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Hotel Mercure Sevilla Havane

Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
In the heart of world heritage listed historic Havana, the hotel stands out thanks to its Moorish architecture, its unique and spectacular view over the city as well as by the prestigious personalities that have stayed in the hotel since 1908. 178 rooms,2 restaurants, 3 bars, a meeting room for up to 50 people and a swimming pool. 24hr dining available. N.B. in Cuba the EUR to CUC (cuban pesos) exchange rate is subject to a fluctuating gouvernment tax. American credit cards are not accepted.
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Property amenities
Paid Internet
Pool
Restaurant
Bar/Lounge
Room Service
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Reviews & more
4,168Reviews
2,860Photos
135Q+A
100Room tips
Traveller rating
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  • 209
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Show reviews that mention
The hotel lobby is part of the original hotel and annexed to a 9 floor tower built a few decades later. Great location right in the sweet spot between Old Havana and Centro, also very close to Malecon seafront. The rooms are spacious and comfortable. We got a nice corner room wit
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Review collected in partnership with Accorhotels.com
Response from GERARDO S, Director General at Hotel Mercure Sevilla Havane
Responded today
Dear 355pekos, Thank you very much for your kind review. It is much appreciated and I can assure you that my team, specially Anabel, will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. I would like to invite all future guests to write to me at the following email address for any special request and especially do not hesitate to contact me directly while you staying with us to forward me any suggestion or issues you may have during the stay – Gerardo Souto - gergral@sevilla.gca.tur.cu Kind regards, Gerardo Souto General Manager | Mercure Sevilla La Habana
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This hotel was booked combined with a cruise in the western Caribbean.Reading the reviews of this hotel on TA it got me thinking. But before our departure I wrote a mail to the hotel manager mr Souto asking if we could get a room to the higher levels, which was organized. We arri
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Response from GERARDO S, Director General at Hotel Mercure Sevilla Havane
Responded 5 days ago
Dear lembii, We are so glad that you had a memorable time during your stay with us and we hope we can welcome you back to the property in the near future. I would like to invite all future guests to write to me at the following email address for any special request and especially do not hesitate to contact me directly while you staying with us to forward me any suggestion or issues you may have during the stay – Gerardo Souto - gergral@sevilla.gca.tur.cu Kind regards, Gerardo Souto General Manager | Mercure Sevilla La Habana
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We recently spent one week at this hotel in Havana. This was my fourth time in the city, and definitely my favourite hotel. The staff were professional, warm, and always available. Our corner room on the fifth floor was excellent. It was spatious with high ceilings, very comforta
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Response from GERARDO S, Director General at Hotel Mercure Sevilla Havane
Responded 5 days ago
Dear karen6902, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and we look forward to seeing you again in the near future. I would like to invite all future guests to write to me at the following email address for any special request and especially do not hesitate to contact me directly while you staying with us to forward me any suggestion or issues you may have during the stay – Gerardo Souto - gergral@sevilla.gca.tur.cu Kind regards, Gerardo Souto General Manager | Mercure Sevilla La Habana
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Stayed here twice over a 2 week touring holiday of Cuba with a group of UK based travellers (Once on arrival and then at the end of the tour before flying home)
The staff at the hotel were all super efficient and friendly and were always on call to offer any help advice needed.
E
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Response from GERARDO S, Director General at Hotel Mercure Sevilla Havane
Responded 5 days ago
Dear Alison B, Thank you very much for your kind review. It is much appreciated and I can assure you that the whole team, especially Eric, Ivon, Eduardo and Anabel will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. I would like to invite all future guests to write to me at the following email address for any special request and especially do not hesitate to contact me directly while you staying with us to forward me any suggestion or issues you may have during the stay – Gerardo Souto - gergral@sevilla.gca.tur.cu Kind regards, Gerardo Souto General Manager | Mercure Sevilla La Habana
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A very nice pool and a excellent service from Toni, Fidelia, Ari, Hanielita, Hansel at the pool restaurant Piscina. The food was very good. Music in the lobby every day. Best location in the heart of Havanna, near Habana Viejja.
Merry Cristmas from Peter & Maria
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Response from GERARDO S, Director General at Hotel Mercure Sevilla Havane
Responded 1 week ago
Dear Peter & Maria, Many thanks for the review. We always welcome feedbacks and Toni, Fidel, Ari, Hanielita, Hansel and the rest of the team are glad that you enjoyed your stay with us. We hope we can be part of your future travel plans. I would like to invite all future guests to write to me at the following email address for any special request and especially do not hesitate to contact me directly while you staying with us to forward me any suggestion or issues you may have during the stay – Gerardo Souto - gergral@sevilla.gca.tur.cu Kind regards, Gerardo Souto General Manager | Mercure Sevilla La Habana
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
la chambre
quarto triplo
Looking down the Prado to the Capitol
room
Previous
Where to get money exchanged? Coming from uk
Airport is the best place to exchange currency. Same rates as the bank without the lineups!
2 votes
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Hi, do you need to book into the restaurant on the top floor? Or can you just turn up? Lastly, what is the rough cost of dinners at the restaurant? Thanks.
You can just turn up. No need to book. Dinner is around $20 to $40 per person
1 vote
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Hello, my name is Larry. Estarie en Cuba próximo semana. El Viernes 10 agosto es mi cumpleanis i quisiera pasarne ese dia entero tranquilo ( 5 personas, yo i dos matrimonios) en su piscina tomando sol y consumiendo de todo lo q ofrescan comida y bebida relajados y tranquilos, somos profesionales adultos t respinsible. Si son tan amable me podrían dejando saber si es posible aser esto, legaríamos en la mañana 10am to 5 pm?? - Si se puede reservar.. dejar saber precio por persons o grupo? - contacto nombre o telephono dd a quien ver alla o como aser para pagar? Mychas grasias; Larry Vila/ Boston, Massachusetts. 413-427-9497
Not sure if they’ll allow you to use the pool for the day however it is a nice boy to sit around and at the bar and food services available at the pool so call them and see if they’ll give you a day pass
0 votes
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Hi There We are staying next June for three nights. Is that any local shops that we can purchase goods at e.g. Water and toiletries. Is there any local sight seeing you woyld recommend. We will be doing an open top car tour anyway. Thank you in Advance 😀 Kind Regards Andrew
Hi You will find some shops close to the hotel. The old city of Havana is at walking distance. Dont expect to much from the hotel, it’s not like Mercures hotels in the west. It needs a deep renovation... You will find live music every day in the hotel. We did not like the food at the roofs restaurant
1 vote
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Is this old Havana Mercure property in the approved US list for US citizens to lodge while visiting Havana Cuba
Sorry can’t answer that question.
0 votes
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Previous
"corner room"
"Stay somewhere else"
"Go for the higher floors for a great view of Havana."
"Front corner room on 7th or 8th floor for wonderful view"
"Do not book any room here"
Previous
PRICE RANGE
US$ 153 - US$ 383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure sevilla havanemercure hotel havanamercure havanahavana hotel sevillahotel sevilla havana
FORMERLY KNOWN AS
Sofitel Sevilla La Habana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
178
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