in all Latin America. It lies directly beside the beach and is only a few minutes on foot from the ''Museo de Bellas Artes'', the ''Capitolio'', and the ''Gran Teatro de La Habana'', famous for presenting the best opera and ballet performances in the city.Property-InformationThe elegant hotel restaurant specialises in Cuban and international haute cuisine. Its decoration creates a unique place with a classical ambience, ready to welcome guests back at any time. Its appointment with modern furniture creates a timeless atmosphere in the halls with stained glass windows. The restaurant is situated on the ground floor of the building and offers guests a breakfast buffet or an individual breakfast, lunch à la carte, lunch from a set menu (offered for groups), and a set menu in the evening.Room-InformationAll rooms are fitted with an en suite bathroom with a bathtub and hairdryer, centrally regulated air conditioning, a double or king-size bed, cable TV, a telephone, a room safe, a minibar, and either a balcony or terrace as standard. ... more   less 

Additional Information about Hotel Telegrafo

Address: Calle Prado 408, Havana 10100, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: ₹ 10,719 - ₹ 15,157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Telegrafo 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Telegrafo Hotel Havana
Hotel Telegrafo Havana
Hotel Style:
#5 Best Value Hotel in Havana
#8 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Telegrafo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms with a Parque Central view”
  • Looking at Hotel Parque Centra from Telegafo Room Window. Notice parked Taxis below
  • No parked taxis in front of Hotel Parque Central (top right corner)
  • Swan art from bedding made by Telegrafo room maid as a thank you for a 5 coc tip!
 of 5 bubbles MicklLaura, 25 Dec 2016 | Read review
“Best rooms for a view are also worst rooms for noise”
 of 5 bubbles andielDorset, 31 Oct 2016 | Read review
“Rooms with a balcony are nice to watch the street below.”
 of 5 bubbles LizK4, 12 Oct 2016 | Read review
“Front of hotel”
 of 5 bubbles , 6 Oct 2016 | Read review
“Room 118 was enormous- we had 3 balconies, although expect some traffic noise, which didn't disturb us.”
 of 5 bubbles markandchris, 7 Sep 2016 | Read review
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