We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Conde de Villanueva

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Travel Alert: Licensing Restrictions Apply More details
Management photos
Hotel Conde de Villanueva
Hotel Conde de Villanueva
Panoramas (18)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

209 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 120: English reviews
Start your review of Hotel Conde de Villanueva
 Click to rate
Brighouse, United Kingdom
Reviewed 4 days ago NEWvia mobile

We visited this lovely hotel several years ago on a trip to Havana. On a recent return to Havana we were really looking forward to revisiting and calling in for a drink. It took a while to find it again, had to ask for directions, but we had to go back. Imagine our disappointment when, upon entering the hotel, we...

 Report
Helpful?
1Thank Twinkleineye
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear guest: We are very sorry for what happened and apologize. It is not classic in our service that these things happen. If we came back to our hotel again we would make the visit again, surely that bad experience that it had will not happen again. It must have been a misunderstanding. Best regards,

Reviewed 1 week ago via mobile

This beautiful place was imprinted on our minds for five years after last trip to Havana. We were keen to visit again and sought it out. However we were met by rudeness and ushered on our way even though we wanted to stay for a drink. Is this what we waited five years for? What a shame. Won't be visiting...

 Report
Helpful?
2Thank Linds S
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear, sorry what happened, but we have no evidence of that happening in our hotel. Here they are kind and cordial and always ready to give good treatment to our customers. Best regards,

Luton, United Kingdom
Reviewed 12 March 2017

Old Spanish hotel with peacocks and chickens wandering round the open courtyard. Ceilings very high in the huge bedroom with large ensuite - rooms cleaned and made up daily. Hotel restaurant / bar service very laid back for both breakfast and drinks in evening. Reception staff helpful. Location ideal for exploring old Havana - cigar shop in hotel.

 Report
Helpful?
1Thank Jean L
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much. Thank you for recognizing our daily effort, which we know is not enough, but it was not alien to you. Our greeting and respect. Best regards,

Brindisi, Italia
Reviewed 9 March 2017

In this building you can find the old spanish colonial air, the restaurant inside is a Good place with a good cousine but a service not so Good as the rest. La tienda of cigars is a Good place to visit out of the Best period of Festival of Habanos because the have not many references of cigars produce from...

 Report
Helpful?
Thank nicascc
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for yours comments. We will work harder to improve our service in the restaurant, based on your comments. Best regards,

London, United Kingdom
Reviewed 10 February 2017

Old Spanish mansion, beautiful building with courtyard and peacocks, cigar shop on mezzanine floor, bedrooms 20 feet high, centrally situated in Havana Vieja, but poor service at breakfast, and a sense of commercial exploitation of the guests: misinformation about Mama Iñes restaurant so we would go to one they recommended, the quoted price of a taxi to Trinidad was 260...

 Report
Helpful?
Thank philipmilner2015
ComercialHCV, Director de Recepción at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your opinion, it's interesting what you say, because even though they helped with the information and the prices of travel you decide to give a bad opinion. Regards,

Hod Hasharon, Israel
Reviewed 5 February 2017

This colonial hotel is in the center of old Havana, a walking distance from all the principal touristic points of old Havana. The staff, specially Carlos, were very professional and friendly. The Hotel is situated on a street only for pedestrians, no cars can go in. This means that you have to carry by yourself your suitcase. Having the hotel...

 Report
Helpful?
Thank Lea P
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your comments. We are grateful that we have taken care of you. We hope your visit will be repeated. Best regards,

Los Angeles, California
Reviewed 1 February 2017

I didn't stay at the hotel, but from the outside, it 's nice. The have peacocks wondering the grounds. Upstairs is where you want to go for the cigars!! My guide recommended this place for Cigars. I met one the best known master rollers in Cuba here. His name is Reynaldo. You can Google him, that's how famous he is....

 Report
Helpful?
Thank Alvin M
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much. Your opinion helps us not to fall into the spirit of continuing to improve our service and attention. We are glad to hear you enjoyed our hotel. Hopefully and your visit will be repeated soon. Kind regards,

Seattle, Washington
Reviewed 1 February 2017

The location is great. The building is historic, but not a top-tier historic building. The rooms are large. However, the hotel is overpriced for what you get. It suffers from the dull-drums of a government-run facility. The breakfast is sub-par for a Cuban hotel. The bathrooms are dated and some are suffering from mold and flaking plaster. The lack of...

 Report
Helpful?
Thank 836corp
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your comments, we will work to improve the details that leaves us written. Surely in the future when we return to visit our hotel will be in the conditions that you require us. Best regards,

Sydney, Australia
Reviewed 26 January 2017

I really wanted to give this hotel 5 stars as it is so beautiful and comfortable but the service let it down. We arrived at 1am, tired and hungry as our flight had been cancelled so we spent all day waiting around in a provincial airport. Instead of whipping up a quick ham and cheese toastie we were taken to...

 Report
Helpful?
Thank KarinP63
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your comments, we will work to improve our service, but we thank you for your visit to repeat, for sure your stay will be better. Best regards,

Pointe-Claire, Quebec, Canada
Reviewed 23 January 2017

I went to this hotel with my 2 sons in Oct 2014. We got in late and could not change our money to CUC's at airport. The person at the hotel desk lent us 100 CUC's until the next day. This excellent service continued for our 4 day trip. The hotel is small and homey. The rooms are very nice...

 Report
Helpful?
Thank Richard G
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much. For us it was an honor to share with you. Your comments make us proud and help us to improve our work. We hope your visit will be repeated. Best regards,

323 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (229)
Viewed
Room/Suite (45)
Viewed
Hotel & Grounds (76)
Viewed
View from Room (7)
Viewed
Bathroom (8)
Viewed
Family/Play Areas (2)
Viewed
Dining (2)
Viewed
Other (89)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (92)
Viewed
Junior Suite (24)
Viewed
Dining (17)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Havana hotels
0.3 km away
Hotel Florida
Hotel Florida
#20 of 78 in Havana
700 reviews
4.1 km away
Hotel San Miguel
Hotel San Miguel
#30 of 78 in Havana
191 reviews
1.0 km away
Hotel Inglaterra
Hotel Inglaterra
#18 of 78 in Havana
1,519 reviews
Show Prices
Show Prices
Show Prices
3.4 km away
NH Capri La Habana
NH Capri La Habana
#4 of 78 in Havana
1,494 reviews
0.2 km away
Hotel El Comendador
Hotel El Comendador
#39 of 78 in Havana
45 reviews
4.7 km away
Hotel Habana Paseo
Hotel Habana Paseo
#43 of 78 in Havana
226 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Room Service
  • Laundry Service

Additional Information about Hotel Conde de Villanueva

Address: Calle Mercaderes 202, Havana 10100, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: ₹ 11,012 - ₹ 15,611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Conde de Villanueva 4*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd and Despegar.com so you can book your Hotel Conde de Villanueva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hostal Conde De Villanueva Hotel Havana
Hostal Conde De Villanueva Havana
Hotel Style:
#8 Family Hotel in Havana
#20 Luxury Hotel in Havana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Conde de Villanueva staff and other travellers.
35 questions
Ask a question

See all questions (35)

Questions? Get answers from Hotel Conde de Villanueva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best away from Mercaderes side”
philipmilner2015, 9 Feb 2017 | Read review
“Rooms in back are quieter”
RichardG926, 23 Jan 2017 | Read review
“Try for one away from the street.”
DavidT1953, 13 Jan 2017 | Read review
“always speak with the concierge for the best advice, esp if you speak the native tongue.”
ChocolateCzar, 23 May 2016 | Read review
“At around 300 cuc (approx. US$300) a night for a suite that doesn't allow one to open the windows, I'm not sure what to say.”
francisbaconbean123, 21 May 2016 | Read review
5 of 5